Four Seasons Hotel Kuala Lumpur

Hotels
Four Seasons
9.2 (164 reviews)
145 Jalan Ampang, Kuala Lumpur, Wp Kuala Lumpur, 50450 , Kuala Lumpur , MY

Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Exceptional service
Delicious food

Categories

Cleanliness
9.19
Room was spotlessly clean and beautifully scented.
Service
9.66
Exceptional service from attentive staff, especially Mr Nazmi, Mr Didi, Madam Audery, and Ellie Low.
Location
9.2
Perfect location for events, offering a blend of serene luxury and bustling energy.
Room Quality
9.15
Rooms were comfortable and well-decorated, enhancing the overall stay experience.
Amenities
9.18
High-quality facilities and well-managed services.
Value for Money
8.64
Reflects good quality for the price paid, particularly in terms of service and food.
Food and Beverage
9.19
Food was wonderful, especially the fried rice and masala teh tarik.
Overall Experience
9.36
A comfortable, memorable stay with exceptional hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:49

Property Description

Experience the epitome of luxury at Four Seasons Hotel Kuala Lumpur, where sophistication and comfort meet.

Indulgent Spa Services
Pamper yourself with rejuvenating treatments at our spa, offering a selection of massages, body therapies, and facials designed to melt your stress away.

Recreational Amenities
Enjoy our outdoor pool, sauna, and a 24-hour fitness center, ensuring you can maintain your wellness routine while also indulging in well-deserved relaxation.

Culinary Delights
Savory international cuisine awaits at Curate, our on-site restaurant, or opt for the convenience of 24-hour room service. Unwind with a refreshing drink at the bar or poolside before retiring to your luxurious guest room.

Don’t miss the chance to elevate your stay in Kuala Lumpur—book your room today!

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 164 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 9.36
D
Dream44777979395 Family
10
A comfortable, memorable and well-cared for stay.
Pros:

My family and I recently stayed at Four Seasons Kuala Lumpur and we were extremely pleased with the overall experience. The service was exceptional😀 especially from Mr Nazmi, Mr Didi and Madam Audery, who were all very attentive and helpful throughout our stay.

I would like to extend special appreciation to Madam Audery, who made an excellent decision by allowing us to extend our stay in the same room without needing to move. This really made things much more convenient for our family.

The room was spotlessly clean, beautifully scented and very comfortable. The food at the hotel was also wonderful..we especially enjoyed the fried rice and masala teh tarik. The prawn fried rice was specially prepared and served for our family, and the taste reminded me of the fried rice from my childhood. Many thanks to both Mr Nazmi and Mr Didi for the wonderful hospitality.

Overall, Four Seasons Kuala Lumpur truly delivers a high-quality hospitality experience with genuine care and attention. Thank you to all the staff involved for making our stay memorable. We came from Kedah and definetely will choose Fourseasons Hotel again for our next staycation.

2025-12-29 via Tripadvisor
E
Explore49321144363 Couples Malaysia
10
Wonderful Wedding Reception at The Four Seasons Hotel
Pros:

Perfect location to hold an event. My husband and I are incredibly happy with our choice of choosing the Four Seasons Hotel for our wedding reception. We would definitely recommend it to others!

When we first visited the hotel, we were charmed by its atmosphere, a blend of serene luxury with a hint of bustling energy, through its specially curated lighting and design. We were instantly hooked !!

Our event/catering manager, Ellie Low, and her team were very attentive to our needs and requirements, often offering help and recommendations before we even asked. She guided us through the entire process, making it almost stress-free! We also received feedback from our guests complimenting the food served during the reception dinner. Thank you Chef Jack Tang and Chef Jimmy. Our guest had a wonderful night thanks to the banquet staff Ashveen, Isyarf, Zahrif, Mario and Syahrul. And lastly, we get to wind down in our suite after a hectic day thanks to the room deco team Aisyah and Chloe.

Overall, the service was outstanding and truly reflected the high standards of the hotel. My husband and I had a wonderful stay and experience with the hote. We will definitely return for our next staycation! :D

Thank you Ellie Low and her team for giving us and our guests a memorable night!

2025-12-24 via Tripadvisor
A
AYMAN62 Family Saudi Arabia
10
Four Sesons as usual, the best👍
Pros:

One of the best stays in KL!

Wonderful location, nice food and best service!

It is one on the best choices in KLCC to stay in.

For sure, it is my first choice to stay in Kuala Lumpur.

2025-12-23 via Tripadvisor
C
Cruiser26424173191 Couples
10
Loved our wedding!
Pros:

Had our wedding reception here, and we loved every minute of it! The banquet was coordinated so well - thanks to Ellie, Ashveen and Isyraf. Ellie went above and beyond in serving us, and we were so well taken care of during our stay. We were absolutely spoiled.

The food was amazing too, and all of our guests enjoyed every dish made by Chef Jack Tang and Chef Walter. We had our food tasting and shared what we liked and didn’t, and everything was reflected on our big day.

2025-12-23 via Tripadvisor
M
MrsAlfian Family Kuala Lumpur, Wilayah Persekutuan
10
Amazing experience, as always
Pros:

Returning to the Four Seasons is always such a joyful experience. The location, the luxurious comfort and the amazing restaurants always make each stay a superb vacation.

I stayed there recently and it was so nice to see Felicia the Reservations Manager, Jessie from Lifestyle helped make the room bookings and it was very nice to meet Azrai the Director of Rooms as well, who helped facilitate our last minute booking. As usual, we were welcomed by the ever hospitable and dynamic Didi and it was nice to be greeted by Masiluddin and Nawawi too. The staff there are always so friendly and kind, it made our stay so very special.

Yun House is our favourite Chinese restaurant in KL and Gaza always serves us with such impeccable service. I highly recommend this halal restaurant which serves excellent cuisine. The view over the KLCC park is such a delight.

I love the gym as well because while you’re on the treadmill, it’s nice to see the park and people shopping at the Petronas Twin Towers below.

It’s quite hard to describe the blissful experience within the hotel and the combination of facilities plus the warm welcome of their staff makes us just want to keep returning.

Thanks to the great team who always make us feel very special.

2025-12-17 via Tripadvisor
J
jojoc560 Family
10
非常理想的家庭旅程,下次一定会继续光顾此酒店。
Pros:

The hotel's address and location are excellent..The hotel's facilities are better than you can imagine; it has everything you could want..There are many restaurants here, including Chinese, Western, and Japanese cuisine.. I especially love coming to this restaurant. CURATE. MR. SHAKIRIN.He is a very humorous and responsible person.They explained everything to you with great kindness.!
I will definitely visit this hotel again next time.
We also hope to welcome everyone.!🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝

2025-12-06 via Tripadvisor
A
apa_cerita Family Kuala Lumpur, Wilayah Persekutuan
10
Exceptional stay in Kuala Lumpur city
Pros:

Location: Strategic (1-min walking distance to KLCC shopping mall, less than 10 mins driving to MEX Highway(non-working hrs), 2 mins walking distance to KLCC LRT Station/Bus Station/Taxi Station)
Atmosphere: Friendly & welcoming
Rooms: Luxurious, excellent & stunning
Value: Good value for money
Cleanliness: Well-maintained
Noise Level: Quiet
Service: Impeccable
Amenities: Luxurious, excellent & stunning
Overall stay was great & truly memorable. Four Seasons Hotel staff will take care of you from the day you booked a stay until your departure. Highly impressed & recommended !

2025-12-04 via Tripadvisor
D
Departure07643474630 Business
10
Good service, comfortable stay
Pros:

We had a fantastic experience at Four Seasons. Although we encountered a small issue with our room upon check-in, the front desk staff (sorry we didn’t get his name) handled it with great professionalism and arranged a new room for us. We were there for a wedding, and the banquet team (and Ellie) were incredibly friendly and helpful, making sure everything ran smoothly.

We truly enjoyed our stay.

2025-11-19 via Tripadvisor
D
DayTrip67577624989 Family
10
Wedding
Pros:

My experience planning our wedding at the Four Seasons was truly exceptional. Ellie provided outstanding support throughout the entire process, and her professionalism on the wedding day made everything feel effortless. Our guests absolutely loved the food, and we had such a wonderful time celebrating.

2025-11-14 via Tripadvisor
Y
Y420ZYnicolasb Family
10
Fantastic stay !! the team made us feel at home
Pros:

We just spent a few days at the Four Seasons Kuala Lumpur and honestly had an amazing stay. From the moment we arrived, everyone was incredibly friendly and welcoming. What really stood out was how personal everything felt. People greeted us by name, took the time to chat, and genuinely seemed to care that we were having a good time.

A special thank you to Chloe, Aisyah and Audrey. They really went out of their way for us and made our stay feel even more special. Every day we found a small surprise or treat in the room, and our daughter was especially happy with the little gifts she kept receiving. Those small touches make such a difference.

We travel quite a lot and we’ve stayed in many nice hotels, but the ones that really stay with us are usually the Four Seasons. KL is definitely one of the best we’ve experienced. The service is warm, the attention to detail is great, and you never feel like just another guest.

Thanks again to the whole team. you made us feel completely at home. We’ll definitely be back

2025-11-14 via Tripadvisor
3
310ozano Couples London, England
10
⭐️⭐️⭐️⭐️⭐️ 1Exceptional Stay at Four Seasons Kuala Lumpur
Pros:

What a wonderful property! From the moment you arrive, the service and attention to detail are truly world-class. The staff are exceptional — warm, professional, and genuinely attentive — a clear reflection of a management team that runs the hotel seamlessly from the GM down.

The amenities are beautiful, the rooms are immaculate, and the Executive Lounge is one of the best I’ve experienced across any Four Seasons property worldwide. The breakfast buffet is simply spectacular — an experience in itself, with extraordinary variety and quality.

Overall, this is a hotel that combines great service, excellent products, and impressive value in the very heart of Kuala Lumpur. A perfect 10/10. Highly recommended.

2025-11-01 via Tripadvisor
V
venniet2025 Couples
10
Four Seasons hotel KL
Pros:

We have an excellent stay in the Four Seasons hotel, all the hotel staff are great especially Fizi and his team gave us the home feeling while we stay in the hotel.

2025-10-04 via Tripadvisor
P
Paradise22119413065 Family
10
Great hospitality and perfect location at Four Seasons Hotel, Kuala Lumpur.
Pros:

Thanks to Simon Barnett, General Manager of Four Seasons Hotel Kuala Lumpur, for hosting our daughter’s wedding reception on the 6th of September. The hospitality was excellent, the food was wonderful, and the location was perfect. Special thanks to Ellie and Senthil for their support. Thanks again!

2025-09-18 via Tripadvisor
S
shaiid2025 Family
10
Executive club, managers, bell desk, restaurant (Nobu) reception!
Pros:

I was under the executive club lounge. I could honestly say staff have been so warm towards my grandma, mum and I. Creating my teammates 78th birthday an absolute blast! They had all attending with such great decoration/service, that I have seen within a hotel, by far the best in Malaysia after visiting many times; under different locations.

For the humanity they had shown, that we are just not they’re guests but thought family like, we look at them likewise.

To the bell desk team, I much appreciate you hellos in the morning, your generosity. The point you didn’t have to be kind just because you’d worked there, you were kind out of your heart, always out of your way.

To the Nobu staff, your a wonderful addition to the hotel as a restaurant and again, to say your staff are and have been a pleasure to meet.

To the managers, in all aspect every single one of you.

No matter, what! You’re just all so humble, sweet! I have never; ever seen that before.
You had taken time out for us. We will remember that!

Reception thank you for welcoming us just before we arrived. You’d had made it very welcoming thank you.

To everyone from me (S.D) from all of us. THANK YOU, THANK YOU!

It was a lovely month spending with such amazing people.

I hope to see you all again very soon.

If some of you have moved on from the hotel, I wish you every success and hope to bump into you some day!

Thank you
S.D

2025-09-16 via Tripadvisor
S
SilviaB3460 Couples
10
Beautiful hotel, perfect location
Pros:

Fabulous hotel which lived up to expectations. Right from the check-in, it was VIP treatment. All the staff were very pleasant and helpful. We were very well looked after by Yun - the Executive Club Guest Services Officer. She anticipated our needs without being asked, and made us feel special.
The views from our room was fantastic, you can have a bath with view of KL from the tub.
Location was superb, we could see the Petronas Towers fountain display from the bedroom window.
Breakfast choices were plentiful and delicious. On our last day, we were surprised at breakfast time with pancakes and a thank you message written in chocolate. It was a very nice gesture and made the stay a memorable one.

2025-09-12 via Tripadvisor
R
raveer2017 Family
10
Wedding Dinner Reception 06th Sept 2025.
Pros:

We had our son’s wedding reception on 06th Sept. A year ago we walked into Four Season’s KL. The bride, groom and parents from both sides. We came across Ms Ellie Low and Senthil. A year later we saw the outcome, everybody was very happy with the effort the team has put in. The following are part of the team. Senthil, Johnson, Ashweein, Isyraf, Hui Tung and Chef’s, Mao, Umair and Ashraf. What a feast. Amazing job. Thank you.
Four Seasons KL itself is a beautiful hotel with warm and friendly staff’s. Amazing team, well done.

2025-09-11 via Tripadvisor
S
Sightsee61520513849 Family
10
Best wedding reception experience in four seasons KL
Pros:

We had our Sons wedding in four seasons on 6 September 2025. Amazing hospitality and staffs were extremely accommodating and supportive. I particularly like to mention Ms Ellie Low, Senthil, Lawrence for their excellent service and professionalism. Our best experience ever. The food was scrumptious and variety.

2025-09-08 via Tripadvisor
C
Curiosity56816315629 Couples
10
💓
Pros:

Hi, I would like to give feedback During our stay at Four Seasons Kuala Lumpur, we were especially impressed with one of your staff members, Danish Ariffin. We truly liked his service as he was exceptionally attentive, professional, and went above and beyond to ensure our comfort, and we truly believe he represents the very best of what Four Seasons stands for.

We would like to sincerely thank Danish Ariffin for his dedication and effort, and we hope that his outstanding work will be recognized. He has left a lasting impression on us, and without a doubt, he is one of the finest staff members we have ever encountered at any hotel. Thank you. I really enjoy the stay at Four Seasons.

2025-09-08 via Tripadvisor
N
Nielllllllll Family
10
Exceptional stay with outstanding staff
Pros:

Being away from home is never easy, but our stay at the Four Seasons Kuala Lumpur turned out to be something really special. The hotel itself is beautiful, and the KLCC views are amazing, but what stood out most was the warmth of the people who work there.
I especially want to thank our room attendant, Mr.Emran. He was always so kind and welcoming, and it really made us feel comfortable and cared for.
The biggest thanks, though, goes to the bellman team —Mr. Amir, Mr.Din, and Mr. Afiq Iman. We saw them every day as we came in and out, and they were always smiling, helpful, and genuinely attentive. They made us feel safe, and their warmth left such a lasting impression on us. Honestly, they made our stay unforgettable.
If you want a hotel that’s not just about luxury but also makes you feel at home, the Four Seasons Kuala Lumpur is the place.

2025-09-07 via Tripadvisor
R
Resort63342328410 Couples
10
If you’re looking to host an event, definitely look for Ellie from the events team. She’s the best!
Pros:

Ellie from the events team is the best! She’s so helpful, informative, and professional. She’s definitely passionate in her job!

2025-08-29 via Tripadvisor