Trace Suites by SMS Hospitality

Hotels
•
Independent
8.6 (9 reviews)
El Danda Street, Los Banos, 4030 , Los Banos , PH
63-49-5361605

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Facilities

Full-service spa
Fitness facilities
Hot springs nearby
Free WiFi
24-hour front desk
Sauna
Concierge service
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Cons:
Difficult to access after normal working hours
Room A/C doesn’t work and inadequate bed options

Categories

Cleanliness
6.75
The review indicates a grim sentiment and suggests issues with general upkeep.
Service
9.55
Standard service for this hotel tier, despite the issues mentioned.
Location
9.25
Located on a university campus; some accessibility concerns after hours.
Room Quality
6.75
Room arrangement and A/C issues were reported, leading to dissatisfaction.
Amenities
9.25
Standard quality for this hotel tier, as no amenities were explicitly mentioned.
Value for Money
8.75
Value might not meet expectations due to room issues.
Food and Beverage
9.25
Standard quality for this hotel tier, as no food and beverage comments were made.
Overall Experience
9.25
Mixed experience highlighting severe issues but some acceptable standards.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:39

Property Description

Relax at the Spa and Pool
Indulge in massages at our full-service spa and unwind in the 2 outdoor swimming pools, 5 spa tubs, and sauna.

Delightful Dining and Amenities
Savor local and international cuisine at Lobby Lounge or enjoy room service. Benefit from complimentary Wi-Fi, concierge services, and access to a nearby fitness center.

Comfortable Rooms and Nearby Attractions
Stay in one of our 21 air-conditioned rooms with modern amenities. Explore nearby attractions like Laguna Lake and the International Rice Research Institute.

Plan your getaway now at Trace Suites by SMS Hospitality for a rejuvenating experience!

Important information:

  • Pool access available from 6 AM to 8 PM.
  • Up to 6 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.6
Based on 9 reviews
Cleanliness: 6.75
Service: 9.55
Location: 9.25
Room Quality: 6.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
M
Marjorie
6
Pros:

Staff are nice
noise as they are replacing roof components at the time of our stay
Wifi is not working

2025-10-10 • via Nuitee
M
Marilou • family
4
Pros:

The property looks older than what is shown in the photos. For example the sliding door in the shower always gets dislodge and my kids had rashes in their legs, I’m not sure if it’s from bed bugs or mosquito bites. They do not provide an iron for clothes and you need to pay for every piece of clothing to be pressed. Staff brcame ftiendly after we complained a lot. Good points are the hotel has a reliable power generator, which is great during typhoon season and the hotel is in a very convenient location. The hotel is too pricey in my opinion, you get less value for your money.

2025-10-08 • via Nuitee
T
Todd
4
Pros:

Grim. Difficult to access after normal working hours. On a campus of a university.

2025-07-27 • via Nuitee
S
Sid • family
2
Pros:

I reserved and paid for a room for 3 people but we were put it to a room with only 2 single beds on the 3rd floor with no elevator and the room A/C doesn’t work. TERRIBLE place and NOT recommended.

2025-07-13 • via Nuitee
G
George
8
Pros:

Staff are very accommodating

2024-12-22 • via Nuitee
T
Takayuki
10
Pros:

The facilities were not good, but the hotel staff were all very kind. I would like to visit again someday.

2024-10-28 • via Nuitee
G
Grace • partner
8
Pros:

Walking distance to main highway. Pool was cleaned and maintained every day. Excellent service! Staff was very friendly and accommodating.

2024-06-13 • via Nuitee
J
Jahlil • family
10
Pros:

Front desk was extremely helpful and polite. 10/10 service

2023-05-28 • via Nuitee
V
Verified traveler • self
10
Pros:

la nourriture est excellente, la même chose pour les chambres et la propreté, et le personnel très professionnel, j'ai adoré y retourner.

2019-08-14 • via Nuitee