Mitsui Garden Hotel Gotanda Tokyo

We love this hotel and stay here whenever we are in Tokyo. The Gotanda station is just a couple blocks away. We use the Ikegami line to go to my aunt’s house and the JR line to meet friends/cousins for shopping and dining. There’s a convenient store and a great Italian restaurant on the firs floor, and a 7-11 just down the street. There are lots of dining and shopping nearby. The restaurant on the first floor serves an awesome buffet breakfast. The Japanese style spa/bath on the top floor is awesome but make sure you know all the rules before you go in. The coin laundry is ok. It’s a washer/dryer combo and it did not dry well. The 15th floor lobby has an awesome balcony/sitting area. I love getting a cup of coffee and doing my quiet time here every morning. We love this place!

Great

This hotel is close to train stations for multiple lines. It was very easy to go anywhere around Tokyo. The hotel was very clean and the breakfast was very good, too.

Awesome place. Will definitely visit again

Hotel is very clean and I loved the modern look. Their public bath and onsen was a nice place to unwind after a long day. Connivence was 10/10 close to the gotanda station and convenience stores.

This hotel was okay, not the best or worst I’ve been in. The bathrooms are very dated and are in desperate need up upkeep. Our shower curtain (yes, a shower curtain in a “luxury” hotel) was stained and dirty, the caulking around the sink was cracked and in need of replacing, and the towels are extremely thin and they only provide one per person (and one hand towel). If you want amenities they are on the 15th floor in the lobby, and while I recognize the hotel is attempting to be eco-friendly, it seems more like they’re just trying to discourage you from using them.

The housekeeping staff are excellent and do their best to keep the rooms clean and refreshed every day.

The location of the hotel is decent, right next to Gotanda station and it has a Lawson attached which is very convenient. There’s also a 711 within close proximity and a grocery store less than a 5 minute walk.

The rooms are small which is par for the course in Japan, but the beds are extremely firm and the pillows provided are flat and thin. Overall I feel there are better hotels in this price range, especially when you consider they boast about their lobby and private bath, and not the accommodations.

Everything was amazing!

Great staff

Awesome service and location! We will stay here again!

The area was a little to slow for me!

Good area, good view, good service. Recommended, especially factoring in the price.

Rooftop Onsen is a great feature. Easy to walk to subway and move around.

It was unique to have check in floor on the top floor.

I don’t like the food sorry

Enjoyed my stay in this hotel. The staff were very friendly made me feel very welcomed. The public baths were a highlight of this hotel. They had a indoor and outdoor onset with excellent views of Tokyo.

good location and super clean. the lobby is on the 15th floor with nice view and complimentary coffee and welcome drinks. the spa (public bath) on the 16th floor has both indoor and outdoor tub. if you go outdoor, you can see stars on the sky at night. it was a rainy day, so very nice cold breeze and perfect day for outdoor bath. my room was on the 15th floor, it has a great city view. best quality for the price.

Was disappointed that the hotel doesn’t easily accommodate date change after checking in. Had to contact travel site to manually amend booking. From a guest experience this was inconvenient.

Amazing staff and wonderful hotel! I cannot say enough about all the help we received from the staff. We had a bicycle in a large box to deal with, luggage and a box to ship to different locations, and other logistical problems which they managed in a friendly and efficient manner. The hotel is beautiful, clean and comfortable. There is an onsen on the top floor. The location is a short walk to the Gotanda train station on the JR Yamanote line, so convenient to get everywhere in Tokyo. Lots of restaurants and shops nearby. The breakfast buffet has both western and Japanese food available. We look forward to returning before we fly home. Highly recommended!

My stay was amazing! I felt very comfortable and the staff were all so pleasant and attentive to me and my friend. The service was top tier and something that I’ve experienced as of late. I wish I could’ve stayed longer!

Helpful front desk staff