Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cleanliness
Good location
Value for money
Cons:
Dated decor
Noisy during events
Repetitive breakfast

Categories

Cleanliness
9.23
Very clean as highlighted in several reviews.
Service
9.2
Staff is consistently described as friendly and helpful.
Location
9.24
Great location mentioned frequently, central and convenient.
Room Quality
8.69
Rooms are deemed good and functional, though some noted a bit dated.
Amenities
8.72
Well-equipped with free parking and other good features.
Value for Money
8.68
Considered reasonable for the quality and service provided.
Food and Beverage
8.23
Food was delicious but some mentioned repetitive breakfast options.
Overall Experience
9.2
Guests express a strong intention to return, highlighting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:00

Property Description

Mountain Proximity and Wellness Area
Hotel Crystal, located a short 5-minute walk from the cable car station to Titlis Mountain, offers a perfect retreat for nature enthusiasts. Unwind in the wellness area after a day of adventure.

Dining Experience
Indulge in a culinary journey at the hotel's restaurant with its diverse menu options. Enjoy the picturesque views from some rooms' private balconies while dining on delicious dishes.

Convenience and Activities
Benefit from free Wi-Fi, ski storage, bike garage, and ski pass purchase options at the hotel. Engage in outdoor activities with ease, thanks to the proximity to the ski bus stop and the availability of bicycle tours.

Book now to experience the perfect blend of relaxation and adventure at Hotel Crystal.

Important information:

Please note that only a limited number of free private parking spaces is available at the hotel. Alternatively, public parking is available nearby at an extra cost.

Please note that extra beds are available on prior request only.

Reception opening hours:
Sunday and Monday: 7:30 a.m. to 3:00 p.m
Tuesday to Saturday: 7:30 a.m. to 9 p.m
If you are arriving outside of reception, please contact the hotel early to receive your room key.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for CHF 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for CHF 10 per person per night when using an existing bed.
    Children from 6 years old to 16 years old stay for CHF 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 650 reviews
Cleanliness: 9.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
M
Mayank • family_with_children • in
9
Lovely stay at a beautiful location. Close to railway station and 500 mtr to Mt. Titlis
Pros:

Lovely property, very close to railway station, 500 MTR to Mt. Titlis. Indian restaurant just opposite to the hotel.

Cons:

Breakfast is very limited.

2026-04-17 • via Nuitee
J
Jana • family_with_children • lu
8
2026-04-15 • via Nuitee
G
Georges • family_with_children • ch
10
2026-04-13 • via Nuitee
T
Thomas • solo_traveller • us
10
Pros:

This was the second time I stated this property and I absolutely love it in the convenience. Parking is right there, conveniently right next to the property. The property is also extremely close to public transit, which makes getting around extremely easy for anyone who is traveling through the area. The staff are super welcoming, super friendly and always enjoy. The breakfast is also very welcoming, I’m not sure how to describe it, but you can tell it’s not one of those big commercialized tasting meals. It has a sense of we had to cook this in a smaller commercial kitchen if that makes sense.

2026-04-12 • via Nuitee
S
Stefan • family_with_children • ch
8
2026-04-10 • via Nuitee
L
Lukas • family_with_children • ch
9
2026-04-06 • via Nuitee
R
Russell • solo_traveller • gb
10
Extraordinary Easter skiing weekend made easy by a superb location and great staff!
Pros:

Incredibly convenient location, staff who are extremely accommodating (allowed me an early check-in to help me change into my ski gear, hence giving me a bonus afternoon on the slopes, and then allowed me to use the ski room after check-out to guarantee a full skiing last day)!

2026-04-05 • via Nuitee
R
Rode • extended_group • no
9
2026-04-04 • via Nuitee
Y
Yoann • extended_group • lu
10
2026-04-03 • via Nuitee
J
Janine • extended_group • za
8
Easy skiing stay
Pros:

Friendly staff, conveniently located for skiing

2026-03-31 • via Nuitee
A
Amdrea Alexandra • solo_traveller • ch
8
2026-03-29 • via Nuitee
M
M.Dolores • extended_group • es
8
2026-03-29 • via Nuitee
E
Eric • couple • se
8
2026-03-25 • via Nuitee
M
Mirco • couple • ch
7
2026-03-23 • via Nuitee
V
Valérie • solo_traveller • ch
10
2026-03-23 • via Nuitee
M
Magnus • extended_group • se
10
Trevligt och familjärt hotel med närheten till allt, fick dock ta buss till liften men gick ofta
Pros:

Frukost var jättebra, lagom mycket att välja emellan. Spa avdelning var en positiv överraskning, trevligt upplägg och atmosfär. Bra läge i centrum.

Cons:

Inget direkt att nämna

2026-03-22 • via Nuitee
W
Wüthrich • solo_traveller • ch
8
2026-03-22 • via Nuitee
W
Wüthrich • couple • ch
8
2026-03-22 • via Nuitee
K
Krzysztof • couple • ch
10
2026-03-20 • via Nuitee
A
ALI • solo_traveller • tr
8
Pros:

Location
Breakfast

Cons:

There is no place after daily activity. No area as lobby or bar after ski .

2026-03-20 • via Nuitee