The James Hotel Rotterdam

Hotels
Independent
9 (184 reviews)
Aert van Nesstraat 25, Rotterdam, 3012CA , Rotterdam , NL

Facilities

Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Central location
Friendly and helpful service
Well-maintained room cleanliness
Cons:
Construction noise
Limited dining options
Some issues with room views

Categories

Cleanliness
8.75
Generally clean rooms noted in multiple reviews, but some comments about construction creating a less appealing environment.
Service
9.75
Guests reported pleasant and efficient staff, particularly highlighting helpfulness during check-in and stay.
Location
9.25
Centrally located with easy access to shopping, dining, and transportation options, despite ongoing construction.
Room Quality
8.75
Rooms described as comfortable and spacious but noted some negatives due to dark views in certain allocated rooms.
Amenities
8.75
Basic amenities mentioned positively, though some guests experienced issues with WiFi.
Value for Money
9.25
Reasonable pricing for services provided, especially given the location and overall experience.
Food and Beverage
8.25
No restaurant on-site; breakfast options available but reduced opportunities for dining on the premises.
Overall Experience
9.25
Positive overall experience with guests expressing a high likelihood of returning and recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:18

Property Description

Luxurious Amenities
Indulge in the fitness center, bicycles for rent, and free wireless internet.

Exceptional Services
Enjoy concierge services, a business center, and a 24-hour front desk for your convenience.

Prime Location
Centrally located near Beurstraverse, Lijnbaan, and other popular attractions, offering easy access to explore the city.

Book now for a memorable stay at The James Hotel Rotterdam, your upscale retreat in the heart of the city.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RTM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 184 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
M
michael
10
Pros:

Good, clean and comfortable room and hotel at reasonable price and very close to central station, dining options and city centre.
Be aware that building work being carried out around (and perhaps to) the hotel, Rotterdam appaeras to be never finished and building work everywhere but still a graet location

2025-10-09 via Nuitee
G
Glenn partner
10
Pros:

Clean and good size room. Walking distance to train station, metro stops and city centre.

2025-10-07 via Nuitee
J
Justin
10
Pros:

Clean and spacious room. Excellent facilities.

2025-10-06 via Nuitee
B
Barry partner
10
Pros:

Fit our needs to a T

2025-10-04 via Nuitee
R
Robert partner
10
Pros:

Our check in was seamless and the front staff was pleasant, efficient and very helpful.

2025-10-04 via Nuitee
P
Paula partner
10
Pros:

This hotel was so central to anything we wanted or needed. Great options for shopping, dining, sightseeing and everything else

2025-10-04 via Nuitee
V
Valerie
8
Pros:

There was alot of construction on the building and the roo we were assigned on the third floor was very dark and had a horrible view of construction dupsters

2025-10-04 via Nuitee
E
Eric
8
Pros:

Construction blocking the area around the entrance.

2025-10-01 via Nuitee
R
Rufus partner
8
Pros:

Easy to get to anywhere walk, tram, metro.
Near to main shopping centres.

2025-10-01 via Nuitee
G
George
8
Pros:

Wifi during the evening was horrible. Television Nexflix could run, and my phone had a terrible time loading.

2025-09-27 via Nuitee
S
Steacy partner
10
Pros:

We loved the James Hotel. The staff were very friendly and helpful and the room was wonderful. The bed was incredibly comfortable, allowing for a good night’s sleep. Would definitely stay there again.

2025-09-16 via Nuitee
I
Ian
10
Pros:

Rooms are clean and functional. Staff are really friendly and helpful. Great location.

2025-09-14 via Nuitee
S
Steven
10
Pros:

The James hotel is a great hotel in the best location in Rotterdam

2025-09-11 via Nuitee
M
Michael
10
Pros:

A really nice hotel. I had a top floor room with an amazing view, but even without that, the staff are lovely, everyone is friendly, the rooms are clean and comfortable, and it's in an ideal location for exploring central Rotterdam. No real downsides - there's no restaurant (though there is a pay-as-you-go breakfast bar) and it can occasionally be noisy outside as it's in the city centre. But it's a great place and I'd happily come back to stay here again.

2025-09-08 via Nuitee
J
jamel
8
Id recommend
Pros:

The women at reception were absolutely beautiful 😍

2025-09-06 via Nuitee
J
Judy partner
10
Pros:

The James is a short walk to Rotterdam Centraal. Also close to Markthal and other sights. Lots of shopping in the area also.

2025-09-05 via Nuitee
W
William
10
Great Stay!
Pros:

Had a great stay at this hotel. We arrived very early and the staff provided a secure location to store our luggage while we explored Rotterdam. They were able to check us in earlier than their normal time. All of their staff were very helpful and offered great advice for restaurants and activities.

We highly recommend this hotel for your stay in Rotterdam!

2025-09-01 via Nuitee
L
Lewis
10
Highly recommended
Pros:

Bed was super comfy and was made up ready for when we returned to the room later in the day

2025-08-31 via Nuitee
V
Verified traveler
8
Pros:

Nice and clean bathroom. Room came with a fridge, which was very convenient.

However, bed was too soft causing backache.

2025-08-31 via Nuitee
R
Randy family
10
Pros:

The hotel

2025-08-29 via Nuitee