Mitsui Garden Hotel Otemachi - Tokyo

Hotels
Mitsui Garden
8.6 (3382 reviews)
Chiyoda-ku Uchikanda 2-1-2 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Amazing staff
Cons:
Small room size
Limited breakfast options

Categories

Cleanliness
8.49
Overall, reviews indicate cleanliness was satisfactory but there were mentions of stains.
Service
9.46
The staff was frequently mentioned as amazing, highlighting attentive service.
Location
9.5
Consistently described as very convenient and central, close to multiple attractions.
Room Quality
7.95
Some reviews noted rooms were small and less functional than expected.
Amenities
8.48
General availability but limited options reported, especially in food amenities.
Value for Money
8.94
Well regarded for value in relation to location and service.
Food and Beverage
6.99
Mixed reviews on breakfast options, lacking variety and quality.
Overall Experience
8.96
Despite some negatives, many found the stay satisfying with a few caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:12

Property Description

Central Location in Chiyoda District
Located in the heart of Tokyo's Chiyoda district, Mitsui Garden Hotel Otemachi offers convenience and comfort to its guests. Situated near major attractions like Tokyo Sankei Building Metro Square and Kanda Children's Park, guests can easily explore the vibrant surroundings.

Modern Amenities and Comfort
Experience a relaxing stay in air-conditioned rooms equipped with free WiFi and flat-screen TVs. The hotel's 24-hour front desk and luggage storage ensure a hassle-free experience for all guests. Start your day right with a delicious buffet breakfast offered daily.

Nearby Attractions and Accessibility
Explore nearby points of interest such as Bellesalle Kanda and Tokiwa Park, or indulge in shopping at Ootemori Mall. With the Tokyo Haneda International Airport just 28 km away, traveling to and from the hotel is a breeze.

Book your stay at Mitsui Garden Hotel Otemachi for a memorable Tokyo experience.

Important information:

◆Notice about a power failure work◆

Thank you for staying at Mitsui Garden Hotel Otemachi. We would like to inform that we have an annual safety check of electricity in accordance with the law on the following schedule. Staying guests may not stay in the hotel during the check as any kinds of electric appliances, toilets and showers cannot be used. Departing guests may not extend check-out time, please check out by 11 a.m. We will enter the room for the final inspection after the safety check is done. Check-in starts at 5 p.m.; however, it may be delayed if inspection and restoration take longer. Should you have any questions or need assistances, please feel free to contact us. We apologize for the inconvenience and appreciate your cooperation.

〔schedule〕 9th January 2023 12:00p.m.~5:00p.m.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 3382 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 6.99
Overall Experience: 8.96
T
Tami couple ca
8
Comfortable but less of a “Japanese” experience than other hotels
Pros:

Nice hotel but definitely caters to foreign travel

Comfortable rooms

Cons:

Slightly far from Tokyo station for walking with a suitcase. About 0.9 km. Suggest taking train to Kanda and walking from there (about 0.4 km and smoother sidewalk).

Not a “Japanese” experience hotel - breakfast caters to Western tastes

2026-04-10 via Nuitee
D
Denise family_with_children nl
8
good stay, decent room size
Pros:

room size

Cons:

a bit outdated

2026-04-10 via Nuitee
N
Narguess couple gr
9
Cute hotel and very convenient location away from hustle and bustle of many noisier areas
Pros:

The staff were very friendly, especially the wonderful Italian lady at reception (so sorry I have forgotten her name 😔). Our room was clean and well-decorated. The location was lovely in that we were close to Tokyo station, next to Palace, walking distance to Nihombasi and Kanda (good local restaurants) and I liked that the area was quiet.

Cons:

The view of the highway from our bedroom. However, it was quiet due to double glazing.
Room small but that is typical of Tokyo, I believe. Breakfast was very mediocre.
All in all, the pluses were more than the minuses and I would stay there again

2026-04-09 via Nuitee
A
Anne family_with_children my
7
Pros:

The staff were friendly and helpful. Location was good.

2026-04-09 via Nuitee
I
Isabelle couple fr
8
Proche des restaurants et du métro
Pros:

Proximité du métro
Petit en-cas et boisson l après midi

Cons:

Chambre petite
Pas de fruits frais au petit déjeuner
Une seule salade de fruits et toujours la même
Il pourrait y avoir des fraises ,en plus c est la saison !
Pas de canapé à l accueil

2026-04-08 via Nuitee
S
Sara family_with_children es
6
2026-04-07 via Nuitee
K
Katie family_with_children ie
8
Pros:

Central location, clean comfortable room. Tea and coffee and snacks available for free in the evening in reception.

Cons:

Breakfast buffet a little random.

2026-04-07 via Nuitee
M
Manjinder Singh family_with_children hk
9
2026-04-07 via Nuitee
F
Florian couple at
8
Adequate hotel but will not stay in your mind . . . . .
Pros:

An adequately equipped standard‑type hotel with—by Tokyo and Japan standards—normally sized standard rooms.
The double beds are rather narrow; next time, I would prefer separate beds instead.
The reception staff were very helpful and clearly tried their best.
Close to subway stations.
Staying for one or two nights is perfectly fine.

Cons:

The bathroom felt very cramped, almost like being in a separate container.
Unfortunately there aren’t many restaurants in the immediate area.
Breakfast doesn’t really meet European standards; I would recommend switching entirely to a (currently not existing) Japanese breakfast option.
I couldn’t find an open bar or lounge area in the hotel in the evening.

2026-04-07 via Nuitee
S
Shivani family_with_children ae
10
2026-04-07 via Nuitee
A
Andrea couple us
8
2026-04-06 via Nuitee
C
Christophe solo_traveller fr
8
Good place for business reasons
Pros:

Location is best for my case, and hotel not too big to feel more like "at home"

Cons:

Price was really expensive and not including breakfast.

2026-04-06 via Nuitee
R
Radu Ciprian family_with_children ro
10
2026-04-06 via Nuitee
A
Ashna solo_traveller se
7
2026-04-05 via Nuitee
G
Gina couple us
8
2026-04-04 via Nuitee
G
Grazia couple be
9
2026-04-03 via Nuitee
T
TSUNG HAO couple tw
10
位置方便,服務好
2026-04-03 via Nuitee
I
Isaacson solo_traveller us
7
2026-04-03 via Nuitee
A
Almuth solo_traveller de
9
Schönes Hotel zum Ankommen und sich zurechtfinden in Tokio
Pros:

Sehr nettes hilfsbereites Personal
Gutes Frühstücksbuffet
Gute Lage für alle Altivitäten

2026-04-03 via Nuitee
C
Costantino couple it
9
Tutto perfetto !
Pros:

Tutto benissimo ! Vicino alla metropolitana, facile da raggiungere, personale gentile e sempre a disposizione

Cons:

Forse solo la camera un po’ piccola, ma d’altronde siamo a Tokyo è ovvio!

2026-04-03 via Nuitee