Mitsui Garden Hotel Otemachi - Tokyo

Hotels
Mitsui Garden
8.6 (3504 reviews)
Chiyoda-ku Uchikanda 2-1-2 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Amazing staff
Cons:
Small room size
Limited breakfast options

Categories

Cleanliness
8.49
Overall, reviews indicate cleanliness was satisfactory but there were mentions of stains.
Service
9.46
The staff was frequently mentioned as amazing, highlighting attentive service.
Location
9.5
Consistently described as very convenient and central, close to multiple attractions.
Room Quality
7.95
Some reviews noted rooms were small and less functional than expected.
Amenities
8.48
General availability but limited options reported, especially in food amenities.
Value for Money
8.94
Well regarded for value in relation to location and service.
Food and Beverage
6.99
Mixed reviews on breakfast options, lacking variety and quality.
Overall Experience
8.96
Despite some negatives, many found the stay satisfying with a few caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:12

Property Description

Central Location in Chiyoda District
Located in the heart of Tokyo's Chiyoda district, Mitsui Garden Hotel Otemachi offers convenience and comfort to its guests. Situated near major attractions like Tokyo Sankei Building Metro Square and Kanda Children's Park, guests can easily explore the vibrant surroundings.

Modern Amenities and Comfort
Experience a relaxing stay in air-conditioned rooms equipped with free WiFi and flat-screen TVs. The hotel's 24-hour front desk and luggage storage ensure a hassle-free experience for all guests. Start your day right with a delicious buffet breakfast offered daily.

Nearby Attractions and Accessibility
Explore nearby points of interest such as Bellesalle Kanda and Tokiwa Park, or indulge in shopping at Ootemori Mall. With the Tokyo Haneda International Airport just 28 km away, traveling to and from the hotel is a breeze.

Book your stay at Mitsui Garden Hotel Otemachi for a memorable Tokyo experience.

Important information:

Please note that housekeeping service is offered once every 3 days. Additional services can be requested.

Breakfast is available for an extra charge of JPY 1980.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 3504 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 6.99
Overall Experience: 8.96
L
Liting couple my
10
2026-05-09 via Nuitee
R
RUBEN extended_group ar
8
2026-05-09 via Nuitee
C
Cynthia couple de
8
Pros:

Friendly personnel, easy check in and uncomplicated, tasty breakfast. The ironing facilities in the room came in handy.

Cons:

I sure wish there had been a proper hot Japanese bath, but they are difficult to find in Tokyo. (Not really a complaint, I knew they didn’t have one.)

2026-05-09 via Nuitee
C
Christophe-Alexandre couple fr
10
2026-05-08 via Nuitee
D
Daniel solo_traveller es
10
2026-05-08 via Nuitee
I
Isabelle couple ca
10
Superbe hôtel! Petit déjeuner excellent et accueil parfait!
Pros:

L’emplacement etait parfait,proche de la gare et du métro.
La chambre était petite mais confortable et très bien insonorisée

Cons:

La salle de bain très petite et qui mériterait d’être refaite pour être plus moderne.
C’est un cube en plastique

2026-05-08 via Nuitee
D
Diana couple in
7
2026-05-07 via Nuitee
M
Michael couple au
9
Modern and clean location
Pros:

Good location, close to stations

2026-05-07 via Nuitee
S
SHU CHIN couple tw
10
空間足夠,床和枕頭舒適度極佳
Pros:

空間足夠,可以放兩個大行李箱

Cons:

沒有

2026-05-06 via Nuitee
O
oz-traveller65 solo_traveller au
9
2026-05-06 via Nuitee
F
Fraser couple gb
8
2026-05-06 via Nuitee
C
Clara couple cr
9
2026-05-06 via Nuitee
K
Katsunori family_with_children jp
8
カフェホテルで東京旅行を満喫しよう。
Pros:

朝食のパンがとても美味しく、スタッフの手際の良さもとても良かったです。
また、チェックイン15時、チェックアウト11時というのも長く滞在できたので快適でした。

Cons:

家族(夫婦+2歳児)で滞在したために、ダブルベッドがもう少し大きければ良かったです。

2026-05-06 via Nuitee
S
SHU CHIN extended_group tw
10
Pros:

空間比其他飯店大,床枕頭很好睡

Cons:

沒有

2026-05-06 via Nuitee
Y
yachi couple tw
8
Pros:

早餐幾乎沒有肉,房間偏小,地點很不錯,離神田站很近,附近是全日本最大辦公區,假日辦公大樓許多餐廳沒開(比如黃金周),地面上看起來都是光鮮亮麗的辦公區,要找餐廳及便利店要到各大樓地下,還好在地面上都有標示,附近都市規劃完善,走起路來很舒適

2026-05-06 via Nuitee
C
Chiemi couple jp
9
良かったです。
Pros:

とても綺麗でスタッフの方々が親切で丁寧でした。
廊下を歩く人の声が聞こえなくてとても静かで良かったです。また駅からとても近くてわかりやすい立地でした。
新幹線利用の旅行前日にはとても良いと思います。

Cons:

良くなかった訳ではないですが、朝食が写真で見るよりは少し貧弱な感じはしました。

2026-05-05 via Nuitee
J
John extended_group gb
4
Very expensive for what it is and the star rating is not accurate , a real let down but it’s was safe , convenient and t
Pros:

Proximity to transport links and imperial gardens

Cons:

Small , no facilities , really poor quality , I’ve stayed in mitsui garden hotels before and really trust the brand , but this place was a real disappointment

2026-05-05 via Nuitee
U
Ulrich couple de
8
Modernes Stadthotel - absolut zu empfehlen
Pros:

Gutes Stadthotel, super Lage.

Cons:

Zimmer wie üblich eher klein, aber ausreichend.

2026-05-05 via Nuitee
C
Chiara solo_traveller gb
7
Pros:

The staff was nice and the breakfast ok. Overall the hotel was clean and in good order.

Cons:

There was dust on the bed headboard as if it was never cleaned. The room was very small, difficult to get comfortable with two suitcases and managing clothes as there was no space to hang them or drawers.

2026-05-04 via Nuitee
K
Kirt family_with_children nl
9
2026-05-04 via Nuitee