Urban Loft & Spa Marseille

Hotels
•
Independent
8.4 (64 reviews)
17 Place des Marseillaises, Marseille, 13001 , Marseille , FR
33-0413241324

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Facilities

Full-service spa
Fitness facilities
Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
Fitness facilities
Breakfast available (surcharge)
Multilingual staff
Full-service spa
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable accommodations
Cons:
Cleanliness issues
Service concerns

Categories

Cleanliness
7.68
Review mentions cleanliness issues and the need for improvement.
Service
8.65
Standard service quality described, but negative feedback on receptionist's attitude.
Location
9.19
Convenient location near transportation, very accessible.
Room Quality
7.64
Basic comfort mentioned, but also home-quality renovations and furniture issues.
Amenities
8.67
Access to gym and breakfast facility noted positively.
Value for Money
8.13
Reasonable stay for the price despite some shortcomings.
Food and Beverage
8.68
Breakfast quality noted as acceptable, with no specific issues mentioned.
Overall Experience
8.55
Mixed feelings but generally a reasonable stay for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:45

Property Description

Experience the perfect blend of comfort and luxury at Urban Loft & Spa Marseille, where your dream getaway awaits.

Indulgent Spa Services
Immerse yourself in relaxation at our spa, offering personalized massages designed to rejuvenate your spirit and soothe your mind.

Comfortable Accommodations
Choose from 11 uniquely decorated guestrooms featuring kitchens with modern appliances, ensuring you feel right at home during your stay. Enjoy entertainment on 102-cm flat-screen televisions while staying connected with complimentary Wi-Fi.

Convenient Amenities
Savor a delightful continental breakfast each morning, unwind with a drink at our bar/lounge, and take advantage of our concierge services to explore the vibrant sights of Marseille effortlessly.

Book your stay at Urban Loft & Spa Marseille today and elevate your travel experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.4
Based on 64 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
B
Bryan
8
Pros:

Handy for the railway station, literally 3mins from the building you can be on the platform. Little disappointed with the utensils in the self catering apartment, a reasonable selection of pots & pans are pretty useless without a knife to prepare anything with, & not even a bottle opener. And the shower cubicle needs some attention as the door doesn’t close properly causing a flood if you’re not extremely careful.

But on the whole, for the price, a reasonable stay, let down by 1 or 2 basics.

2025-09-10 • via Nuitee
I
Iris • family_with_children
2
Pros:

There is no lift to go 3 rd fl also the receptionist is very rude he doesn’t know how to speak politely when we asks for extra pillows and towels he seems very annoyed and when we talk to him he seems always annoyed and doesn’t not want to be bothered.
Lots of beggars outside and what’s up with the graffiti all over the place?

2025-09-08 • via Nuitee
P
Pascal
8
Bien placé mais correct
Pros:

Appartement rénové mais on dirait de la rénovation fait maison, de piètre qualité. Appartement d'après la réception au deuxième étage sans ascenseur, quand on ouvre la porte, un troisième étage surprise. Difficile de monter les valises et couloir très étroit. L'escalier qui arrive en haut est dangereux car on peux vite tomber dedans en sortant de la chambre. Il faut vider les poubelles avant de rendre la chambre.
Réception et petit dejeuner à l'hôtel Alex à côté, rien à dire. Réception ouverte 24/24 h, petit déjeuner qualité prix ok, garde les valises au départ et à l'arrivée gratuitement.

2025-09-07 • via Nuitee
F
Fouad
6
Week end en famille à Marseille
Pros:

Appartement bien placé pour tous faire à pied. Avec un véhicule il est conseillé de réserver une place de parking proposée par l
Hôtel. Logement convenable pour 4 personne. La
Propreté laisse à désirer. Personnel accueillant et très sympathique. La salle de sport est bien équipée. Le buffet petit déjeuner avait l air top .

2025-09-07 • via Nuitee
J
Jaelle • family
10
Pros:

the apartment was very comfroatable and very close to transportation. Easy to walk downtown.

2025-08-23 • via Nuitee
G
Gunnar
10
Pros:

Alles super. Sauber und unkompliziert.

2025-08-20 • via Nuitee
M
Margaret • family
10
Pros:

Very nice room - we ended up in the rooftop room, which has a great little terrace. To keep in mind, there is no elevator and up to four flights of stairs. We could have had access to spa and there’s a nice lobby with free coffee. Very close to train station.

2025-07-28 • via Nuitee
R
Robert
10
Loved the room/apartment
Pros:

Checkin was friendly and competent. Breakfast was good, too. I loved the apartment - it was bigger than my home apartment in NY. Everything worked well. One suggestion: a full-length mirror.

2025-07-16 • via Nuitee
K
Karine
10
Chambre spacieuse
Pros:

Rien à redire, tout était très bien, chambre, très très spacieuse et bien équipée.

2025-07-13 • via Nuitee
V
Verified traveler
4
Très mauvais rapport qualité/prix
Pros:

Par rapport au prix c'est vraiment trop cher ! Ça ne mérite pas les 3 étoiles. La seule bonne note la gentillesse à la réception

2025-07-11 • via Nuitee
S
Stephen
8
Pros:

The location and staff are great.
Unfortunately there was no elevator on our portion of the property.

2025-07-01 • via Nuitee
E
Elizabeth • family
10
Pros:

Good layout in apartment. Sofa bed was very comfortable. Shower was amazing.
Very close to the train station which was great. Delicious bakery just a few steps from the door and a good City Carrefour not too far which was ideal.

2025-06-21 • via Nuitee
C
Colin
8
Pros:

The apartment was excellent and quiet, with all you need for longer stay. Staff friendly and helpful and location near metro and trains was a plus ((hint: use side entrance via metro entrance and escalators to avoid the huge number of front steps in front of station).

The stairs to apartment were always going to be an issue with no lift, but prepared for that. Felt a little unsafe at night with locals using front entrance as seating whilst eating and smoking but nothing serious.

2025-06-08 • via Nuitee
B
Beverly
10
Pros:

Clean, close to train station. Only downside3 was no elevator for luggage.

2025-05-26 • via Nuitee
M
morgane
6
Pros:

Peu pratique pour se garer et quartier peu sécurisé… j’ai préféré changé d’hôtel pour la suite de mon séjour

2025-02-04 • via Nuitee
S
stephane
2
Pros:

ils se servent de leur hôtel ALEX HÔTEL SPA pour promouvoir leur hôtel situé juste à côté URBAN SOFT ! Qualité de la literie plus que médiocre, odeur d’égout constamment présente, 4 étage sans ascenseurs. À FUIR !!

2025-01-11 • via Nuitee
J
Jackie
4
Not good
Pros:

No communication, nor reply to messages. No housekeeping as advertised (for 3 days). No laundry facility as advertised. Shower door cannot close. Bed very uncomfortable. Will not return.

2024-10-15 • via Nuitee
J
Juana • friends
10
Pros:

Beautiful space

2024-10-10 • via Nuitee
S
SEBASTIEN
10
Juste parfait.
Pros:

Super accueil, appartement spacieux et propre avec une très bonne localisation près de toutes les lignes de transport via la Gare Saint Charles. Je recommande.

2024-09-28 • via Nuitee
F
FRANCIS
8
Pros:

Magnifique découverte à Marseille. Personnel professionnel, sympa. J’ai été surclassé dans l’immeuble à l’arrière. Je ne m’attendais pas à une si jolie adresse au bas de la gare St Charles.
Déjeuner sur une petite terrasse très agréable.
Bravo pour cet endroit dont je n’hésiterai pas à revenir et à recommander.

2024-08-18 • via Nuitee