Casa Puente Hotel Boutique

Hotels
9.2 (1125 reviews)
Pasaje San Agustin 552, Cerro Alegre , Valparaíso , CL

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful decoration
Cons:
Cleanliness issues
Breakfast quality
Maintenance needs

Categories

Cleanliness
8.45
Issues with hygiene noted, including odors and mold.
Service
10
Staff is consistently described as friendly and accommodating.
Location
10
Many reviews highlight the excellent location near attractions.
Room Quality
8.92
Some positive remarks on decor but issues with noise and comfort.
Amenities
8.96
Amenities noted but some were unavailable, like the pool.
Value for Money
8.91
Guests have mixed feelings about value, some feeling it was overpriced.
Food and Beverage
8.44
Breakfast quality criticized, but options are available.
Overall Experience
9.9
Generally positive experiences, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:30

Property Description

Luxurious Accommodation:
Experience a luxurious stay at Casa Puente Hotel Boutique, just 1.8 km from Caleta Portales Beach. Each room is elegantly furnished with a flat-screen TV, private bathroom, and cozy bedding, ensuring a comfortable retreat during your visit.

Relaxing Amenities:
Unwind by the seasonal outdoor pool or take a leisurely stroll in the lush garden and terrace area. Enjoy the convenience of free WiFi throughout the property, room service, and a helpful concierge service, adding ease to your stay.

Delightful Experiences:
Start your day with a delicious continental breakfast and later indulge in a game of darts on-site. With its proximity to attractions like Viña del Mar Bus Terminal and Flower Clock, Casa Puente Hotel Boutique offers the perfect blend of relaxation and exploration.

Book now for an unforgettable getaway at Casa Puente Hotel Boutique in Valparaíso.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 1125 reviews
Cleanliness: 8.45
Service: 10
Location: 10
Room Quality: 8.92
Amenities: 8.96
Value for Money: 8.91
Food and Beverage: 8.44
Overall Experience: 9.9
M
Mariela • solo_traveller • cl
9
Pros:

Las habitaciones y las zonas comunes son muy cómodas y bellamente decoradas. La terraza es amplia y bien equipada.

Cons:

La insonorización de las habitaciones.

2026-09-19 • via Nuitee
D
Dennise • family_with_children • us
10
2026-09-16 • via Nuitee
J
Juin • couple • sg
7
2026-09-16 • via Nuitee
P
Paula • solo_traveller • cl
9
2026-09-08 • via Nuitee
E
Evert • couple • cl
10
Hermosa experiencia y muy buena ubicación
Pros:

Sus instalaciones muy bellas

Cons:

La belleza de sus instalaciones

2026-09-07 • via Nuitee
E
ENRIQUE • couple • cl
9
Pros:

Excelente habitación. El staff muy cordial y atento a las necesidades de los huéspedes.

Cons:

Podrían mejorar el desayuno.

2026-09-07 • via Nuitee
T
Tamara • solo_traveller • cl
10
Pros:

El arte de las habitaciones y el desayuno.

Cons:

En una de las habitaciones no había agua caliente para ducharse

2026-09-06 • via Nuitee
S
Senan • solo_traveller • us
9
Pros:

Tge staff, the hotel is authentic, artistic and has lot of details, I love it

Cons:

Nothing

2026-09-04 • via Nuitee
L
lorenzomorganti • couple • it
9
Great location and exceptionally friendly staff
Pros:

We had a very pleasant stay at Casa Puente. The location on Cerro Alegre is excellent, making it convenient to explore the upper part of Valparaíso and also walk down to the city centre. The rooms are reasonably spacious, while the bathroom is large and very clean. Breakfast offers a good variety of options and is a great way to start the day. The real highlight, however, was the staff, who were incredibly kind, welcoming and helpful throughout our stay.

Cons:

The rooms do not have heating, so they can feel slightly cold at times, although this was not a major issue for us. The parking is secured with a padlock, which means someone from reception needs to come and open it every time you want to use your car. There are also several steps leading up to the hotel entrance, which can be inconvenient when travelling with large or heavy suitcases.

2026-09-04 • via Nuitee
D
Daniela Paz • couple • cl
9
Me gusto, lindo lugar
Pros:

Areas comunes

Cons:

Aseo suelo pieza

2026-09-01 • via Nuitee
M
Magdalena • couple • cl
10
2026-09-01 • via Nuitee
E
Espinoza • family_with_children • cl
3
Decepción y muchas escaleras
Pros:

La decoración

Cons:

La atención es deficiente, esperaría un poco mas de amabilidad considerando que mencioné que era un viaje de ocio, de descanso, es un lugar poco acogedor. Fuimos con nuestra hija de un año y la cantidad de escaleras es infinita, nadie nos ayudó con el coche o con las cosas. El coche no cabía por la entrada de la pieza… no es un lugar familiar. Pero honestamente tampoco es para una escapada romantica. No volveré al hotel ni tampoco lo recomedaría.

2026-08-31 • via Nuitee
M
Maria Jose • solo_traveller • cl
9
2026-08-30 • via Nuitee
A
ANDREW • couple • us
10
Fabulous stay in a renovated old home. Could spend a lot of time just enjoying the art in the hotel.
2026-08-30 • via Nuitee
M
María Francisca • solo_traveller • cl
10
Pros:

Lugar lindo, limpio, confortable, amabilidad del personal

Cons:

Nada

2026-08-30 • via Nuitee
T
Thiare • extended_group • cl
10
Pros:

Las habitaciones son hermosas y lo bueno es que esta muy bien ubicado

Cons:

nada

2026-08-26 • via Nuitee
S
Sabbatino • family_with_children • cl
9
Un Lugar Distinto
Pros:

Las instalaciones y lo cómodo del estacionamiento pese a estar ubicado en Cerro Alegre

Cons:

No funcionaba bien el calefactor y hacia frio

2026-08-25 • via Nuitee
M
Manu • solo_traveller • cl
8
Pros:

Podría ser en algo la ubicacion

Cons:

Muy poca privacidad de las piezas.

2026-08-24 • via Nuitee
M
María José • couple • cl
6
Pros:

Lugar céntrico, cama cómoda, desayuno normal

Cons:

No nos pudimos conectar a wifi en ningún momento, considerando que debía trabajar y el piso de la habitación estaba con arena.

2026-08-24 • via Nuitee
C
Carolina • couple • cl
10
2026-08-24 • via Nuitee