Casa Puente Hotel Boutique

Hotels
9.2 (993 reviews)
Pasaje San Agustin 552, Cerro Alegre , Valparaíso , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful decoration
Cons:
Cleanliness issues
Breakfast quality
Maintenance needs

Categories

Cleanliness
8.45
Issues with hygiene noted, including odors and mold.
Service
10
Staff is consistently described as friendly and accommodating.
Location
10
Many reviews highlight the excellent location near attractions.
Room Quality
8.92
Some positive remarks on decor but issues with noise and comfort.
Amenities
8.96
Amenities noted but some were unavailable, like the pool.
Value for Money
8.91
Guests have mixed feelings about value, some feeling it was overpriced.
Food and Beverage
8.44
Breakfast quality criticized, but options are available.
Overall Experience
9.9
Generally positive experiences, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:30

Property Description

Luxurious Accommodation:
Experience a luxurious stay at Casa Puente Hotel Boutique, just 1.8 km from Caleta Portales Beach. Each room is elegantly furnished with a flat-screen TV, private bathroom, and cozy bedding, ensuring a comfortable retreat during your visit.

Relaxing Amenities:
Unwind by the seasonal outdoor pool or take a leisurely stroll in the lush garden and terrace area. Enjoy the convenience of free WiFi throughout the property, room service, and a helpful concierge service, adding ease to your stay.

Delightful Experiences:
Start your day with a delicious continental breakfast and later indulge in a game of darts on-site. With its proximity to attractions like Viña del Mar Bus Terminal and Flower Clock, Casa Puente Hotel Boutique offers the perfect blend of relaxation and exploration.

Book now for an unforgettable getaway at Casa Puente Hotel Boutique in Valparaíso.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 993 reviews
Cleanliness: 8.45
Service: 10
Location: 10
Room Quality: 8.92
Amenities: 8.96
Value for Money: 8.91
Food and Beverage: 8.44
Overall Experience: 9.9
I
Ignacia • couple • cl
2
Pros:

Solo la ubicación

Cons:

Es caro para la calidad. La habitación y baño no es de hotel , el desayuno era todo comprado (jugos artificiales, queques de supermercado)

2026-03-20 • via Nuitee
H
Heinz • couple • ch
10
2026-03-20 • via Nuitee
C
claire • couple • fr
8
2026-03-18 • via Nuitee
L
LUIS • couple • cl
7
Pros:

Ubicación

Cons:

Habitación Calurosa

2026-03-16 • via Nuitee
N
NRB • couple • gb
8
Boutique hotel in beautiful period property in old town, recommend
Pros:

Beautiful unique property, with fabulous views over the city. Room are uniquely designed & this adds to the charm. Breakfast is simple but great to suit all diets. Staff are friendly and very accommodating. Located in a great part of the old town making everywhere accessible if you can walk hills - which is unavoidable in Valparaiso. We chose this hotel partly for parking also - which was great as the hotel car park is locked & secure. We didn’t need to use the car around town so knowing it was safe was great.

Cons:

Unfortunately there was a bad drain smell coming from the bathroom into the bedroom. This was masked a little after the room was cleaned the next day but it did seep back through by the evening.

2026-03-16 • via Nuitee
F
francine • solo_traveller • fr
8
2026-03-16 • via Nuitee
T
Tomas • solo_traveller • cl
7
Pros:

La ubicación es lo mejor de esta alojamiento

Cons:

Faltaba más personal, y mejor aseo de las instalaciones.

2026-03-16 • via Nuitee
F
Fox • solo_traveller • de
10
Pros:

Absolutely top support from front desk staff, excellent location, spacious rooms, comfortable beds, the best breakfasts we've had in Chile. Highly recommended.

2026-03-14 • via Nuitee
J
Juan Carlos • couple • cl
9
Pros:

Atención del personal

Cons:

El entorno del hotel estaba descuidado. La entrada por la escalera con olor a heces de perro.

2026-03-13 • via Nuitee
S
Sylvie • couple • fr
8
Cons:

Nous avons prévenu la veuille d'un départ matinal pour prendre un avion à Santiago. La personne a la réception nous a assuré que nous pouvions prendre le petit-déjeuner à l'ouverture, à 7 heures du matin. Le personnel est arrivé tranquillement à 7 heures 20. Nous avons du partir et faire la route sans manger. C'était pas très sympa...

2026-03-13 • via Nuitee
C
Camila • couple • cl
9
Pros:

Instalaciones

Cons:

Desayuno algo pobre y poco variado.

2026-03-12 • via Nuitee
A
alfredo • couple • cl
10
Sencillamente increíble
Pros:

El hotel es hermoso, está súper bien decorado. El desayuno completo, todos los productos exquisitos. El personal del hotel son súper simpáticos. La pieza cómoda, grande, hermosa, con termopaneles, A/C. Todo funciona perfecto. Lo recomiendo mucho!!!!

Cons:

Nada

2026-03-09 • via Nuitee
C
Christophe • extended_group • fr
9
2026-03-07 • via Nuitee
V
victor • couple • cl
10
2026-03-04 • via Nuitee
B
Benjamín • couple • cl
9
Pros:

Muy limpio

Cons:

Muy arriba en el cerro

2026-03-03 • via Nuitee
N
Nicole • family_with_children • cl
10
Pros:

Tamaño y decoración de la habitación.

2026-03-02 • via Nuitee
V
Viviana • family_with_children • cl
10
Pros:

The staff was at all times kind, friendly and ready to help. Having a place to park is a plus

2026-03-02 • via Nuitee
M
MARC • couple • fr
9
Très bel endroit
Pros:

Très bel hôtel , très artistique, conforme aux attentes

Cons:

Le petit déjeuner était moyen

2026-03-02 • via Nuitee
P
Paola • couple • cl
10
Buena atención, pieza con pinturas óleo las camas super ricas y todo muy lindo
Pros:

Los salones con los muebles antiguos, me encantó los dibujos los murales ,las pinturas en la piezas las texturas .

Cons:

Nada todo espectaculares

2026-03-02 • via Nuitee
H
HERNANDEZ TRONCOSO • couple • cl
8
2026-03-02 • via Nuitee