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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Accessible parking
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Heated pool
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Emergency cord in bathroom
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Four Points by Sheraton Puebla offers air-conditioned rooms with modern amenities such as a coffee machine, safety deposit box, and flat-screen TV. Relax in comfort and style during your stay in Puebla.
Fantastic Facilities
Enjoy a range of facilities including free bikes, an outdoor swimming pool, and a fitness centre. Indulge in delicious meals at the on-site restaurant, unwind with a drink at the bar, and stay connected with free WiFi throughout the property.
Convenient Location
Situated just 8 km from Acropolis Puebla, our hotel is the perfect base for exploring the city. With a 24-hour front desk, room service, and proximity to popular attractions like Biblioteca Palafoxiana, make Four Points by Sheraton Puebla your top choice for accommodation in Puebla.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Muy confortable la habitación y excelente atención del personal. Todo muy limpio tanto en la habitación como en el hotel en general.
Los alimentos, y el servicio del personal
Que tuve que acudir al personal de mantenimiento para que pudieran arreglar la puerta del baño de la habitación y aún así, no quedó. Creo que me hubiera gustado más que me cambiaran de habitación
Atención
Nada
La ubicación y el desayuno
Tuve una estancia de 10 noches y pedí un cambio a una habitación con posibilidad de abrir la ventana debido a problemas de claustrofobia. Esto fue negado con el comentario de que solo era posible para estancias de fin de semana y de ahi no hubo posibilidad de dialogar.
Everyone really kind and helpful.
Every thing was good.
Todo
Todo bien
No existe ningún elemento en particular para resaltar
Desde la recepción el proceso es impersonal si ningún interesado una habitación básica con escritorio sin silla
El motor extractor del aire del baño conectado hasta las 9 pm el ruido siempre por política del hotel. Todo la verdad muy básico
Location was perfect for a family party ,
modern hotel
We never had the breakfast but we had dinner there ,the prices were usual hotel priced 220 for a burger 60 pesos for a beer.,It's a very nice looking restaurant.
TV in the room wasn't working , so we used our tablets instead.
Pool was meant to be open at six am , we turned up at 7 am to find doors locked and the cover still over the pool .
La viista a la ciudad
Me encantó la limpieza, la tranquilidad de las habitaciones fue increíble. La cama estaba tan cómoda que rápidamente me quedé dormido.
Me gustó mucho el hotel, creo que volveré más veces ahí
La televisión no tiene tantos canales pero a fin de cuentas no fue necesario
Excelente servicio a la entrada y salida .
Fuimos por motivo de una competencia, sería bueno mayor consideración en la hora de entrada y salida, para este tipo de eventos
La comida en el restaurante es muy buena,las habitaciones son agradables
El personal,la alberca...
El servicio que ofrece cada trabajador. Son muy amables tod@s.
No encuentro detalle alguno que no me haya gustado. Todo estuvo perfecto.
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