A1 Hotel and Resort

Hotels
Independent
7.2 (29 reviews)
Burka, off Ndorobo Road, Arusha, 11782 , Arusha , TZ

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Concierge service
Picnic area
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Cons:
Maintenance issues
Comfort of beds

Categories

Cleanliness
7.16
Generally clean but with some maintenance issues like flickering lights.
Service
8.13
Excellent service and warm hospitality, as highlighted in the unforgettable experience review.
Location
8.17
Conveniently located near Arusha ARK airport, making it a good choice for easy access.
Room Quality
6.62
Beds were acceptable but not the most comfortable.
Amenities
6.65
Basic amenities available but not extensively covered in reviews.
Value for Money
6.61
Fairly priced given the convenience of location and hospitality.
Food and Beverage
6.66
Details about food and beverage services are not mentioned.
Overall Experience
7.63
A positive overall experience, especially noted in the unforgettable experience review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:23

Property Description

Relaxing Facilities and Services
Indulge in the outdoor pool, bike rentals, and complimentary Wi-Fi. Unwind with a drink at the bar or poolside bar, and don’t miss the daily continental breakfast.

Dining and Entertainment Options
Savor meals at the restaurant, grab snacks at the coffee shop, or opt for room service. End your day with a refreshing drink at the bar/lounge.

Convenient Amenities and Services
Benefit from a business center, concierge services, and daily housekeeping. Plus, enjoy the convenience of an airport shuttle, free parking, and air-conditioned rooms with fireplaces.

Book a stay at A1 Hotel and Resort to experience these premium amenities and make the most of your Arusha visit.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.2
Based on 29 reviews
Cleanliness: 7.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 6.65
Value for Money: 6.61
Food and Beverage: 6.66
Overall Experience: 7.63
J
Jerone friends
8
Pros:

Conveniently located near Arusha ARK airport. Clean and safe with some maintenance issues (flickering lights). Not the most comfortable beds, but acceptable. Overall a good choice if you require easy access to ARK.

2025-09-13 via Nuitee
R
Roger partner
8
Pros:

Good location close to airport. Huge room. Beautiful grounds and landscaping

2025-08-26 via Nuitee
W
Wins-CN2005 NONE ae
10
Unforgettable Experience – Highly Recommended!
Pros:

From the moment I arrived until the day I left, everything was perfect! Big thanks to Glory and the amazing team for the warm welcome and great hospitality.
The booking was done through Moraka Africa Safari, and the communication was excellent from start to finish. I truly felt at home. Highly recommended – thank you again!

2025-07-22 via Tripadvisor
P
PuntaCanaBaseball Business
10
Friendly, No‑Frills Home Base for a Productive Week
Pros:

I spent a full week here for a work conference and, by the end, it honestly felt like home. The hotel isn’t the flashiest on the block, but it’s peaceful, quiet, and perfect for getting work done. The staff were upbeat and always ready with a smile—and they handled our crew of 20 like pros. On the days we camped out for breakfast, lunch, dinner, and endless coffee breaks, they kept the refills coming and made sure everyone was happy. If you need a friendly place that gets the job done without the frills, this is it. I’d book again in a heartbeat.

2025-04-18 via Tripadvisor
G
Gerd partner
4
Pros:

Der Pool war schmutzig und nicht benutzbar!
Das Abendessen und das Frühstück waren schlecht.

2025-02-19 via Nuitee
D
DDA1767 Couples
2
Stay here at your peril!
Pros:

We lasted an hour before checking out! Very shabby. Through no fault of theirs, the power was off, but they hadn't bothered to switch on the generator. The wardrobe door handle wasn't missing, it was lying on a shelf! The telephone in the room didn't work. The majority of staff were noticeable by their absence, until I went down to tell them we were going. A group of them were sat around chatting, three on the foot of the stairs, who reluctantly moved so I could get to reception!! Needless to say, we won't be rushing back! Please note that this review wasn't written on the spur of the moment, it is a week ago that we checked out!

2024-10-22 via Tripadvisor
D
Denis family
6
Pros:

Close to the airport, property not in great condition, i know this is Africa but i would give it 2-2.5 stars

2024-09-24 via Nuitee
S
simpsontristan Couples
4
Lovely staff, terrible hotel
Pros:

We stayed there for 1 night after a game drive. Lovely staff, but terrible hotel. The room was full of mosquitos, there was a bright light in the hallway that couldn't be shielded, lots of noise outside and the air conditioning didn't work... Terrible nights sleep.

2023-07-19 via Tripadvisor
P
paul
2
Pros:

breakfast was horrible

2022-10-14 via Nuitee
V
Verified traveler
6
Pros:

1st i was a late arrival due to unforseen driving circumstances. Once i arrived the receptionist was asleep, the reservation details were not available or accessible by the receptionist, i was given my room nonetheless, the wifi in my room did not work, the remote for the heat and AC was not in the room it had to be delivered by front desk receptionist, no wash clothes were set up in the room as well. Otherwise, the people were polite and friendly and hospitable. The breakfast was fair. I liked the hotel and setting as well. The executive cottage was very nice.
I would gladly return and recommend it to others. However my lady suggested that they aren't up to standard of a 5 ☆ hotel. I'm not sure which level they claim to be rated as.

2022-06-26 via Nuitee
K
kiwakiwa01 Solo travel gb
8
BEST SERVICE
Pros:

I stayed here, the place was very good especially foodies was tasty. I’d recommend this hotel to anyone.

Attentive staffs and very welcoming. The view is authentic as you can spot Mount Meru very clear from the hotel.

2021-10-30 via Tripadvisor
L
livingtz12 Friends getaway
2
POOR SERVICE
Pros:

I went there for swimming with my friends & paid for two people, I and one of the friend. Unfortunately she couldn't swim because of the health issue and we inform the supervisor for a refund. Supervisor refuse, she added that the money was added on system and was taxed with VAT, she added if I want refund I have to see the manager, we went to the manager, I explain the situation and manager refuse for the same reason. The hotel didn't gave us any receipt or even a ticket as a proof for payment. I ask the manager for receipt and they refuse, they told me, system is not working and if i want receipt i have to go another day (next day). I told her that will be challenge as I drove milles away just for swimming.

At last we decide to leave the place, and we hope never to return to that hotel.

2021-10-18 via Tripadvisor
V
Verified traveler
6
Double Charge.
Pros:

Everything was good until it was time to leave. I prepaid my booking through Hotels.com but the hotel made me pay again or they wouldn’t let me leave and they said Hotels.com didn’t pay them. This is the second time this had happened to me.

2021-01-02 via Nuitee
J
JannyB00 NONE us
10
Simple accommodations, friendly atmosphere
Pros:

Our family group (of 7) spent one night here prior to departing on a Serengeti safari. We had dinner in Arusha, so can't comment on the food at dinner. The rooms were large and comfortable, the bathrooms were large and clean. We found the mosquito netting and hung it ourselves. Breakfast had a fairly large selection of food.

2019-08-24 via Tripadvisor
I
itesh137 Family il
4
Bad experience
Pros:

The room wasn't clean. There was no muskito net.
The water in the shower was cold.
The beds were so uncomfortable it was like sleeping on the floor.
There was almost nothing to eat at dinner
nor breakfast.
Worst hotel we have ever been in.

2019-08-16 via Tripadvisor
J
Jarl123 NONE
10
Amazing!
Pros:

Nothing to complain about. View from the pool over mount meru, wonderful staff and well worth the money! Also a perfect place to stay if your going for safari. Skip Arusha since it doesn’t feel safe and take a walk around the area were a1 is located instead!

2019-07-29 via Tripadvisor
V
Verified traveler
6
Pros:

good location
comfortable stay
courteous staff
good food

2019-07-21 via Nuitee
V
veckym Family tz
10
Beautiful place to unwind
Pros:

This is a hotel just a short distance from town and l would recommend to those that enjoy a peaceful afternoon out of town..a good swim, as well as a time to enjoy with loved ones.
The views are amazing as you feel you are on top and can see miles across and a stunning view of Mt. Meru when its clear.
The breeze makes it a nice stay especially on a hot afternoon, though can turn abit chilly at the swimming pool when its cooler.
A1 was a lovely surprise for us and we just had to go back with family as its a kid friendly place. The pool is big and so clean, the restaurant serves good and hot meals..especially the pizza. There's also a kids playing area with swings and so adults can enjoy their quiet time.
The hotel is rarely full and so a beautiful place to just step away from the hustle and noise in main town.
The staff are friendly from the gate keepers, reception to restaurant and special mention to the chef and waiting staff on knowing its a baby's meal, they brought it with extra sauce.
A place to go to time and again.

2019-07-11 via Tripadvisor
M
moanne2 Family tz
8
views!
Pros:

Great hotel in the outskirts of arusha town and near arusha airport. A great get away weekend hotel or if visiting and need some peace and quiet place, then this is a place to consider. Enjoyed the peace, quietness and especially the pool with Amazing views! Efficient staff and prices are pocket friendly!

2019-07-07 via Tripadvisor
E
edelfromdublin Friends getaway ie
10
Great Hotel in Peaceful Location
Pros:

I stayed 4 nights in this lovely hotel. As it was the rainy season there were very few guests. Our room was very spacious, the staff were lovely & very helpful, food good & breakfast ample with wide selection.

I've already booked in again this November I liked it so much!

2019-05-25 via Tripadvisor