Home2 Suites By Hilton Hilton Head

Hotels
Home2 Suites by Hilton
8.9 (489 reviews)
836 William Hilton Pkwy , Hilton Head Island , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Service
Friendly and Welcoming Staff
Convenient Location
Clean Rooms
Good Value for Money
Cons:
Outdated Decor
Parking Issues
Smell from Nearby Plant
Service Issues at Front Desk

Categories

Cleanliness
8.85
Generally mentioned positively, but some complaints about smell near hotel.
Service
8.35
Mixed reviews; issues with staff at front desk reported, but good service from other staff noted.
Location
9.35
Consistently praised for convenience and scenery.
Room Quality
8.35
Complaints about outdated decor and issues with specific rooms.
Amenities
8.85
Positive mentions of kitchenette and cleanliness, but parking issues noted.
Value for Money
9.35
Good value for location and amenities provided.
Food and Beverage
8.85
Complimentary breakfast mentioned positively; standard fare.
Overall Experience
9.25
Overall positive experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:26

Property Description

Modern Amenities

Home2 Suites By Hilton Hilton Head offers a comfortable stay with air-conditioned rooms equipped with free WiFi, flat-screen TVs, and kitchenettes.

Convenient Facilities

Guests can enjoy the convenience of a 24-hour front desk, free shuttle service, and luggage storage. The hotel also features an outdoor swimming pool, gym, and business centre with an ATM.

Prime Location

Located in Hilton Head Island, this 3-star hotel is just 7 km from Hilton Head Airport, making it easily accessible for travelers.

Book your stay at Home2 Suites By Hilton Hilton Head now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 489 reviews
Cleanliness: 8.85
Service: 8.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.25
A
ANDREW couple gb
8
Perfectly decent hotel
Pros:

Location was good for visiting HH.
Breakfast was reasonable

Cons:

Some staff members were very good others not so good

2026-02-11 via Nuitee
W
Walter couple us
9
Pros:

N/A

Cons:

N/A

2026-02-10 via Nuitee
S
Stephen family_with_children us
10
Once again. Excellent
Pros:

Excellent

2026-01-20 via Nuitee
S
Steven couple us
8
It was good relaxing
Pros:

It was okay

Cons:

No issues

2026-01-19 via Nuitee
B
Brandy family_with_children us
8
Overall, excellent room and amenities.
Pros:

Location, price, cleanliness, and decor.

Cons:

Breakfast was okay.

2026-01-19 via Nuitee
S
Svetlana couple us
7
Cons:

Poor breakfast

2026-01-15 via Nuitee
T
Thessalonian couple us
10
Pros:

Great Service and the staff were great!!!!

2026-01-03 via Nuitee
G
Greg couple us
10
Perfect for an inexpensive two night stay while visiting friends in the area and enjoying familiar venues on the island.
Pros:

Location - Friendly Staff - Clean - Spacious - On Site Parking - Complimentary Breakfast

2025-12-29 via Nuitee
T
Taylor solo_traveller us
9
2025-12-22 via Nuitee
J
Joseph couple us
8
Pros:

Staff was great very welcoming.

Cons:

Place a little out dated felt very old. Looked very old.

2025-12-15 via Nuitee
P
Patrick couple us
9
Very pleased will stay again and refer this property to others
Pros:

Very close to beach and friendly staff and guests

Cons:

There was nothing I disliked

2025-12-13 via Nuitee
N
Nicole family_with_children us
8
Comfortable and welcomed
Pros:

The staff are so kind, welcoming and helpful.

Cons:

We had no complaints.

2025-12-03 via Nuitee
S
Sudheer couple us
8
Pros:

Location and clean

Cons:

Quiet and well maintained

2025-11-29 via Nuitee
J
Jackie Valdivieso couple us
8
2025-11-28 via Nuitee
M
Maria family_with_children us
10
I would definitely stay there again.
Pros:

Everything was excellent.

Cons:

The staff was very friendly. It was very clean; it smelled fresh from the moment you walked in.

2025-11-24 via Nuitee
R
Richard couple us
8
Pros:

Quiet rooms and hallway. Convenient to have kitchenette and extra room

Cons:

Parking lot was shared with another hotel and parking was tight each night.

2025-11-18 via Nuitee
S
secondsuzy Family
4
Do yourself a favor and go somehere else
Pros:

We are Hilton Honors Gold members and the service here was the worst we may have ever had. The front desk is rude and not interested in providing any assistance at all. We chose our room on the app and she said we gave the room to someone else so you will just have to get what you get. I contacted Hilton Honors and they attempted to move me but this place was refusing to refund the points. Never seen anything like this place in all my travel. I requested top floor and they placed us on the 2nd floor in a room with a terrible bed that was not usable. If you are not friends with the staff good luck getting any service. I would advise you get another place.

2025-11-10 via Tripadvisor
S
Sharon couple us
10
2025-11-10 via Nuitee
L
Linda couple us
9
Pros:

Cleanliness.... staff friendly....

Cons:

Smell from plant located behind hotel

2025-11-08 via Nuitee
E
Ezekiel family_with_children us
7
Pros:

Location was great and the scenery! The staff were nice.

Cons:

I had a problem being charge for a second room that I cancelled through booking.com. I initially reserved a room and then cancelled due to possible hurricane conditions. I reserved it again for the same dates but somehow I was charged an extra 189.00, so now I am waiting for it to be reversed and the money retuned back to my credit card. As of now it has not been returned. I have never had this to happened. I spoke with a customer service representative from Booking.com and he said he sent an email to them explaining everything. I will give it a couple a days to see if it will be returned to my credit card.

2025-11-06 via Nuitee