Embassy Suites By Hilton South Jordan Salt Lake City

Hotels
Embassy Suites Hotels
9 (399 reviews)
1033 S Jordan Gateway , South Jordan , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Inconsistent service on promised amenities
Overpriced for the quality

Categories

Cleanliness
7.95
The room was dusty and needed mopping; the microwave was dirty.
Service
9.99
Staff was very kind and accommodating despite issues.
Location
9.96
Good location close to family and shopping.
Room Quality
8.91
Rooms were comfortable, but setup and amenities had issues.
Amenities
8.94
Breakfast received positive feedback, but equipment failure reported.
Value for Money
8.4
Overpriced for the issues experienced.
Food and Beverage
8.95
Breakfast options were wonderful, but some food quality issues noted.
Overall Experience
8.92
Mixed feelings due to various issues, but still some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:47

Property Description

Luxurious Accommodation

Embassy Suites By Hilton South Jordan Salt Lake City offers a 4-star stay with modern amenities. The air-conditioned rooms come with free WiFi, a private bathroom, and a flat-screen TV with cable channels. Relax in the hot tub or unwind at the 24-hour front desk.

Convenient Facilities

Enjoy the convenience of a fitness centre, private parking, shared lounge, and a restaurant on-site. With a bar available, you can socialize and unwind after a long day of exploring the city.

Delicious Dining Options

Start your day right with a buffet or American breakfast during your stay. Whether you're here for business or leisure, Embassy Suites ensures a satisfying culinary experience.

Book your stay at Embassy Suites By Hilton South Jordan Salt Lake City for a luxurious and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 399 reviews
Cleanliness: 7.95
Service: 9.99
Location: 9.96
Room Quality: 8.91
Amenities: 8.94
Value for Money: 8.4
Food and Beverage: 8.95
Overall Experience: 8.92
T
Teresa couple us
9
Pros:

Location, clean, suite set up, breakfast

2026-06-29 via Nuitee
K
Karen family_with_children us
10
2026-06-05 via Nuitee
M
Marcos solo_traveller us
10
2026-05-31 via Nuitee
J
Jean-Paul extended_group nl
8
Pros:

Convenient location.
Nice breakfast.
Friendly service.

2026-05-30 via Nuitee
A
April family_with_children us
8
Rooms great nice property, kitchen staff not friendly.
Pros:

The front desk reception was super friendly and super nice. The rooms are a good size as well.

Cons:

The bathroom in the room we were in had like an orange soap scum that looks like it trickled down the wall from the bar in the tub then stained it. The worst part about the stay was probably the kitchen staff. They were rude at times and came across like they were miserable. I saw a guy take waffle batter up to the chef that was making eggs and he handed it to her to make for him. So I thought that was a good idea and when I went up and asked for the same thing he just asked for, she responded with a snotty tone and said I don’t make those up here. I replied saying oh sorry I thought you did since someone else just was here and she said it again no I don’t cook that here that’s what the waffle maker is for. So I went back made my waffle but as I was waiting for it to cook a different worker walked up next to me refilling the toppings got mad because one of the topping spoons had batter on it. You could tell she was not happy and had attitude saying out loud complaining well there goes that. It definitely made me miss our stay at the embassy suites Anaheim North, the kitchen staff was amazing and super nice. There was only one staff member here in the kitchen who was nice and polite. It was the lady who was cleaning the tables. She was amazing and very helpful. The part that makes the embassy suites great is there breakfast but this is the first one I was at that made me feel unwelcomed.

2026-05-29 via Nuitee
R
Robert solo_traveller us
8
2026-05-28 via Nuitee
C
Colley solo_traveller us
9
Pros:

Clean and comfortable

2026-05-21 via Nuitee
C
Curtis couple us
10
2026-05-18 via Nuitee
T
Trenton couple us
9
2026-05-14 via Nuitee
E
Enrico family_with_children us
8
great exprience
Pros:

the best breakfast all served fresh

2026-05-06 via Nuitee
J
James solo_traveller us
7
Pros:

Breakfast was fantastic

2026-05-06 via Nuitee
T
Tanna family_with_children us
9
Overall a nice hotel
Pros:

Breakfast was wonderful! Clean and lots of good food options

Cons:

Beds were creaky and not the most comfortable

2026-05-04 via Nuitee
J
Jennifer family_with_children us
7
Overall great!
Pros:

The property itself if nice and clean! Friendly staff that had exceptional customer service!

Cons:

The rooms were smaller than most Embassy properties and the cleaning agent used in the restrooms does not smell fresh. The property should consider a vent deodorizer like the lobby and halls have.

2026-05-04 via Nuitee
N
NLLofaro solo_traveller us
8
Pros:

Great lobby, breakfast and facilities.

Cons:

Not the usual size room we're used to in an Embassy Suites. It was small.

2026-04-30 via Nuitee
D
Danielle family_with_children us
10
2026-04-29 via Nuitee
J
Jibson family_with_children us
10
2026-04-26 via Nuitee
V
Victoria solo_traveller us
9
Great stop on a road trip
Pros:

Wonderful, clean, large suite with a great breakfast and nice evening reception. It's in an industrial area so there is not much around if you don't have a car.

Cons:

I ended up having dinner at the restaurant and there was only 1 waitress for the entire place. She did an incredible job considering. Kitchen was slow and understaffed too, but the food was good.

2026-04-25 via Nuitee
M
Marquet solo_traveller us
7
Salt Lake vibes?? Somewhat
Pros:

The brickstone had great food. Nice atmosphere.

Cons:

Room wasn't as clean as expected. My husband found some strange stuff on the floor when he dropped his phone. The shower pressure or shower head wasn't the best. It was a struggle and I couldn't change the settings on the shower head. The lights also flickered in the bathroom and bedroom it was a bit creepy. I had a gorgeous view that's the best part of the room.

2026-04-22 via Nuitee
A
Asaad couple us
10
Pros:

Everything perfect

2026-04-21 via Nuitee
D
Deeanne solo_traveller us
6
Ok place to stay.
Pros:

The woman who checked us in was amazing. I wish I could remember her name!

Cons:

The night shift person did not treat us well when we asked for bottled water. The bed was not good. Needs to be replaced.

2026-04-21 via Nuitee