Tru by Hilton Auburn

Hotels
Tru by Hilton
8.4 (397 reviews)
2411 W Pace Blvd , Auburn , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and eco-friendly
Friendly staff
Good location
Cons:
Poor room service
Insufficient cleaning
Inconsistent amenities

Categories

Cleanliness
7.4
Multiple mentions of unclean rooms and lack of proper cleaning service.
Service
8.4
Mixed reviews; while some staff were friendly, overall service quality was noted as lacking.
Location
8.9
Location was frequently mentioned as a pro in several reviews.
Room Quality
8.4
Generally good but with mentions of hard beds and issues with cleanliness.
Amenities
8.9
Amenities were satisfactory, although minor improvements were noted.
Value for Money
8.4
Comments about pricing being too high for the offered amenities.
Food and Beverage
7.9
Breakfast received complaints, although other food services were not heavily criticized.
Overall Experience
8.9
Many positive comments made about the stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:20

Property Description

Modern and Convenient Accommodations
Tru by Hilton Auburn offers contemporary rooms with a flat-screen TV and a seating area. Each room features a private bathroom and a microwave for added convenience.

Delicious American Breakfast and 24/7 Reception
Start your day right with a complimentary American breakfast served daily. The hotel's reception is always ready to assist you, ensuring a seamless stay throughout.

Nearby Attractions and Airport
Conveniently located just 5 km from Auburn University and Jordan Hare Stadium, Tru by Hilton Auburn also provides easy access to Tuskegee Airmen Museum. With Columbus Metropolitan Airport only 53 km away, your travels are made hassle-free.

Book your stay at Tru by Hilton Auburn for a modern and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 397 reviews
Cleanliness: 7.4
Service: 8.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
B
Brenda family_with_children us
8
Pros:

Room and staff were very nice

Cons:

Pool was not clean

2026-08-17 via Nuitee
T
Teresa couple us
10
2026-08-13 via Nuitee
A
Andrea couple us
10
My stay was great and I’ll be back
Pros:

Friendly staff and clean rooms

Cons:

Need more parking spaces.
The bathroom shower door has soap scum collecting around the strip at the bottom of the door

2026-08-07 via Nuitee
D
DC_Quentin Solo travel Washington DC, District of Columbia
10
Give Robin ( Front Desk) a Raise!!!
Pros:

I traveled to Tuskegee under incredibly difficult circumstances to say my last goodbyes to my sister-in-law, who is battling cancer. My journey was filled with stressful hurdles, including a severely delayed flight, a flat tire on I-85, and the realization that there are no hotels in Tuskegee. By the time I finally arrived at this hotel, I was exhausted and highly irritable.Thankfully, I was greeted warmly by Robin at the front desk. Even though the hotel computer system was completely down, she handled the situation flawlessly. Her desk was covered in Post-it notes to track guests manually, and she beautifully coordinated open rooms with her team over the radio. Seeing her maintain a bright smile while dealing with all of our crazy personalities with total composure completely shifted my perspective. I told myself that if she could stay this positive under pressure, I had no right to let my travel mishaps get the best of me.Throughout the evening, Robin remained incredibly pleasant and even helped me find a local to have my tire replaced. She is an absolute rock star, and her exceptional service completely turned my entire experience around. KUDO to Robin.

2026-08-03 via Tripadvisor
O
onlydefinedb Family
2
Never again
Pros:

Our stay was only for one night. The Bathroom was not clean. The inside of the toilet was dirty as well as the toilet seats. The shower doors had water spots. The bottom of the shower doors were red and brown. The bathroom sink had yellow gunk in it. The room was dusty. The dresser in between the beds had this red gunky stuff on them and extremely dusty. I used Lysol wipes to get some of the areas, but we won’t be staying here again

2026-07-30 via Tripadvisor
8
860suzang Business
2
Don't stay here
Pros:

Don't use this hotel. Air conditioning rattled all night. Low water pressure. Bad service. Misspelled my name and my address on invoice.breakfast not regularly stocked.

2026-07-21 via Tripadvisor
L
lawson family_with_children us
4
2026-07-07 via Nuitee
L
Latosha couple us
10
Pros:

Very nice staff, clean as always .Great location as well.

2026-07-03 via Nuitee
M
Michele family_with_children us
8
Pros:

All was fine. Need better wine selection to purchase

Cons:

Air conditioner was noisey

2026-06-29 via Nuitee
V
Valerie family_with_children us
7
It was relaxing.
Pros:

Breakfast was good and good location.

Cons:

Not having a microwave in the room .

2026-06-25 via Nuitee
C
Claudia solo_traveller us
5
Pros:

Location, we travel from Louisiana to South Carolina, this is a mid way stop for us.

Cons:

The facility needs maintenance. Pool and area around it was not clean, out side furniture badly needs up dating. No coffee at breakfast. Hall way had a mold, unclean smell. This hotel has declined over the last few years. Dog barking all night.

2026-06-19 via Nuitee
H
Harnek couple ca
5
Overall it was ok stay as bed was good & saved time on EV charging.
Pros:

Staff were helpful. Comfortable bed, Hardwood floor, value, included breakfast, EV charger on site.

Cons:

This location was extremely dirty. Looks like it is missing regular/ everyday cleaning. Bathrooms were dirty with yellow/ mouldy seals, elevator & hallways were dirty, garbage bin next to elevator was overflowing, garbage bins in breakfast were full at 7 in the morning, carpet in hallway had musty smell. Overall the place needs thorough deep cleaning.

2026-06-19 via Nuitee
L
leidy couple us
10
2026-06-11 via Nuitee
D
Danielle family_with_children us
9
2026-06-06 via Nuitee
S
Shawanna family_with_children us
10
2026-06-06 via Nuitee
R
Ramaiyah couple us
5
Pros:

Convenient location. Nearby different food options

Cons:

It wasn’t the best cleanliness in the room itself. The shower looked like it hadn’t been tidied up, there were spots in the shower, on the walls and on the ceilings.

2026-05-26 via Nuitee
J
Jessica solo_traveller us
10
Pros:

Breakfast was top tier. The hotel overall is a nice place. The shower was actually hot!

2026-05-11 via Nuitee
J
Joseph solo_traveller us
8
Pros:

The location was very accessible. Breakfast was good. Friendly staff. Parking was great.

Cons:

Room felt a little outdated. Shower was not the cleanest. Iron didn't work well. Toilet bowl fills very slow. No microwave to use in the room.

2026-05-10 via Nuitee
K
Kathy couple us
8
Great room accommodation and night desk personnel, but Breakfast needs some work.
Pros:

The location was excellent and loved the decor.

Cons:

Breakfast was a mess. Very limited items and no one to help with waffle machine and refill items in a timely manner to accommodate guest.

2026-05-10 via Nuitee
3
393ricko Friends getaway
10
Solid all around
Pros:

Friendly and helpful staff, along with space that is Clean, convenient, comfortable and quiet. Can’t beat it for an inexpensive stay.

2026-05-08 via Tripadvisor