Hakuna Matata Lodge

Hotels
•
Savanna Sunrise
2 (1 reviews)
Avenue De La Production, Gisenyi , Gisenyi , RW
254-733-280000

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Free newspapers in lobby
Smoke-free property
Airport transportation - pickup (surcharge)

Review Highlights

Pros:
Beautiful views
Calm surroundings
Friendly staff
Cons:
Overpriced
Limited amenities
Lack of cleanliness in some areas

Categories

Cleanliness
5.7
Mixed reviews on cleanliness, with some guests mentioning issues with room cleanliness.
Service
7.7
Staff were generally friendly and helpful, but some guests experienced delays and difficulties in reaching them.
Location
9.3
Highly praised location with beautiful views and calm surroundings.
Room Quality
7.7
Well-liked rooms with comfortable beds, but complaints about cleanliness and bathroom upkeep.
Amenities
7.2
Limited amenities with issues such as no wifi in some rooms and lack of basic supplies.
Value for Money
5.1
Guests felt the property was overpriced for what was offered, with complaints about the food selection and service.
Food and Beverage
7.7
Food and beverage services were limited, with some guests finding the offerings insufficient.
Overall Experience
8.3
Most guests had a positive overall experience due to the beautiful views, calm atmosphere, and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 13:23

Property Description

Experience the serene charm of Hakuna Matata Lodge, nestled just steps away from the beautiful Gisenyi Beach.

Stunning Views
Relax and unwind on our terrace and in our lush garden, where breathtaking views await to rejuvenate your spirit.

Exceptional Dining
Savor delightful meals at our on-site restaurant or enjoy the convenience of room service and sip your favorite drink at our cozy bar/lounge.

Comfort & Connectivity
Our 9 comfortable guestrooms feature private bathrooms with rainfall showerheads, complimentary toiletries, and both wired and wireless internet access to keep you connected during your stay.

With prime locations to attractions like Rwanda Tourism University College and Nyamyumba Hot Springs, this is your perfect getaway. Don’t miss out on this exquisite experience—book your stay at Hakuna Matata Lodge today!

Important information:

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

2
Based on 1 reviews
Cleanliness: 5.7
Service: 7.7
Location: 9.3
Room Quality: 7.7
Amenities: 7.2
Value for Money: 5.1
Food and Beverage: 7.7
Overall Experience: 8.3
B
Bernd
2
Total Disaster
Pros:

Total Disaster
When we arrived after a 4 hour drive, they pretended to to be aware of our booking.
There was a wedding going on and I believe that was the reason why they kicked out all "ordinary" bookings.
The staff was extremely unfriendly and rude. They said this is not their problem and kicked us out, not even thinking about apologizing or even offer to help us finding alternative accommodation....
Unfortunately, based on this experience, I can only advise everybody to avoid this place.

2018-07-03 • via Nuitee