Houw Hoek Hotel

Hotels
8.1 (1034 reviews)
Off N2 Between Grabouw & Botriver , Botrivier , za

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent food quality
Poor breakfast service

Categories

Cleanliness
7.56
Breakfast area was not well maintained, with dirty tables and waiting times for staff.
Service
8.53
Reception staff were professional and friendly, always willing to assist.
Location
9.07
The location is awesome, with beautiful Overberg views.
Room Quality
8.02
Rooms were newly refurbished, spacious, and comfortable with beautiful views.
Amenities
8.55
Excellent facilities for both kids and adults with plenty of activities.
Value for Money
7.51
Food quality was inconsistent; value could improve based on dining experience.
Food and Beverage
7.06
Food and service were average; breakfast service was disappointing with long waits.
Overall Experience
8.53
Despite a few service hiccups, a wonderful stay overall with great atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:53

Property Description

Mountain Retreat Oasis

Scenic Views and Culinary Delights
Experience the tranquility of mountain vistas while indulging in delicious meals at our main restaurant. Enjoy the stunning views from the terrace as you savor breakfast, à la carte lunches, and dinners prepared by our skilled chefs.

Relaxation and Recreation
Unwind and rejuvenate in our two outdoor pools or pamper yourself at our new wellness spa. From massages to facials, our spa offers a range of treatments to help you relax. Additionally, take advantage of our sauna, Rasul, and heated indoor pool for the ultimate relaxation experience.

Escape to Houw Hoek Hotel for a perfect blend of nature, luxury, and relaxation. Book now for an unforgettable mountain retreat experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1034 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.53
C
Christo extended_group za
9
2026-08-08 via Nuitee
M
Munzhedzi solo_traveller za
9
2026-08-05 via Nuitee
M
Munzhedzi solo_traveller za
10
2026-08-05 via Nuitee
B
Brenda extended_group gb
10
Lovely stay. Stayed in the new extension- massive room. Beautiful carpet. Clean and classy. Good view of the mountains.
Pros:

Spotless. Good location. Beautiful surroundings

Cons:

N/a

2026-08-02 via Nuitee
K
Karen solo_traveller za
3
Pros:

We are regular visitors. Was one of our favourite spots but it has gone down so much since we were last there. No management. Service terrible.

Cons:

Dirty room. Dirty towels. Dirty dining room. Had to ask three different people to light the fire in the dining room. Very disappointed

2026-07-25 via Nuitee
C
Candice solo_traveller za
8
Comfortable & Value for money
Pros:

The facilities especially the padel court is awesome.

Cons:

There was some water damage on the wall of the room we stayed in.

2026-07-25 via Nuitee
N
Nyauma solo_traveller za
7
It was a good stay; would visit again
Pros:

Good location; good food and catering staff especially Victoria or Veronica;

Cons:

should work on room cleanliness eg stock up on shower gels etc not only on day one especially if you give the tiny bottle; also for a week stay I expected the sheets changed atleast;

2026-07-25 via Nuitee
F
Farzana family_with_children za
7
2026-07-23 via Nuitee
B
bosman solo_traveller za
10
2026-07-18 via Nuitee
A
Andrew family_with_children za
6
2026-07-16 via Nuitee
B
Brett solo_traveller de
4
Cons:

Management knowingly put us in a room which was undergoing construction eg. Lifting of tiles right in front of room door.
After complaining, we were moved to a new room.

2026-07-16 via Nuitee
R
Roy family_with_children za
7
Comfortable
Pros:

Facilities for everyone
Great sauna and Zipline

Cons:

Could be more
Modern and high tech.
Food is average

2026-07-15 via Nuitee
B
Byron solo_traveller za
8
2026-07-14 via Nuitee
R
Ryan family_with_children za
8
Pros:

The breakfast was great. Location is perfect. Loved the fact that the on-site shop was open till 9pm. Very convenient and also had friendly and helpful staff members. The service at dinner and breakfast was great.

2026-07-13 via Nuitee
S
Sisanda solo_traveller za
8
2026-07-13 via Nuitee
N
Nuraan family_with_children za
7
Would book again to try in the summer time.
Pros:

Location and spacious rooms

2026-07-13 via Nuitee
J
Jacquelene solo_traveller za
10
2026-07-07 via Nuitee
J
Julia solo_traveller za
4
A disappointing stay😔
Pros:

The buffet breakfast was great.
Lovely walk-in shower.

Cons:

For a deluxe bedroom there was no airconditioning, claimed the underfloor heating replaced it. The underfloor heating was only by the bed!! Not even an electric blanket for a cold winter night/morning!

Bathroom was designed for disabled person. We are not!. Shower seat was in bad shape - paint chipped badly.

Poor housekeeping - towels were not replaced. Had to ask!
Curtain drop on one end was off the rail - had to ask 3 times before it was repaired! Water was not replaced in fridge.

Shower gel was not replaced in shower. Had to phone reception for some.

2026-07-03 via Nuitee
E
Elsie solo_traveller za
6
2026-07-01 via Nuitee
A
Andre family_with_children za
6
We have stayed at Houwhoek before and had great experience. This round around was less so.
Pros:

Nice walk you can do around the park and the fire place in room was a highlight.

Cons:

The food service was not great. The tables were not cleared and prepped for new people and you ended up sitting at a half prepped table. There were big groups for conferences and had the feeling they were not managing with the volume.

2026-06-29 via Nuitee