Hotel Arsa Santhi Nusa Penida

Hotels
9.4 (1066 reviews)
Jalan Raya Toya Pakeh - Ped , Nusa Penida , id

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool
Cons:
Cleanliness issues
Noise from construction
Poor restaurant service

Categories

Cleanliness
8.24
Multiple reviews indicate issues with cleanliness in rooms and bathrooms.
Service
10
Overall positive sentiment around staff responsiveness and friendliness.
Location
10
Close to the port and within walking distance to essential spots.
Room Quality
9.24
Mixed reviews on room quality; some complaints regarding bed configurations.
Amenities
9.24
Positive feedback on pool and garden but some amenities need updating.
Value for Money
9.74
Generally perceived as decent value, though some complaints suggest better options available.
Food and Beverage
8.74
Negative feedback on the restaurant experience; issues were reported with speed of service.
Overall Experience
10
A good experience overall despite some construction noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:43

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Free Shuttle Service

Delicious Dining Options and Free WiFi

Experience the ultimate comfort at Hotel Arsa Santhi Nusa Penida with its luxurious accommodation and breathtaking views. Take a refreshing dip in the outdoor swimming pool or explore the area with the convenient free shuttle service. Indulge in mouthwatering American and Asian dishes at the restaurant, followed by a relaxing cocktail at the bar. Stay connected with free WiFi throughout the property and start your day right with an à la carte or Asian breakfast. With Nusapenida White Sand Beach and other beautiful attractions just a stone's throw away, your perfect island getaway awaits at Hotel Arsa Santhi Nusa Penida.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 12 years old stay for Rp 150,000 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for Rp 150,000 per person per night when using an available extra bed.
    People 12 years old and over stay for Rp 250,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1066 reviews
Cleanliness: 8.24
Service: 10
Location: 10
Room Quality: 9.24
Amenities: 9.24
Value for Money: 9.74
Food and Beverage: 8.74
Overall Experience: 10
A
Annabelle solo_traveller us
2
Dirty and broken
Cons:

Room was gross and many of the standard features were broken

2026-06-13 via Nuitee
K
Kaitlin extended_group ca
10
Very good location, friendly staff and very clean rooms
Pros:

Location, friendly staff, clean rooms

Cons:

Nothing

2026-06-13 via Nuitee
D
Do couple fr
10
Cadre magnifique
Pros:

Le jardin est magnifique. Très soigné
La chambre est spacieuse, propre, avec une jolie terasse.
Le personnel est adorable et aux petits soins.
Le petit déjeuner est excellent

Cons:

RAS

2026-06-12 via Nuitee
A
Anna couple ua
9
Great choice for the short stay!
Pros:

It is a great hotel for your stay in Nusa Penida, the room is good enough, the outdoor pool is available for everyone to use. The hotel helped us to find a driver for the island trip at a fair price as well as arranged a snorkeling trip for us! The staff is amazing, especially Santi! She helped us a lot during our stay.

Cons:

The water in the shower was very hard to manage: it was sometimes cold, sometimes hot, sometimes it would switch by itself.
The breakfast had a lot of choices, but what we tried was not super tasty, just okay.
It was very hot and humid in the room even with the AC on.

2026-06-09 via Nuitee
S
Snehil extended_group in
8
Very nice stay for short trip
Pros:

The location from harbour was perfect. There were very nice cafes and restaurants at a walking distance. The rooms were clean. The stay overall was very good.

Cons:

Nothing

2026-06-04 via Nuitee
C
Charlotte couple au
10
Pros:

Clean and nice staff, pool is nicer than the pictures and the view from our 2nd level floor was a nice surprise too. Massive bed which was really nice to have a solid sleep. Comfortable!
Thankyou

2026-06-03 via Nuitee
G
Gaëlle couple fr
10
Pros:

Tout

Cons:

Rien

2026-06-01 via Nuitee
P
Paula couple es
9
good quality-price
Pros:

room was great, super comfy beds and pillows, AC works fine and you have a lot of choices for breakfast. Good thing that they take card payments and you re like 5min away from the harbour

Cons:

shower randomly changed from cold to hot water constantly

2026-06-01 via Nuitee
K
Konrad couple pl
10
2026-06-01 via Nuitee
D
Deborah solo_traveller bh
8
Great place
Pros:

Staff were amazing, especially Santhi. Rooms were clean, pool was nice, great coffee shop 2 doors down. ATM and shops close by as well as bars and restaurants. Beach was a short walk away.

Cons:

Only thing.. could have been more storage (hanging space or shelves etc)

2026-05-27 via Nuitee
M
MoNabeel solo_traveller in
9
Great stay
Pros:

Perfect location, spacious rooms, chill AC, good bathroom and swimming pool

Cons:

Small breakfast

2026-05-27 via Nuitee
Z
zihang couple cn
1
很差、非常不开心。
Cons:

1,六点到达码头,明明有免费接驳车服务,平台发信息没有人回,打了三四次电话也没有人接。自己拖着轮子损坏的拉杆箱走了500米过来。

2,晚上找前台要驱蚊的装置,前台说没有,一晚上被咬了好几个包。

3,空调很老旧,温度不低,同时声音也非常大。

4,本计划要续住,由于房间都订满了,就在旁边找了一家,想让接驳车把我们送过去,结果前台说没有司机,让我们自己走过去。
东南亚走过很多国家,没见过谁服务做到这么的差。

2026-05-26 via Nuitee
P
pilar solo_traveller es
8
Pros:

Cama gigante

Cons:

La temperatura de ducha no se puede regular, sale fria y al rato muy caliente.

2026-05-25 via Nuitee
Клинов213 solo_traveller ru
10
Pros:

Просторные и очень чистые номера. Неплохие завтраки.

2026-05-23 via Nuitee
M
Marcus Vinicius solo_traveller br
10
2026-05-19 via Nuitee
R
Ramsamooj solo_traveller za
10
Absolutely beautiful and conveniently located
Pros:

Extremely close to harbour. Such helpful and friendly staff. Wonderful rooms

2026-05-18 via Nuitee
A
Alberto couple us
10
The best of Penida hospitality
Pros:

Santi 👩🏻was an unforgettable marvelous experience during our stay in Penida. The tour to Temple Giri Putri and Diamond & Atuh beaches was amazing 🤩

2026-05-17 via Nuitee
M
Michael couple de
6
Pragmatisch
Pros:

Preis-Leistung steht im Verhältnis. Der Pool ist echt schön für eine kurze Abkühlung. Das Personal ist sehr nett. Roller ausleihen und Touren können direkt über das Hotel gebucht werden. Poolhandtücher waren kostenlos verfügbar. Es gab auch einen Kühlschrank und einen Safe. Ein guter Deal, wenn man sich nicht viel im Hotel aufhalten will.

Cons:

Das Bett ist hart. Der Duschvorhang und die Handtücher waren dreckig. Es ist sehr hellhörig. Ohrenstöpsel sind empfehlenswert. Die Tür geht nicht vollständig zu, sodass alle Insekten hereinkommen können.

2026-05-16 via Nuitee
C
CHUN YANG couple tw
10
2026-05-16 via Nuitee
Y
YU JUN couple my
9
2026-05-14 via Nuitee