Staybridge Suites Florence - Civic Center by IHG

Hotels
•
IHG
9.5 (144 reviews)
150 Westpark Drive, Florence, South Carolina, 29501 , Florence , US
1-843-5195200

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Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Conference space
Free breakfast
Safe-deposit box at front desk
Express check-out
Smoke-free property
Grocery/convenience store
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Clean rooms / spotless
Friendly, helpful and attentive staff
Excellent complimentary breakfast (and dinner)
Comfortable beds for many guests
Quiet, well-kept property
Good value / affordable
Pet-friendly / convenient for pets
Strong check-in hospitality
Cons:
Pool was closed (not available)
Some guests reported beds were too hard
At least one report of poor/worse shower experience

Categories

Cleanliness
9.7
Multiple reviews repeatedly mention rooms as very clean, spotless and well-kept; cleanliness is a strong positive throughout.
Service
9.6
Numerous comments praise staff as very friendly, helpful and attentive (several call out exceptional check-in service), making service a standout feature.
Location
9.6
Guests note a safe, quiet location and convenience (including pet convenience); location is favorably mentioned though less frequently than service/cleanliness.
Room Quality
9
Rooms are generally praised for comfort (many mention very comfortable beds), but a few guests reported a too-hard bed and issues with the shower, pulling the score slightly down.
Amenities
9.1
Complimentary dinner and a strong breakfast buffet are highlighted positively; however at least one guest noted the pool was not open, a minor amenity drawback.
Value for Money
9.7
Several guests explicitly call the property affordable, comfortable and recommendable; price-to-quality is consistently viewed as very good.
Food and Beverage
9.9
Breakfast and buffet repeatedly receive high praise (better than typical buffet; specific mentions of great bacon and attentive buffet staff), making F&B a strong positive.
Overall Experience
9.4
The aggregate guest sentiment is highly positive with many 'perfect' and '10/10' stays and repeat guests, though isolated issues (pool closed, occasional hard bed/shower complaints) slightly temper perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Fantastic Amenities
Enjoy a range of amenities including an outdoor pool, fitness center, complimentary Wi-Fi, picnic area, and barbecue grills.

Delicious Dining Options
Dine at the hotel's restaurant or grab a snack at the snack bar/deli. Don't miss the complimentary reception and daily continental breakfast.

Convenient Features
With a 24-hour business center, express check-out, and dry cleaning services, the hotel ensures a hassle-free stay. Additionally, plan your events with ease using the conference space and meeting rooms.

To experience these fantastic amenities and more, book your stay at Staybridge Suites Florence - Civic Center now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.5
Based on 144 reviews
Cleanliness: 9.7
Service: 9.6
Location: 9.6
Room Quality: 9
Amenities: 9.1
Value for Money: 9.7
Food and Beverage: 9.9
Overall Experience: 9.4
M
Maxie • partner
10
Pros:

The room was clean and the staff was very kind

2025-10-02 • via Nuitee
W
William
10
Pros:

Everything was very clean, staff was very helpful, and the breakfast was amazing.

2025-10-02 • via Nuitee
E
Eugene
8
Pros:

No pets

2025-09-26 • via Nuitee
M
Mike
10
Pros:

Great bacon

2025-09-11 • via Nuitee
J
John
10
Pros:

Right from the door ,Marcu is the check in King , makes you guys shine, the building and operation is flawless great job!!

2025-09-01 • via Nuitee
S
Samuel
10
Pros:

Perfect

2025-09-01 • via Nuitee
K
Kiasia • family
10
Pros:

Staff is very friendly and helpful , breakfast is great , and property is clean !

2025-08-22 • via Nuitee
S
Shail • family
6
Pros:

Not a bad place to stay

2025-08-21 • via Nuitee
D
Daniel • family_with_children
10
Pros:

This is a well kept property. Rooms are clean and the staff is very pleasant and helpful. Breakfast was fantastic and was several steps above the typical buffet. Staff at the buffet was helpful and very attentive to ensuring the quality of the food and restaurant. Will definately stay again.

2025-08-20 • via Nuitee
J
James
10
Pros:

Great staff. Big rooms. Lots of facilities and good buffet breakfast.

2025-08-19 • via Nuitee
D
Daniel • family
10
Pros:

Affordable and Comfortable. Would highly recommend.

2025-08-16 • via Nuitee
M
Mary
10
A Gem in Florence!
Pros:

Nice quiet & clean room! Great breakfast.

2025-07-27 • via Nuitee
A
ali
10
Pros:

good

2025-07-18 • via Nuitee
A
amy
10
Pros:

Enjoyed the stay

2025-07-07 • via Nuitee
S
Shannon • partner
10
Pros:

We stayed here because we were just passing through for the night. Overall, great experience. I would definitely book here again. The staff was super friendly, and the room was very clean. Probably the comfiest bed I've slept on with the best pillows.

2025-07-04 • via Nuitee
M
Michelle • friends
10
Pros:

Pool was not open

2025-06-30 • via Nuitee
A
alton
10
Pros:

Our stay was outstanding, excellent staff and service.

2025-06-25 • via Nuitee
J
Jasmine
10
Pros:

This was on of my best stays 10 /10

2025-06-24 • via Nuitee
K
Katie • family
10
Pros:

Very comfortable beds. The hotel was completely booked regardless of this the hotel was extremely peaceful.

2025-06-22 • via Nuitee
L
Luiz
10
Pros:

Very good

2025-06-21 • via Nuitee