d'primahotel Kualanamu Medan

Hotels
Independent
8.6 (50 reviews)
Jl. Arteri Kualanamu, Tumpatan Nibung, Batang kuis, Medan, Sumatera Utara, 20552 , Medan , ID

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Free airport transportation
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Good location
Welcoming staff
Enjoyable amenities
Cons:
Cleanliness needs improvement

Categories

Cleanliness
8.04
Standard quality for this hotel tier.
Service
9.01
Personnel accueillant.
Location
9.05
Hotel de proche de l’aéroport.
Room Quality
8.5
Standard quality for this hotel tier.
Amenities
8.53
Bain de piscine fut agréable.
Value for Money
8.49
Standard quality for this hotel tier.
Food and Beverage
8.54
Standard quality for this hotel tier.
Overall Experience
8.61
Satisfactory stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:07

Property Description

Experience unparalleled comfort and convenience at d'primahotel Kualanamu Medan, your perfect getaway.

Recreation Opportunities
Take a refreshing dip in our outdoor pool or unwind with drinks at our bar/lounge. The hotel offers plenty of leisure options, ensuring you leave feeling rejuvenated.

Dining Delight
Savor delectable local cuisine at our on-site restaurant or enjoy a casual coffee break at our café. With 24-hour room service available, dining is always a treat!

Business Ready
Traveling for work? Utilize our fully-equipped business center featuring five meeting rooms and complimentary wireless internet access to stay on top of your game.

Whether for business or leisure, d'primahotel Kualanamu Medan is waiting for you to book your stay today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 50 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
S
SHOMA
10
Pros:

good

2025-08-15 via Nuitee
N
naomi family_with_children
10
Pros:

Hotel de proche de l’aéroport, personnel accueillant, le bain de puscine fut agréable après le vol...

2025-07-22 via Nuitee
R
Richard
6
Pros:

Great location for the airport and the free airport transfer was super efficient!

Room was very basic and only two small bottles of water provided (when I asked for extra, they refused.) I also noticed the bath towels were old and had stains on them.

2025-07-12 via Nuitee
T
Timbul family
10
Pros:

Nuce and clean

2025-06-27 via Nuitee
T
Tanja partner
10
Pros:

Sehr schönes Hotel in unmittelbarer Nähe zum Flughafen

2025-06-10 via Nuitee
C
Colin family
8
Pros:

Excellent accommodation option close to airport. Free shuttle service. Very clean with affordable dining available. Highly recommended

2025-04-23 via Nuitee
B
Birgitte
10
Dejligt hotel
Pros:

Dejligt hotel, hvor vi fik rent og stort familieværelse. Lækker pool der er åben til kl. 21 om aftenen. Gratis lufthavnstransport hver 2. time og mulighed for at arrangere privat transport for få penge. Generelt dejligt hotel.

2025-04-16 via Nuitee
T
Tyler
10
Pros:

Great property near area Teguh at the front desk was very helpful!

2025-03-25 via Nuitee
A
Alex
8
Pros:

Overall good . Free Shuttle Bus to and from airport

2025-03-13 via Nuitee
J
John partner
10
Pros:

The staff were amazing and i felt comfortable

2025-03-07 via Nuitee
N
Neil partner
10
Pros:

Very modern clean and priced well

2025-02-23 via Nuitee
T
Timbul family
10
Pros:

Queit and safe place also clean

2024-10-12 via Nuitee
T
Timbul
10
Pros:

Queit and clean and safe

2024-10-12 via Nuitee
T
Timbul family
10
Pros:

Queit place and clean hotel

2024-10-12 via Nuitee
A
Anne
10
Pros:

Excellent large clean quiet room. Breakfast was fantastic

2024-09-15 via Nuitee
O
Oliver
4
Restaurant skal lukkes ned
Pros:

Vi ankom sent og bestilte mad fra deres restaurant som endte i at vi begge fik madforgiftning, så for alt i verden hold jer væk fra restauranten

2024-08-01 via Nuitee
A
Anna
10
D'Prima Hotel- great for Medan airport
Pros:

Great hotel 5 minutes from the airport.
Excellent stay. Clean and lovely rooms.
Nice restaurant.
Free shuttle to the airport although it only runs every couple of hours. You can pay a small fee

2024-07-01 via Nuitee
R
Robby family
10
Pros:

Sehr freundliche und hilfsbereite Personal

2024-06-17 via Nuitee
G
Grant
10
Clean Rooms and Amazing Staff
Pros:

My family and I have stayed at the D’prima Hotel 5 times and we keep coming back for the fantastic staff. The hotel is conveniently located near the airport and the rooms are perfect for big families like ours. What really sets this hotel apart is the amazing staff. Every single person, from the shuttle driver to the bellhop and restaurant servers to the front desk, is incredibly kind and helpful. They always go out of their way to make our stay comfortable. We've had some stressful trips with six kids and a lot of luggage, but the staff made it all so easy for us. If you're in Medan and need a place near the airport, I highly recommend staying here. The rooms are simple and clean, and the staff is simply amazing.

2024-06-09 via Nuitee
J
Joseph
10
Pros:

Great place

2023-11-24 via Nuitee