Hotel Posada Guadalupe

Hotels
8.5 (406 reviews)
Avenida Reforma, 301 A Colonia Centro , Puebla , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness noted
Cons:
Noise from outside
Cleanliness issues
Small bathrooms

Categories

Cleanliness
7.64
Several mentions of cleanliness with criticism related to hair found in the shower and bed.
Service
9.11
Consistently praised for attentive staff, though there was one incidence of unsatisfactory service from a staff member.
Location
9.15
Highly praised for its central location near the Zócalo, although some complaints about noise.
Room Quality
8.1
Generally positive, with comments on spaciousness, but a few mentions of issues like small bathrooms and noise.
Amenities
8.13
Some amenities noted as functional, but some complaints about limited services.
Value for Money
8.59
Good value noted, but concerns regarding the pricing and booking process raised.
Food and Beverage
8.64
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
8.61
Overall satisfaction with some mentioned issues that did not significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:08

Property Description

Unwind in Comfort and Style

Modern Amenities: Enjoy free Wi-Fi, flat-screen satellite TV, and a private balcony in every room overlooking Puebla's historic center.

Colonial Charm: Stay in a picturesque colonial-style building with a central courtyard and cozy lounge area for relaxation.

Convenient Services: Benefit from a 24-hour reception for currency exchange and luggage storage, along with free public parking on-site.

Experience the allure of Puebla at Hotel Posada Guadalupe. Book now to secure your stay in this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

8.5
Based on 406 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
G
Gabriela Z • solo_traveller • mx
9
Pros:

I like the location,but the nveovise is to much,and the pillows are veey hard!you need soft onesg

Cons:

Pillows,and beds are not comfortable

2026-03-07 • via Nuitee
T
Torres • family_with_children • mx
10
Pros:

Todo muy bien

2026-03-07 • via Nuitee
Y
Yessica • family_with_children • mx
10
2026-03-06 • via Nuitee
M
Montiel • solo_traveller • mx
9
Pros:

Muy acogedor el lugar!!!

Cons:

El estacionamiento es en otra ubicación :(

2026-03-04 • via Nuitee
E
edgar • family_with_children • mx
9
2026-03-02 • via Nuitee
G
Giovanni • family_with_children • mx
7
No muy buena estancia
Pros:

Ubicación

Cons:

El agua estaba demasiado clorada no se podía lavar los dientes y la recepcionista que atiende en las horas de la tarde da muy mala atención no es nada cordial cuando uno le habla y en experiencia personal me cayo cuando le estaba comentando como se hizo el pago de la reservación y cuando se abia hecho

2026-03-02 • via Nuitee
R
Rosario • family_with_children • mx
10
Pros:

Ubicación

Cons:

Nada

2026-03-01 • via Nuitee
R
Rosario • family_with_children • mx
10
Pros:

Ubicación

Cons:

Nada

2026-03-01 • via Nuitee
A
Aracely Jimenez Mazariego • family_with_children • mx
10
Pros:

El personal

Cons:

Todos fueron amables y la habitación es muy limpia

2026-02-28 • via Nuitee
R
Revolledo • couple • mx
9
Pros:

Muy cómodo,la habitación tenía balcón,el personal muy amable

Cons:

En esta ocasión no tengo queja alguna

2026-02-28 • via Nuitee
T
Torres • family_with_children • mx
10
Pros:

Muy tranquilo

2026-02-28 • via Nuitee
J
Jessica • couple • mx
9
Pros:

Excelente ubicación

Cons:

El tamaño de la habitación es muy pequeño pero por el precio se compensa

2026-02-27 • via Nuitee
C
Cesar Samuel • couple • mx
10
Pros:

La ubicación y la comodidad

Cons:

Solo hace falta agua caliente en la regadera

2026-02-27 • via Nuitee
S
socorro • couple • mx
9
Pros:

Su ubicación, la amabilidad del personal

Cons:

Ausencia de botellas de agua

2026-02-26 • via Nuitee
J
Julian • couple • mx
10
Bueno
Pros:

Buena ubicación

2026-02-26 • via Nuitee
D
David • family_with_children • mx
8
Pros:

La ubicación

Cons:

No están muy ventilados los baños y guarda olor a drenaje

2026-02-24 • via Nuitee
M
María Elizabeth • family_with_children • mx
10
Estancia agradable
Pros:

La cercanía al zocalo y todo muy accesible el personal muy amable

Cons:

La señal de tv borrosa pocos canales para ver

2026-02-23 • via Nuitee
N
Noemí M. García • family_with_children • mx
10
Pros:

El personal super amable.

Cons:

La dureza de las almohadas.

2026-02-22 • via Nuitee
R
Ramon • family_with_children • mx
9
Pros:

Ubicación

Cons:

Todo bien en lo personal

2026-02-22 • via Nuitee
L
Liliana • couple • mx
9
Un hotel sencillo, pero con una excelente ubicación y muy limpio.
Pros:

La ubicación

Cons:

Todo bien

2026-02-22 • via Nuitee