Sapa Mountain Queen House

Hotels
Independent
9.8 (1678 reviews)
018 Xuân Ho, Sa Pa, Lao Cai , Sa Pa , VN

Facilities

Express check-out
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good value
Cons:
Breakfast could be improved
Tight toilet space in one room

Categories

Cleanliness
9.88
Rooms are clean, as mentioned in several reviews.
Service
10
Staff are friendly, helpful, and provide outstanding service.
Location
10
Conveniently located near town center, though reached by a slight hike.
Room Quality
9.88
Rooms are spacious and comfy, with some upgrades mentioned.
Amenities
9.88
Overall amenities are good, though breakfast quality could improve.
Value for Money
9.88
Many reviews highlight great value, with good service for the price.
Food and Beverage
8.88
Breakfast was praised, but some items need improvement.
Overall Experience
10
Most guests had a great stay with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:40

Property Description

Luxurious Amenities
Indulge in onsite massages and rent bicycles for leisure. Enjoy concierge services, complimentary Wi-Fi, and barbecue grills.

Delicious Dining Options
Savor meals at the hotel's restaurant or opt for room service. Relax with a drink at the bar/lounge for a perfect evening.

Convenient Facilities
Benefit from a business center, express check-in/out, and free valet parking. Grab an area shuttle or train station pick-up for easy exploration.

Book your stay at Sapa Mountain Queen House for a memorable retreat amidst Sa Pa's beauty.

Important information:

Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

Location

Guest Reviews

9.8
Based on 1678 reviews
Cleanliness: 9.88
Service: 10
Location: 10
Room Quality: 9.88
Amenities: 9.88
Value for Money: 9.88
Food and Beverage: 8.88
Overall Experience: 10
M
Mogatas family_with_children ph
9
Excellent
Pros:

Location walking distance from Sun Plaza, food is great, can see the lake view from hotel.

2026-05-08 via Nuitee
A
Aishath11 solo_traveller mv
10
Pros:

Everything!

2026-05-08 via Nuitee
G
Gascon couple ae
10
Excellent
Pros:

Cleanliness

Cons:

None

2026-05-06 via Nuitee
D
Debbie Slaton solo_traveller us
10
Pros:

Location, place was spacious, clean and all the staff are very nice

2026-05-06 via Nuitee
E
Elisabeth solo_traveller ch
10
Pros:

Sehr tolles Hotel ,ca 5 min zu Fuss vom See entfernt, 10 min bis zur Standseilbahn die zur Talstation des Fansipan Seilbahn führt.Wir konnten kostenlos früher einchecken und auch später auschecken,und bekamen ein kostenloses Upgrad Zimmer mit See und Bergsicht.Mr.Kim und sein Team sind sehr aufmerksam und kümmern sich um jedes Anliegen ihrer Gäste.Wir konnten bei ihm die Seilbahntickets vorab buchen.Leider konnten wir aus gesundheitlichen Gründen keine dieser tollen Angebotenen Trekkingtouren buchen.Das Frühstück im Hotel ist sehr gut,auf Wunsch kann man frisch zubereitete Omeletts ,Spiegeleier,Rührei,Pancakes ,Frenchtoast etc haben.

Cons:

Wir wären gerne eine Nacht länger geblieben ,weil es so schön war

2026-05-06 via Nuitee
M
Martin couple au
10
Fantastic stay, Mr Kim and his team were fantastic and looked after us exceptionally. Linh was very welcoming and ready
Pros:

Location was great, close enough to be near the centre but not close enough to be noisy

Cons:

Nothing the location room and staff were great

2026-05-05 via Nuitee
M
MARIKO couple jp
10
静かなサパステイ
Pros:

・スタッフの皆さん
特にフロントのキムさんとのコミュニケーションがとてもスムーズでした。WhatsAppでいつでも相談に乗ってくれます。返信がいつも早くて有り難かったです。

・プライベートツアー
いくつかツアーコースの用意があり、半日コースのトレッキングツアーを申し込みました。
現地ガイドの方と、お話ししながら歩けたことが良い思い出になりました。また、ぬかるみが多く歩くのが難しいエリアもあったため、自分たちのペースで歩けたことも良かったです。

・ロケーション
大通りから路地に入ったところで静かな場所でした。中心地から離れているとはいえ、サパ教会までは徒歩10分もかからないので、便利なロケーションだと思います。

Cons:

特になし

2026-05-05 via Nuitee
D
Delphine couple be
10
Confortable et accueillant
Pros:

La gentillesse et la serviabilité du personnel, ils feront tout pour vous mettre à l’aise. Toujours avec le sourire.
Belles chambre et salle de bain, propres et modernes.
Petit déjeuner bien copieux et varié. Vous avez un buffet et la possibilité de commander gratuitement des plats préparés supplémentaires sur base d’un menu.
L’hôtel se trouve à 5min du centre mais est dans une rue calme, notamment la nuit ce qui est un gros bonus.

Mention spéciale au tenant de l’hôtel qui nous a laissé nos chambres gratuitement une journée supplémentaire car il savait que notre bus de nuit était à 23h.

Cons:

Rien

2026-05-03 via Nuitee
P
Philippe solo_traveller fr
10
Parfait pour un séjour à Sapa
Pros:

C’est un hôtel- homestay qui est situé dans une petite rue calme mais proche de toutes commodités. Le personnel de l’accueil et du service est parfait et les petits déjeuners sont très bons avec beaucoup de choix.

2026-05-03 via Nuitee
C
Charles extended_group au
9
Pros:

Excellent location, staff were so kind and helpful

2026-05-03 via Nuitee
W
Wan Yee extended_group sg
10
Beautiful hotel. The rooms are spacious, clean, and very warm. Mr Kim went above and beyond and gave us warm towels and
2026-05-03 via Nuitee
C
Christina couple us
10
Beautiful stay, excellent staff and hospitality. Would come back again!
Pros:

The location was perfect. Walking distance <15 min to most things we had in Sapa. The staff were superb— they helped give some advice and even offered to let us stay in our room to 10pm on check out day when they found out that we weren’t leaving town until 10pm. Breakfast was excellent too — they had a decent buffet and then also things made to order, from omelette to pancake to pho.

Cons:

The fridge in our room was broken but they let us use the one in the dining area we were right next to, and they’re working on it! The WiFi in my room was spotty though it was OK for my husband. (Room 202)

2026-05-02 via Nuitee
W
William solo_traveller us
10
Good breakfast and easy location. Clean rooms. Good value.
Pros:

Good location and very helpful staff.

Cons:

No complaints

2026-05-01 via Nuitee
A
Andrea couple us
10
Exactly what we needed - perfect for a 2-night stay.
Pros:

Our time at Sapa Queen Mountain House was truly wonderful. Mr Kim and his staff were so kind and helpful with everything, especially in arranging a guided trek through the Black Hmong and Red Dzao villages. They had a good breakfast setup and fast laundry service. The location was also really nice because it was a 10-15 minute walk to restaurants, but tucked away enough that it wasn't super loud at night. The room was comfortable, a decent size, and had an amazing view of the lake!

2026-05-01 via Nuitee
N
Napoleon couple us
8
Pros:

Good Breakfast. Wonderful Staff.

2026-04-30 via Nuitee
N
Nardene couple au
10
Loved this property, location and service. It made our stay in Sapa amazing. Highly recommend.
Pros:

Very comfortable, clean rooms, breakfast is excellent and the service was fantastic. Mr Kim went out of his way to look after us. The location is perfect with beautiful views.

2026-04-28 via Nuitee
A
Annabelle solo_traveller au
9
I thoroughly enjoyed my stay here. As soon as I arrived I was welcomed by the kind staff. They were very welcoming. Grea
Pros:

The property was in the perfect location. Very central and able to walk everywhere.

2026-04-28 via Nuitee
H
Hasan solo_traveller ae
10
كانت من اجمل الاقامة بصراحة
Pros:

النظافة ، الخدمات ، التسهيلات ، الموقع
حبيت اشكر جميع موظفي الاستقبال و علي راسهم Mr. Keem رااائع جدا .

Cons:

لا يوجد شئ يذكر

2026-04-28 via Nuitee
A
Anh Duy extended_group vn
10
Hoàn hảo-Relax Tuyệt vời
Pros:

Anh Chủ và nhân viên rất dễ thương, niềm nở, nhiệt tình, phòng ấm cúng tiện nghi, view đẹp hữu tình. Buffet sáng rất ngon và chu đáo.
Một trải nghiệm tại nơi đây tuyệt vời… Nhất định mình sẽ ghé lại và giới thiệu nhiều bạn bè đến lưu trú ở đây…

2026-04-28 via Nuitee
M
Matt solo_traveller nz
8
2026-04-27 via Nuitee