Hotel Resol Kyoto Kawaramachi Sanjo

Hotels
8.8 (6292 reviews)
Chuo-ku Kawaramachi Sanjo Sagaru Daikokucho 59-1 , Kyoto , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Comfortable rooms
Cons:
Noisy environment
Small room size
Unavailable amenities
Subpar breakfast

Categories

Cleanliness
8.65
Several reviews highlighted cleanliness positively, though some complaints about room quality affect this rating.
Service
9.62
Reviewers commended the friendly and helpful staff throughout their stays.
Location
10
Guests praised the hotel's prime location for shopping and public transport access.
Room Quality
8.11
Some reviews mentioned small room sizes and issues with room modernity.
Amenities
7.64
Complaints regarding unavailable amenities like the pool and dining options.
Value for Money
8.6
Guests generally felt the stay provided adequate value despite some amenities being unavailable.
Food and Beverage
8.15
Breakfast was noted as subpar, though there were alternatives nearby.
Overall Experience
9.65
Most guests expressed overall satisfaction with their stays despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:52

Property Description

Central Location in Kyoto
Hotel Resol Kyoto Kawaramachi Sanjo is perfectly located in the heart of Kyoto, offering easy access to popular attractions and transportation hubs.

Comfortable and Convenient Amenities
Enjoy air-conditioned rooms with modern amenities such as free WiFi, a restaurant, and a shared lounge. The 24-hour front desk and luggage storage add convenience to your stay.

Nearby Attractions
Explore nearby attractions like Samurai Kembu Kyoto, Kyoto International Manga Museum, and Shoren-in Temple, all just a stone's throw away from the hotel.

Book your stay at Hotel Resol Kyoto Kawaramachi Sanjo for a memorable and convenient experience in Kyoto.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 6292 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 8.11
Amenities: 7.64
Value for Money: 8.6
Food and Beverage: 8.15
Overall Experience: 9.65
A
Agoldie14 solo_traveller gb
4
More bad than good.
Pros:

Facilities were good, free coffee and water in the lounge, laundry facilities and restaurant in the basement. Rooms were clean, standard space and aesthetically pleasing

Cons:

Rooms were dull/dark. Overhead lighting was poor and impractical. Poor breakfast selection - looked more like a dinner buffet serving potato dishes, stew, lasagne, scrambled eggs, salad and yoghurt. The food was tasty but not what it would expect for breakfast. No Japanese options for breakfast, only Spanish style dinner food.
Most staff were friendly and helpful however on checkout one staff member was particularly rude as we wanted to store our baggage to enjoy our last day on Kyoto before we move on to our next destination. She snatched my bags from me after I asked her to wait until I was ready to hand them over and proceeded to sigh and roll her eyes, she had an attitude problem from the beginning of our interaction this morning. I wouldn't recommend staying here.

2026-07-11 via Nuitee
S
Sara couple it
10
Un hotel di lusso a pochi passi dal centro
Pros:

Comfort notevoli, degni di un hotel di lusso. Zona living con caffè e the a disposizione, spettacoli giornalieri per gli ospiti, asciugamani e bottigliette d’acqua disponibili ogni giorno. Stanze e hotel super puliti e profumati. Personale accogliente e disponibile.

Cons:

Nulla. Tutto perfetto!

2026-07-10 via Nuitee
S
Sara solo_traveller fr
10
Pros:

I had a great stay at Hotel Resol Kyoto Kawaramachi Sanjo. The room was comfortable, and the hotel had a lovely Japanese atmosphere while still feeling modern. The window had sliding shutters, which kept the room very dark and made it easy to get a good night's sleep.

The location turned out to be even better than I expected. Shops and markets were right outside the hotel, with plenty of restaurants just a few minutes away. Gion and many of Kyoto's main cultural attractions were within walking distance, so I didn't need to rely on public transportation during my stay.

Overall, I was very happy with my stay

2026-07-10 via Nuitee
B
Bengisu couple tr
7
Great location and friendly staff, but the cleanliness and housekeeping policy need improvement.
Pros:

The hotel’s location is excellent and makes it very convenient to explore Kyoto.
The staff were always kind, professional, and welcoming. Their friendliness made us feel comfortable throughout our stay.

Otelin konumu gerçekten çok iyi. Kyoto’yu gezmek için oldukça merkezi ve ulaşımı çok kolay.
Çalışanların tamamı son derece kibar, güler yüzlü ve yardımseverdi. Konaklamamız boyunca kendimizi çok iyi hissettirdiler.

Cons:

We enjoyed our stay overall, but there is one area that I believe could be improved.

Our room was noticeably dusty when we checked in, which was disappointing.

I also found the housekeeping policy inconvenient. As I understood it, rooms are automatically cleaned only once every four days. On the other days, guests need to contact the front desk if they would like housekeeping. Otherwise, only fresh towels and bottled water are provided, while guests are expected to leave their trash and used towels outside the room.

I appreciate the hotel’s commitment to sustainability, but I don’t think it should come at the expense of cleanliness. A better approach would be to clean the room and bathroom more regularly while allowing guests to opt out if they prefer. Alternatively, keeping the current policy but ensuring that bathrooms and dusting are done every couple of days would provide a much better balance between environmental responsibility and guest comfort.

Since our room was already dusty on arrival, this housekeeping policy made the issue even more noticeable.

Genel olarak konaklamamızdan memnun kaldık ancak geliştirilmesi gerektiğini düşündüğüm önemli bir konu var.

Odamıza giriş yaptığımızda odanın belirgin şekilde tozlu olması bizi hayal kırıklığına uğrattı. Bunun yanında uygulanan temizlik politikası da misafir deneyimi açısından oldukça yetersiz geldi.

Anladığım kadarıyla odalar yalnızca dört günde bir otomatik olarak temizleniyor. Bunun dışındaki günlerde temizlik isteniyorsa resepsiyonun ayrıca aranması gerekiyor. Aksi halde misafirlerden çöplerini ve kirli havlularını kapının önüne bırakmaları bekleniyor; karşılığında yalnızca temiz havlu ve su bırakılıyor.

Çevreyi korumaya yönelik uygulamaları takdir ediyorum. Ancak bunun hijyen standartlarından ödün verilerek yapılmaması gerektiğini düşünüyorum.

2026-07-10 via Nuitee
A
Antonija solo_traveller lv
10
Pros:

Beautiful hotel and room design, the room was relatively big (by Japan measures), the lounge room offered nice amenities. The location is in a very touristy, nightlife neighbourhood, however, the sound isolation was excellent and this hotel offered us good proximity to our main areas of interest. A nice surprise were the entertainment events organized in the hotel lobby - meiko performance, karate class, calligraphy etc.

Cons:

Our room technically had a window, but it was facing the wall of the opposite building, so we had practically no daylight in the room. This wasn't a big issue, as we spent most of the day away from the hotel anyways.

2026-07-10 via Nuitee
E
Elif couple nl
8
2026-07-10 via Nuitee
רננה solo_traveller il
7
Pros:

Location was a great and rooms were very clean and comfortable. Quite small but that is detailed exactly when booking. Breakfast was very expensive for what you got and not worth it at all. Afternoon staff was very nice but not very helpful and kept giving wrong information that later on, the morning staff said the opposite.

Cons:

Rooms are not cleaned every day, only once every 5 days but you do get fresh towels, water and bath mat every day.

2026-07-10 via Nuitee
P
Pamela couple it
9
Super consigliato!
Pros:

Posizione ottima. Pulizia impeccabile. Ambienti accoglienti.

Cons:

La camera non è stata pulita ma sono stati sostituiti solo gli asciugamani.

2026-07-10 via Nuitee
Q
Queen_L solo_traveller it
9
Pros:

L'ambiente accogliente, tutto super pulito, staff gentilissimo e disponibile, la stanza era piccola ma perfettamente funzionante.

Cons:

Il bagno un po' piccolo, ma in linea con gli standard del posto

2026-07-09 via Nuitee
C
Carlos couple it
10
2026-07-09 via Nuitee
E
Elena Lluisa couple es
9
Genial!
Pros:

El personal fue muy atento en todo momento. La ubicación es inmejorable. Las habitaciones son un poco pequeñas pero muy acogedora y cómoda.
Tienen servicio de lavandería muy económico, vale la pena.

Cons:

El desayuno, terrible. Todo muy aceitoso, poca variedad y NINGUNA opción sin gluten.

2026-07-09 via Nuitee
K
Kathleen couple us
10
Great location, clean and new, pretty standard
Pros:

The hotel is beautiful and it is a great location. They have laundry in the basement which is super helpful and also activities to learn more about Japan.

Cons:

The dryer on the right takes about 3 or 4 times use before your clothes get dry.

2026-07-09 via Nuitee
N
natalia family_with_children co
9
Todo excelente
Pros:

Muy bonito, cómodo y céntrico

Cons:

Nada

2026-07-09 via Nuitee
R
Ramazan couple tr
8
2026-07-08 via Nuitee
I
Irene couple us
8
Cozy stay in Kyoto
Pros:

Perfect location, staff very kind

Cons:

Room a bit small, limited room for suitcases

2026-07-08 via Nuitee
C
Carlos solo_traveller es
9
2026-07-08 via Nuitee
A
Antonia couple sk
9
2026-07-07 via Nuitee
M
Manuel couple it
9
2026-07-07 via Nuitee
S
Sabrina couple us
9
Pros:

The room was comfortable, clean, and beautifully decorated. They don't clean the room everyday, which I prefer anyways, but they bring fresh towels and water daily.

2026-07-07 via Nuitee
F
Furkan family_with_children tr
10
2026-07-07 via Nuitee