Holiday Inn Express & Suites - Colorado Springs AFA Northgate by IHG

Hotels
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Holiday Inn Express
8.8 (463 reviews)
9856 Federal Drive , Colorado Springs , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Nice amenities
Cons:
Noise from other guests
Service delays
Limited television options
Wi-Fi connectivity issues

Categories

Cleanliness
8.41
Many reviews cited a clean environment, but issues with noise and service detracted from the experience.
Service
9.38
Highly praised service from staff in multiple reviews, with notable mentions of helpfulness.
Location
8.92
Multiple reviews highlight a great location, though there were mentions of noise from certain areas.
Room Quality
8.37
Rooms were generally described positively; issues with noise and comfort options were noted.
Amenities
8.9
Good amenities like the pool and breakfast offerings were highlighted.
Value for Money
8.86
Value perceived positively in relation to price, with some comments on limited options.
Food and Beverage
8.41
Breakfast was well received, but some comments about variety and consistency.
Overall Experience
9.18
Overall, guests enjoyed their stay despite minor concerns, leading to strong overall ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:31

Property Description

Seasonal Outdoor Swimming Pool & Fitness Centre
Enjoy a refreshing dip in our seasonal outdoor swimming pool or maintain your workout routine at the fitness centre during your stay at Holiday Inn Express & Suites - Colorado Springs AFA Northgate.

Convenient Amenities
From a hot tub to a 24-hour front desk and free WiFi throughout the property, we have everything you need for a comfortable stay. Additionally, our business centre and vending machines with snacks and drinks add to the convenience.

Nearby Attractions
Located close to United States Air Force Academy, Palmer Park, and Garden of the Gods, our hotel offers easy access to popular landmarks. Explore the area with ease during your visit.

Book your stay at Holiday Inn Express & Suites - Colorado Springs AFA Northgate, an IHG Hotel, and experience comfort and convenience during your Colorado Springs getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 463 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
G
Geraldine • couple • us
9
Very convenient and early check in and late check out was extremely helpful. I would stay here again because of that.
Pros:

I’ve stayed at a few places in this area, and this was the most friendly staff. I would choose this hotel over others just for this reason.

Cons:

The only issue I had was the air conditioning was loud.

2026-03-02 • via Nuitee
M
Morgan • solo_traveller • us
10
Pros:

Clean super nice staff affordable

Cons:

Loud heavy doors

2026-02-23 • via Nuitee
L
Liam • couple • us
7
Excellent staff, Great Location , Nicely presented.
Pros:

Great Location- EXCELLENT staff- Clean place

Cons:

Lack of an indoor Hot Tub

2026-02-10 • via Nuitee
A
Atcitty • family_with_children • us
10
IHOP
Pros:

Everything

Cons:

Enjoyed it

2026-02-09 • via Nuitee
A
Amanda • family_with_children • us
10
Money Well Spent
Pros:

The bed was amazing. The young lady at the front desk was super nice. The room was very clean.

Cons:

I liked everything

2026-02-08 • via Nuitee
R
Rachelle • couple • us
9
Will definitely be back!
Pros:

Clean. Friendly. Great location.

2026-01-30 • via Nuitee
L
Lopez • couple • us
9
We had a great stay
Pros:

Good

Cons:

It was nice.

2026-01-29 • via Nuitee
K
Karina • couple • us
10
The days I stayed were very comfortable.
Pros:

It was very clean It was very clean and all the staff were friendly.

Cons:

Shops and restaurants are very close.

2026-01-27 • via Nuitee
C
Carolyn • solo_traveller • us
10
2026-01-25 • via Nuitee
M
Martin • couple • us
10
2026-01-22 • via Nuitee
G
Gayle • couple • us
10
2026-01-21 • via Nuitee
S
Steven • solo_traveller • us
10
Wonderful stay
Pros:

Great neighborhood

2026-01-20 • via Nuitee
J
Jesselle • couple • us
8
2026-01-20 • via Nuitee
M
Michael • family_with_children • us
8
Nice hotel in a good location and with reasonable prices!
Pros:

Location was close to restaurants and shops.

Cons:

No milk alternatives (almond, soy, coconut etc.) for lactose intolerant people for cereal.

2026-01-19 • via Nuitee
S
Spencer • family_with_children • us
4
Cons:

Room service left dirty linens in our room that wasn’t ours. Very unclean. Short staffed at front desk. Long wait times.

2026-01-19 • via Nuitee
S
Sharon • couple • us
9
2026-01-19 • via Nuitee
M
Mindi • family_with_children • us
9
Pros:

Excellent facility.

Cons:

Walls are thin and we could hear the people next to us into the early morning hours making it very hard to sleep.

2026-01-16 • via Nuitee
E
Ena • couple • us
9
We enjoyed our stay here and were happy with most everything
Pros:

Breakfast was great with the exception of no cinnamon rolls the first day. Appreciated gluten free options. The staff person did a great job keeping up with restocking and cleaning in breakfast area.
Walking trail right behind hotel was nice. The first night we were there, we were able to see the sunset :)
Newer hotel, nice location close to many restaurant options.

Cons:

The bathroom space was on the small side. A couple of times, we heard a dog barking in the room across from us

2026-01-15 • via Nuitee
A
Alejandra • couple • us
10
2026-01-04 • via Nuitee
R
regester • couple • us
9
2026-01-01 • via Nuitee