Billabong Hotel and Cafe

Hotels
8 (138 reviews)
101/9 M.1 Baantai, Koh Phangan, Surat Thani, 84280 , Baan Tai , th
billabonghotelandcafe@gmail.com

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality food
Cons:
Cleanliness issues
Room quality concerns
Poor value for money

Categories

Cleanliness
6.58
Several reviews mention unpleasant odors and issues with cleanliness.
Service
9.05
Staff were reported as friendly and accommodating, with good service experiences.
Location
9.59
Convenient location; praised for being close to the beach and other attractions.
Room Quality
6.54
Mentioned discomfort due to hard mattresses and noise issues from neighbors.
Amenities
8.07
Pool area mentioned positively, but accessibility of loungers was an issue.
Value for Money
6.53
Concerns expressed about pricing relative to the quality and amenities.
Food and Beverage
9.08
Food quality was rated positively overall.
Overall Experience
8.55
Overall positive but highlighted significant issues impacting experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 00:46

Property Description

Outdoor Swimming Pool and Garden
Enjoy a refreshing dip in our outdoor swimming pool or take a leisurely stroll in the lush garden at Billabong Hotel and Cafe.

Restaurant and Bar
Indulge in delectable dishes at our on-site restaurant, grab a drink at the bar, and experience top-notch room service during your stay.

Cycling and Exploration
Explore the beautiful surroundings with a bike hired from the hotel and visit nearby attractions like Baan Tai Beach, Thong Sala Beach, and Baan Kai Beach.

Experience comfort, convenience, and relaxation at Billabong Hotel and Cafe. Book your stay now!

Important information:

Please inform Billabong Hotel and Cafe in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of THB 1000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 250 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 250 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 138 reviews
Cleanliness: 6.58
Service: 9.05
Location: 9.59
Room Quality: 6.54
Amenities: 8.07
Value for Money: 6.53
Food and Beverage: 9.08
Overall Experience: 8.55
R
Rohit Kumar • family_with_children • au
10
2026-03-23 • via Nuitee
N
Nicolas • solo_traveller • fr
8
2026-03-16 • via Nuitee
G
Gianmaria • family_with_children • it
7
Cons:

Posizione un po' scomoda per spostarsi a piedi, pur essendo centrale se si dispone di un mezzo a motore.

2026-03-11 • via Nuitee
C
Camillo • couple • de
7
Good Laction, very noisy
Pros:

The location is top

Cons:

Quite expensive for what you get
Very Loud

2026-03-10 • via Nuitee
T
Tomáš • solo_traveller • sk
10
2026-03-10 • via Nuitee
E
Emely • couple • de
4
Cons:

Älteres Hotel, Schimmel an der Wand

2026-03-10 • via Nuitee
Y
Yossi • couple • nl
8
Was fine but can be better with tiny changes.
Pros:

Location and staff is great!

Cons:

No fan in the rooms. Only airconditioner and thats not ideal.. neet to install shelves in shower room. No place to put your toiletries..

2026-03-09 • via Nuitee
G
Guy • couple • il
7
Pros:

Good place in good location, bed was hard as a rock tho

2026-03-08 • via Nuitee
A
Annemijn • couple • nl
6
2026-03-08 • via Nuitee
C
Can • couple • tr
10
perfect for price/value
Pros:

the stuff is super friendly, room is clean and comfortable. with a beautiful garden view.

Cons:

nothing

2026-03-07 • via Nuitee
D
Doherty • couple • gb
3
We left after one night.
Pros:

Staff were friendly and it was clean

Cons:

I may as well have been sleeping on my kitchen table… the bed was simply a very thin “mattress” on top of a slab of wood. Plus, we were awoken at 6:30am by the sound of a woman having sex either outside our room or on a microphone close by. Needless to say, we left after one night.

2026-03-05 • via Nuitee
C
carole • family_with_children • fr
8
Vacances en couples
Pros:

Piscine agréable
Pensé prendre un scooter car rien d intéressant à faire juste à côté
Personnel très gentil
Pour le prix il pourrait y avoir le petit déjeuner

2026-03-02 • via Nuitee
A
Angélique • couple • be
8
Bon emplacement, piscine sympa mais pas assez de transat pour se reposer…
Pros:

Emplacement, confort et espace de la chambre, propreté, la piscine

Cons:

Seulement 2 transats étaient utilisables (et donc pris d’assaut…), vraiment dommage car on a pas pu rester beaucoup au bord de la piscine alors qu’on avait choisi l’hôtel pour ça…

L’insonorisation n’était pas très bonne, on a subi nos voisins qui étaient sur la terrasse extérieure durant 2 nuits…

2026-02-26 • via Nuitee
P
Pathak • family_with_children • in
8
Good
Pros:

I like the location + staff was very very friendly. The swimming area was good to chill.

Cons:

The mattress was hard and 1 door mat was needed outside the washroom door.

2026-02-22 • via Nuitee
L
Laurence • family_with_children • th
10
Excellent séjour
Pros:

C est la deuxième fois que je viens avec des amies différentes, et excellente accueil,même équipe qui vous reconnaît en plus avec toujours un magnifique sourire.
Très bon restaurant
A votre écoute,qui vous arranges toujours.
La plage juste derrière.
Et rapport qualité prix
Plusque correct pour koh phangan
En février.

Cons:

Rien

2026-02-14 • via Nuitee
G
Gerlach • family_with_children • de
10
2026-02-14 • via Nuitee
M
Maxime • couple • fr
8
2026-02-13 • via Nuitee
A
Alicia • couple • de
8
2026-02-12 • via Nuitee
K
Kjetil • couple • no
4
Pros:

Veldig god mat

2026-02-11 • via Nuitee
F
Frédéric • family_with_children • fr
7
Pros:

La proximité de la plage et les nuits calmes

Cons:

Le rapport qualité prix n est pas au rendez vous !

2026-02-11 • via Nuitee