City Residence Access Strasbourg

Hotels
City Résidence
7.4 (119 reviews)
11 rue des magasins, Strasbourg, 67000 , Strasbourg , FR

Children allowed

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Multilingual staff
Smoke-free property
Parking (limited spaces)
Self parking (surcharge)

Review Highlights

Pros:
Good location
Helpful staff
Reasonable rates
Good value breakfast
Cons:
Cleanliness issues
Aging facilities
Insufficient amenities

Categories

Cleanliness
5.31
Guests reported issues with cleanliness, including brown water and stained curtains.
Service
8.78
Staff were helpful and friendly, providing good recommendations.
Location
8.82
The hotel is well-located, just a short walk from the city centre.
Room Quality
6.77
Rooms were described as basic and older, with some amenities lacking.
Amenities
6.3
Basic kitchen amenities were missing; however, the price was considered fair.
Value for Money
7.76
Good value considering the location and price.
Food and Beverage
7.81
Breakfast was mentioned as good value.
Overall Experience
7.68
Overall, a mixed experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:17

Property Description

Convenient Location:
Located in the heart of Strasbourg, within walking distance to Train Station Square and Strasbourg Christmas Market.

Comfortable Accommodation:
Spacious guestrooms with kitchen amenities, flat-screen TVs, and complimentary Wi-Fi for a relaxing stay.

Great Amenities:
Enjoy buffet breakfast, 24-hour front desk, multilingual staff, and self-parking available on-site.

To book your stay and experience all these features, reserve now at City Residence Access Strasbourg.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

7.4
Based on 119 reviews
Cleanliness: 5.31
Service: 8.78
Location: 8.82
Room Quality: 6.77
Amenities: 6.3
Value for Money: 7.76
Food and Beverage: 7.81
Overall Experience: 7.68
S
Steven
6
Pros:

Kitchen electric stovetop Non Functional/ Sewage Smell from Bathroom

2025-10-08 via Nuitee
B
Barbara
6
Pros:

Not a bad stay for the price point. Mattress was very hard.

2025-10-01 via Nuitee
A
Aaron family
10
Pros:

Short walk to the city centre, comfortable and clean accommodation at a reasonable rate. Parking secure undercover was €13 per day. Continental breakfast was good value as was service. Staff recommended some great restaurants nearby. Would stay there again.

2025-09-27 via Nuitee
Z
Zoey
2
Pros:

Terrible wouldn’t stay here. If you want to feel safe and clean don’t stay here because our key card worked for our door and our neighbours and even when locking the door on the inside staff can still enter.
The water came out brown and clearly a problem for a while because the tiles and sink where the water hit was stained a darker colour.
Condition of the cupboards and shelf’s broken hanging off and chip board exposed, windows cobwebs in and out, curtains so stained.
Pretty awful stay, hotel were told about the issues but change of key and a spray down the plug holes which done nothing was the solution they don’t care once they got your money what can you do.
Internet awful.

2025-09-25 via Nuitee
I
Irene
10
Pros:

Despite the closeness of the train, the hotel is quite good located…just ten minutes walking from the centre of the city. My room was quite basic, however large and clean…breakfast also was enough considering the price, only missing a fruit.
The staff are always there to answer questions, helping with whatever is needed, and greeting you at any time.

2025-08-30 via Nuitee
J
james family
6
Pros:

had twin beds in separate corners of the room. Older and not updated. Actually had to check in at one motel and walk a block to the next.

2025-08-21 via Nuitee
R
Rajesh family_with_children
6
Pros:

there are pretty basic amenities missing in the room like cleaning cloth for kitchen. utensils are too less....kitchen area is too small to even cook a small meal. But the location is pretty good and convenient. The staff is also good. Price vs facility is not bad.

2025-08-19 via Nuitee
N
Nick
10
Pros:

I like the fact that my room had a kitchen

2025-08-02 via Nuitee
S
Sabrina
10
Pros:

Wonderful short stay!

2025-07-05 via Nuitee
A
Abdon family
6
Pros:

Average. Room was very simple. It felt more like a hostel.

2025-07-03 via Nuitee
M
Mirna
10
Pros:

Excelente ubicación y atención. Te permiten dejar las maletas

2025-06-23 via Nuitee
J
Julie friends
8
Pros:

Great location and very helpful staff! I arrived early and they let me put my bags in storage. The room was fully stocked and very spacious. The property overall could use some renovations but otherwise it was a pleasant stay.

2025-06-09 via Nuitee
J
Jennifer Anne
8
Pros:

Simple room that was pretty big and had the added benefit of a kitchenette. Perfectly ok for the one night i stayed and about a 10 minute walk from the stsrion.

2025-05-29 via Nuitee
V
Verified traveler
10
Pros:

It was my first international trip so the hotel was nice, safe and lovely.

2025-05-27 via Nuitee
B
Buket
8
Pros:

Otelin konumu gayet iyiydi. Oda karanlıktı ve ısıtma çalışmadığı için çok üşüdük. Otel hastane gibi kokuyordu sadece. Kahveler her gün yenilenebilirdi. Kahvaltısı eksik olduğu için almadık

2025-05-25 via Nuitee
J
JOSE FABIAN
10
Lugar que cumplie solo para dormir
Pros:

Lugar economico a unas cuadras de la estación del tren pero se.ve un poco underground

2025-05-18 via Nuitee
I
Ilias family
6
Pros:

The whole facilities need renovation and many improvements. Many extras that you have to pay (35€ for cleaning???).
Dusty rooms with webs hanging in many spots. Very bad internet quality.

2025-05-04 via Nuitee
K
Karina
6
Pros:

Es una propiedad económica, a la cual le falta mucho mantenimiento y/o una renovación completa. La recomiendo solo para pasar la noche si no hay otra opción. Las personas de la recepción fueron muy amables con nosotros.

2025-04-27 via Nuitee
D
Denis family
8
Pros:

:)

2025-04-22 via Nuitee
I
Irina partner
8
Pros:

Für ein kleines Budget stimmt das Preis-Leistungs-Verhältnis. Minimales Frühstück für kleines Geld, leckerer Kaffee und frischer Saft wie in einem guten Hotel. Sehr freundliches Personal Trotz der Nähe zu den Gleisen, ist es relativ ruhig. Dusche und Toilette sehr sauber, auch das Küchenzubehör ist sauber. Wer beruflich hier ist, oder zu einem Wochenende wie wir, für den ist das genau richtig... Luxus darf nicht erwartet werden. Mit dem Auto gut anfahrbar. Parkplatz am Haus gegen Gebühr. Wir waren zufrieden.

2025-04-13 via Nuitee