Ona Beverly Hills Heights

Hotels
•
Onahotels
8.8 (4788 reviews)
Calle Sierra Nevada Nº 1 , Los Cristianos , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Nice amenities
Cons:
Cleanliness issues
Poor breakfast experience
Limited room cleaning

Categories

Cleanliness
8.01
Reviews indicate insufficient room cleaning and concerns about cleanliness in the dining area.
Service
9.48
Overall positive sentiments about staff friendliness and helpfulness.
Location
9.02
Location is convenient and appreciated, but some find access challenging due to the hill.
Room Quality
8.47
Spacious rooms noted positively, but some issues with amenities and cleanliness were mentioned.
Amenities
9
Generally well-equipped, but certain facilities like the gym were found to be crowded.
Value for Money
8.96
Considered good value for its offerings, although some amenities could be improved.
Food and Beverage
8.01
Mixed reviews on food quality and variety, with some breakfast services criticized.
Overall Experience
9.48
Guests express a strong willingness to return, highlighting enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:32

Property Description

Luxurious Accommodation
Experience comfort and convenience at Beverly Hills Heights in Los Cristianos. Our 3-star hotel boasts modern amenities such as free WiFi, flat-screen TVs, and a private bathroom in every room. Enjoy stunning pool and sea views, subject to availability, from your own seating area.

Relaxing Outdoor Pool
Unwind by our all year round outdoor swimming pool or take advantage of the free shuttle service to explore the city centre. Indulge in a delicious buffet breakfast and dinner at our sister property, and sip on refreshing drinks at the on-site bar.

Convenient Services
Book exciting excursions at our reception and explore nearby attractions like Playa de las Americas and Puerto de la Cruz. Choose half board or full board options for a hassle-free stay. Join us at Beverly Hills Heights for a memorable holiday experience.

Important information:

Please note that the type of bed is subject to availability by the property.

Please note that the Pool Towels have an additional cost.

Please note that for reservations of more that 5 Apartments will apply diferent conditions.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 4788 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.48
R
roberto • couple • it
10
Peccato che sono stati solo pochi giorni
Pros:

Struttura accogliente, servizi top.
Personale accogliente e gentile un plauso particolare e un saluto a Belen.

Cons:

Nulla

2026-05-09 • via Nuitee
H
Hanna • extended_group • ua
8
2026-05-09 • via Nuitee
I
Ibrahim • solo_traveller • gb
10
I would be happy to book it again
Pros:

The staff were friendly and helpful. Spacious apartment with fridge, hairdryer, safe, iron and iron board. Good variety for breakfast. Shuttle service for every hour between 10am and 6pm to the beach and back was a big plus. Overall, it was a great value to stay. I would recommend it to everyone

Cons:

Nothing major

2026-05-09 • via Nuitee
F
Francesco • couple • it
10
Peaceful and lovely atmosphere
Pros:

Very clean and friendly staff

2026-05-08 • via Nuitee
H
Hugo • solo_traveller • fr
8
Pros:

Le personnel
Le petit déjeuner
La vue du balcon

Cons:

Gros complexe touristique, je n'avais pas anticipé que c'était autant un village vacances très représenté par des gens dont le savoir être ou savoir vivre n'est pas le même que le mien...

2026-05-08 • via Nuitee
L
Luca • solo_traveller • it
10
2026-05-08 • via Nuitee
C
Cristopher • solo_traveller • it
6
Senza infamia senza lode
Pros:

Posizione strategica vicina ai principali punti di interesse senza essere nel caos. Comodo l'utilizzo del deposito bagagli e degli spogliatoi mentre attendavamo il check-in (anche se alle 16:00 é davvero tardi come orario d'ingresso), parcheggio facile nelle vicinanze, camera spaziosa, su due piani, con due bagni e due balconi, letto comodo.

Cons:

Arredo datato e interventi di manutenzione grossolani (fughe siliconate alla buona), doccia ingiallita dall'usura, mancanza di aria condizionata. Sul soffitto della camera da letto é presente un ventilatore a pale, molto rumoroso e che ci ha impedito di riposare adeguatamente, inoltre entrambi i bagni avevano le tavolette del cesso rovinate e graffiate, zero ganci per appendere gli asciugamani se non in un minuscolo stendino esterno semicoperto (infatti ha piovuto e si é bagnata la roba stesa). Odore di fogna al piano inferiore, segnalato alla reception ma risposto che non avevano disponibilità di ulteriori camere.

2026-05-08 • via Nuitee
L
Luca • solo_traveller • it
10
Pros:

La struttura è molto carina, ottimi servizi, le piscine, la palestra, colazione internazionale top! Appartamenti spaziosi e consiglio quelli in alto, pur non essendoci l'ascensore (almeno dove ero io) so vede anche il mare dalla terrazza, pur avendo la vista sulla piscina.

Cons:

Un po' la pulizia, ma in linea con i voti sulla struttura e di gran lunga superiore ad altri posti sull'isola, ma parlo da italiano...quartiere "rivolto" agli inglesi...no bidet ecc ecc

2026-05-08 • via Nuitee
Y
Younes • solo_traveller • ma
9
2026-05-08 • via Nuitee
A
Alice • couple • it
7
Pros:

Staff super cortese e disponibile!! Camera grande e silenziosa!

Cons:

La zona (non è colpa dell'hotel) è super turistica e senza molto da vedere

2026-05-07 • via Nuitee
J
Joao • couple • pt
6
Correu tudo razoavelmente bem.
Pros:

O pequeno almoço era bom mas o facto de ser noutro hotel não foi cómodo, apesar da curta distância.

Cons:

Não gostei do facto de não haver limpeza nos quartos, pelo facto de ser uma estadia de curta duração (3 noites).

2026-05-07 • via Nuitee
M
Mirosław • extended_group • pl
8
2026-05-07 • via Nuitee
B
Benjelloun • family_with_children • ma
8
2026-05-07 • via Nuitee
B
Barbara • solo_traveller • pl
9
2026-05-07 • via Nuitee
L
Lazar • family_with_children • si
10
2026-05-06 • via Nuitee
R
Ruben Egidio • couple • it
10
2026-05-06 • via Nuitee
L
Lukasz • family_with_children • gb
8
2026-05-06 • via Nuitee
T
Tetiana • family_with_children • lv
9
Pros:

Nice hotel with clean room, great pool and helpful staff. Amazing breakfast

Cons:

Location is quite far from the beach and a little bit hard to walk up the hill. There is a free bus to the beach. But it is just once an hour

2026-05-06 • via Nuitee
M
Mary Carmen • family_with_children • es
8
2026-05-05 • via Nuitee
M
Melicher • extended_group • hu
10
2026-05-05 • via Nuitee