Ona Beverly Hills Heights

Hotels
•
Onahotels
8.8 (4478 reviews)
Calle Sierra Nevada Nº 1 , Los Cristianos , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Nice amenities
Cons:
Cleanliness issues
Poor breakfast experience
Limited room cleaning

Categories

Cleanliness
8.01
Reviews indicate insufficient room cleaning and concerns about cleanliness in the dining area.
Service
9.48
Overall positive sentiments about staff friendliness and helpfulness.
Location
9.02
Location is convenient and appreciated, but some find access challenging due to the hill.
Room Quality
8.47
Spacious rooms noted positively, but some issues with amenities and cleanliness were mentioned.
Amenities
9
Generally well-equipped, but certain facilities like the gym were found to be crowded.
Value for Money
8.96
Considered good value for its offerings, although some amenities could be improved.
Food and Beverage
8.01
Mixed reviews on food quality and variety, with some breakfast services criticized.
Overall Experience
9.48
Guests express a strong willingness to return, highlighting enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:32

Property Description

Luxurious Accommodation
Experience comfort and convenience at Beverly Hills Heights in Los Cristianos. Our 3-star hotel boasts modern amenities such as free WiFi, flat-screen TVs, and a private bathroom in every room. Enjoy stunning pool and sea views, subject to availability, from your own seating area.

Relaxing Outdoor Pool
Unwind by our all year round outdoor swimming pool or take advantage of the free shuttle service to explore the city centre. Indulge in a delicious buffet breakfast and dinner at our sister property, and sip on refreshing drinks at the on-site bar.

Convenient Services
Book exciting excursions at our reception and explore nearby attractions like Playa de las Americas and Puerto de la Cruz. Choose half board or full board options for a hassle-free stay. Join us at Beverly Hills Heights for a memorable holiday experience.

Important information:

Please note that the type of bed is subject to availability by the property.

Please note that the Pool Towels have an additional cost.

Please note that for reservations of more that 5 Apartments will apply diferent conditions.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 4478 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.48
N
Niamh • couple • ie
8
Had a lovely time, very relaxed, very clean hotel. Staff friendly and professional
Pros:

Very clean

Cons:

Nothing

2026-03-14 • via Nuitee
A
Anikó • couple • hu
8
Pros:

Az ágy nagyon kényelmes volt.

2026-03-14 • via Nuitee
H
Höykinpuro • extended_group • fi
9
2026-03-14 • via Nuitee
S
Sergey • couple • ru
9
2026-03-13 • via Nuitee
D
debra • extended_group • gb
5
Was mediocre, can imagine it being nice when it was timeshare back in the 80/90's.
Pros:

Plenty of sunbeds round the pool

Cons:

Dining area severely congested, not a large enough area to accommodate both the Mirage &The Heights.

Cooked breakfast cold, regardless of time you went in, tried being first in and it was stone cold, in fact the mushrooms may well have been served from a chiller !!

Our 2 bedroom apartment was cold as got no sun at all due to it being attached to the walkway leading to the pool bar (The Heights)

2026-03-13 • via Nuitee
Z
Zoltán • family_with_children • hu
9
Nagyon csendes kényelmes és rendkívül figyelmes dolog az óránként a partra induló bu
Pros:

Rendben illetve bőséges volt.

Cons:

A parkolás nehézsége.

2026-03-13 • via Nuitee
B
Brigitte • solo_traveller • fr
8
Un séjour de qualité au calme dans un appartement spatieux et équipé.
Pros:

Endroit charmant et classé. Une belle piscine, demi pension de bonne qualité.

Cons:

Pas grand chose. Des joints de baignoire vétustes, mais bon. Ce n'est rien à côté de l'ensemble.

2026-03-13 • via Nuitee
C
colin • extended_group • ie
8
2026-03-12 • via Nuitee
D
Daria • couple • gb
10
2026-03-12 • via Nuitee
V
Vaceslav Miller • couple • de
7
Cons:

Seven points is already very generous; in reality this hotel deserves about five. The hotel is very old and worn out. The price is around €150 per night for two with breakfast, which is clearly overpriced. During breakfast pigeons fly around and steal food, the breakfast itself is not tasty and the juice tastes artificial. In our opinion, a fair price would be €50–60 per night for two, not €150. We were very disappointed with this hotel.

2026-03-12 • via Nuitee
N
Noel • couple • ie
10
Short break away
Pros:

The friendliness of the staff was exceptional. The buffet breakfast was also lovely. Rooms were very spacious and laid out well

Cons:

Couldn't complain about anything.

2026-03-12 • via Nuitee
J
James • couple • ie
4
Cons:

There was a very bad smell in our apartment, we were there for 7 nights and complained 5 times, they did seal the toilet but the smell continued in the kitchen area. The apartment was at the top of a very steep hill. Breakfast was at the hotel next door up another hill and very poor, food was cold, no plates or cups left on numerous occasions had to use paper plates and paper cups. Too many people for a small dining room.

2026-03-11 • via Nuitee
G
Giovanni • family_with_children • it
9
Pros:

Struttura bella
Belen e Daniela molto gentili hanno ottemperato ad un problema sorto nell’appartamento , colazione ottima .

Cons:

il ragazzo al bar un po furbetto , non essendoci i prezzi nei gelati mi é capitato che lo stesso gelato comprato per le mie figlie un giorno a
€ 2,70 un altro giorno € 3,60
SCORRETTO

2026-03-11 • via Nuitee
E
Elisa • couple • it
10
Pros:

Struttura bellissima, accogliente, curata

2026-03-11 • via Nuitee
S
Szabó • couple • de
8
2026-03-10 • via Nuitee
L
Lisanna • extended_group • ee
10
Pros:

location, breakfast, staff

2026-03-10 • via Nuitee
R
Robertsa12 • couple • es
9
Pros:

Staff were very helpful and friendly and room comfortable.

Cons:

Too far up the hill. Used taxis most nights. Didn't have a microwave in our room so we did without it. Breakfast was in the hotel next door and was very hectic - run out of food, plates and cutlery most mornings but the staff did their best.

2026-03-10 • via Nuitee
O
ONDREJ • family_with_children • sk
9
2026-03-09 • via Nuitee
V
Victor • couple • fr
9
2026-03-09 • via Nuitee
A
alexandre • couple • fr
7
Pros:

Bon emplacement et le fait que nous avons eu la vue sur la mer

Cons:

Mauvaise insonorisation : la chambre était à proximité du bar extérieur donc très bruyant le matin dés 8h et notamment à cause des employés qui parlent très fort dans les couloirs et claquent les portes.
Le fait de devoir changer d’hôtel pour pouvoir prendre le petit-déjeuner

2026-03-09 • via Nuitee