Hotel Avenida en Arica

Hotels
8.9 (84 reviews)
Av. Diego Portales 2422 , Arica , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Terrace
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly and helpful staff
Good breakfast (varied, fresh)
Comfortable, well-equipped rooms (AC, minibar, work station)
Quiet/tranquil location
Parking available / ample
Pet-friendly
Outdoor space/patios
Cons:
Occasional sewer/odor issue in a room
Bathroom humidity noted by one guest
Pool is shallow (ankle-deep) — some guests felt deceived
Location can be far from town center for some guests
Breakfast start time could be earlier

Categories

Cleanliness
9.2
Repeated positive mentions of very clean rooms and towels; one isolated report of a sewer smell in a room, but overall cleanliness is a strong positive.
Service
9.4
Multiple comments highlight very friendly and helpful staff and good reception; staff friendliness is a standout feature.
Location
8
Several guests praise a quiet, convenient location and proximity for guests who wanted tranquility; a few notes mention the hotel is far from the town center, so location is mixed.
Room Quality
9.1
Rooms described as comfortable, spacious, with AC, minibar and workstations; generally rated highly by guests.
Amenities
8.6
Good breakfast offerings, ample parking and outdoor patios reported positively; pool receives mixed feedback (one guest found it only ankle-deep).
Value for Money
8.7
Comments like 'Preis Leistung OK' and reasonable taxi costs suggest fair value; guests generally feel the hotel meets expectations for price.
Food and Beverage
9
Breakfast is frequently praised as good, fresh and varied, though a few guests found the buffet mediocre or wished breakfast started earlier.
Overall Experience
9.2
Many guests state they would return, calling the stay excellent or very good; overall sentiment is strongly positive with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 17:05

Property Description

Experience the Beauty of Azapa Valley at Hotel Avenida

Convenient Location: Nestled near the lush Azapa Valley and just a short drive from Chinchorro Beach, Hotel Avenida offers easy access to both natural wonders and sandy shores.

Family-Friendly Amenities: With a children's swimming pool and a tranquil garden, families can relax and unwind in a safe and enjoyable environment right on the hotel grounds.

Exciting Excursions: Explore beyond the hotel with organized trips to Chungará Lake, Tacna, and Azapa Valley, allowing guests to immerse themselves in the local culture and landscapes.

Ready to experience comfort and convenience in Arica? Book your stay at Hotel Avenida now and make unforgettable memories!

Important information:

- Children may stay for free in existing bed if both parents are using the bed.

- Breakfast is not included for children. It is available at an extra fee.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 84 reviews
Cleanliness: 9.2
Service: 9.4
Location: 8
Room Quality: 9.1
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 9
Overall Experience: 9.2
N
Nina • couple • it
8
Bene per una notte
Pros:

La stanza era molto ampia e spaziosa e la struttura è accessibile tramite un cancello gestito unicamente dalla reception, quindi molto sicuro e controllato.

Cons:

La doccia era tremenda, l’acqua era fredda e il getto non adeguato per lavarsi i capelli. Lo staff che abbiamo incontrato non si è dimostrato particolarmente caloroso. Solo una nota per chi vuole visitare Arica: l’alloggio è lontano dal centro città o dalle spiagge, è necessario prendere un taxi o muoversi in auto

2026-08-22 • via Nuitee
A
Adolfo • family_with_children • cl
9
Muy bueno, recomendado
Pros:

Muy bien para visitar la ciudad y estar movilizado, de lo contrario no se recomienda. El personal muy amable y siempre con buena predisposición a solucionar los problemas.
El desayuno muy bueno y abundante, además la señora que atendía era muy amorosa y eso se agradece.
Lo otro bueno es que tiene estacionamiento incluido en el interior del hotel, lo que da una tranquilidad para descansar.

Cons:

La habitación que nos dieron estaba al lado de una escalera a la entrada del hotel, por lo que escuchamos todos los ruidos de las personas que llegaban y se iban en horarios que nosotros estábamos descansando.
El horario del desayuno (el cual es muy rico) es corto.

2026-08-20 • via Nuitee
C
Camila • solo_traveller • cl
7
Cumple con lo básico
Pros:

Sus áreas verdes y comodidad de estacionamiento.

Cons:

La TV e internet de baja calidad, no pude ver tv ya que no cargaba nada y la TV era lentísima como S-Mart TV, disminuyeron la variedad en el desayuno, la habitación tenía pocas luces y no tenía escritorio.

2026-08-14 • via Nuitee
M
Marco Antonio • solo_traveller • cl
9
Pros:

Limpio

2026-07-23 • via Nuitee
C
Christyn • couple • cl
7
Estadía tranquila
Pros:

Muy limpio, aceptan mascotas y buen desayuno.

2026-07-03 • via Nuitee
C
Claudio • couple • cl
9
Muy buena la recepcion. Buen desayuno. El ambiente es grato. Las toallas se notaban limpias. muy bie
Pros:

Bueno el desayuno.

Cons:

Una vez encontramos olor a desague en la habitacion. La puerta del baño estaba abierta. Podria haber sido esa razon?

2026-06-28 • via Nuitee
R
Renato • couple • cl
9
Pros:

Limpieza tranquilidad del lugar

2026-06-28 • via Nuitee
P
pamela • couple • cl
10
2026-06-26 • via Nuitee
E
Elvis • family_with_children • pe
7
Buen cumple con el objetivo
Pros:

La ubicación

Cons:

El baño húmedo

2026-06-18 • via Nuitee
F
FDONOSOCHILE • solo_traveller • cl
9
Bastante bien, comodo, limpio, agradable.
Pros:

El desayuno estuvo bien, surtido y fresco, ubicación bien, estacionamiento amplio, habitación comoda y con estación de trabajo, justo lo que necesitaba.

Cons:

La hora de inicio del desayuno podría empezar un poco antes.

2026-06-17 • via Nuitee
P
Patricio • couple • cl
9
Un excelente fin de semana
Pros:

La Comodidad de sus habitaciones y la ubicación

2026-06-01 • via Nuitee
L
LUIS FELIPE • couple • cl
8
2026-05-24 • via Nuitee
G
Galdamez • solo_traveller • cl
10
2026-05-23 • via Nuitee
F
Francisco • solo_traveller • cl
10
Pros:

Muy amable el personal

2026-05-16 • via Nuitee
R
Ramirez Cautivo • solo_traveller • cl
3
2026-05-13 • via Nuitee
M
Markus • solo_traveller • ch
5
Pros:

Preis Leistung OK. Personal am Frühstücksbuffet war freundlich.

Cons:

Frühstücksbuffet war naja...Weit weg vom Zentrum.

2026-05-13 • via Nuitee
I
Ivan • couple • cl
10
Muy buena atención. Muy amables y atentos.
2026-05-06 • via Nuitee
I
Isabella • extended_group • us
7
2026-04-27 • via Nuitee
G
Gonzalez • solo_traveller • cl
10
Pros:

La piscina la pieza todo excelente

2026-04-17 • via Nuitee
J
Josè • extended_group • cl
10
volveria a elegir este hotel
Pros:

El desayuno es muy bueno, las habiataciones muy limpias y ubicado en un lugar tranquilo

Cons:

Nada

2026-04-15 • via Nuitee