Holiday Inn Joplin by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (186 reviews)
3402 Arizona Avenue , Joplin , US
+1 417-624-9000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Convenient location
Clean rooms noted by some guests
Good restaurant and attentive servers/bartender
Comfortable beds
On-site grocery and reasonable prices there
Cons:
Black ants reported in at least one room
Broken/poorly functioning appliances (fridge, AC), required room change
Misleading/charged breakfast and inconsistent breakfast availability
Deposit return delays
No/limited TV options and occasional storms affecting service
Some rooms very sparse/echoing and low water pressure
Location described by some as away from city center or hard to find

Categories

Cleanliness
7.6
Mixed: several guests praised cleanliness, but there are serious issues reported (black ants on bedside/table/bed, and some rooms noted as sparse/echoing) which lowers the score.
Service
9
Generally strong service: many reviews highlight friendly, helpful and superior staff; front desk handled AC-room change well and servers/bartender received praise, though one review noted staff 'wasn’t'.
Location
8.5
Mostly convenient according to several guests, though a few found it hard to find or noted it is set away from the city center.
Room Quality
7.8
Mixed room quality: comfortable beds reported but multiple mechanical issues (broken fridge, AC problems, no/poor TV, low water pressure) and odd large empty rooms were noted.
Amenities
8
Amenities are serviceable (on-site grocery, restaurant) but guests reported limited TV options, no Pepsi in shop, occasional lack of breakfast service (e.g., not served Sunday) and AC/fridge failures.
Value for Money
8
Mixed perceptions: some called it a good price, others felt it was too expensive for the issues (deposit delays, extra charges for breakfast), so value is average-to-slightly-positive.
Food and Beverage
9
Strong food and beverage sentiment: restaurant food and servers/bartender were repeatedly praised; breakfast was good for some, though breakfast inclusion/charges caused confusion.
Overall Experience
9.3
Overall positive stays for many guests (several 'excellent' or would stay again), with isolated but notable service/room/cleanliness problems that did not dominate most reports.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Welcome to Holiday Inn Joplin, an IHG Hotel!

Luxurious Amenities: Enjoy our 3-star accommodation with a fitness centre, indoor pool, and free WiFi. Stay active and relaxed during your stay.

Dining Options: Indulge in delicious meals at our on-site restaurant and unwind with a drink at the bar. Experience convenience and satisfaction all in one place.

Convenience at Your Fingertips: Benefit from our 24-hour front desk and proximity to Joplin Regional Airport, just 11 km away.

Book your stay at Holiday Inn Joplin now to experience comfort and convenience like never before!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JLN

Location

Guest Reviews

8.4
Based on 186 reviews
Cleanliness: 7.6
Service: 9
Location: 8.5
Room Quality: 7.8
Amenities: 8
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.3
A
Anthony • couple • us
5
Cons:

Would have been better if the deposit would have been returned in a prompt manner, according to the front desk, it has been 8 business days, and nothing returned

2026-10-21 • via Nuitee
A
April • family_with_children • us
2
2026-09-07 • via Nuitee
K
Kiyomi • family_with_children • us
10
Pros:

Convenient location.

Cons:

Nothing. Overall experience was excellent.

2026-08-18 • via Nuitee
T
tommy • family_with_children • us
5
It's too expensive to stay for the price.
Pros:

Hotel was well lighted

Cons:

Frig was broken in the room; Mode is the shower, breakfast was not serve on Sunday when we planned to wakeup, eat, and checkout.

2026-08-10 • via Nuitee
C
Carrie • solo_traveller • us
5
Pros:

Bed was comfortable

Cons:

Misleading about breakfast being included. Sounded like free breakfast or you could buy breakfast from the restaurant.
I was with my 2yr old granddaughter and at 730pm I had a noise complaint that she was walking to hard and disturbing the people below us. She wasn't running or jumping, she was walking. A noise complaint before 10pm at a hotel is ridiculous. Maybe put people with kids on bottom floor instead of top floor. I made reservations 8 days prior to staying.
Location was hard to find.
The refrigerator wasn't working.
There wasn't much to choose from for tv for kids.

2026-08-07 • via Nuitee
R
Robert • couple • us
7
2026-08-03 • via Nuitee
M
Marc • extended_group • fr
8
Pros:

Le personnel très sympathique chambre spacieuse

Cons:

L'emplacement à l'écart du centre ville

2026-07-13 • via Nuitee
D
Dwayne • couple • us
9
2026-07-09 • via Nuitee
E
Erica • solo_traveller • us
6
Room was great location was great staff wasn’t
Pros:

Easy accessible.

Cons:

N/A

2026-07-08 • via Nuitee
Y
Young June • family_with_children • us
10
Good night's stay with a good price
Pros:

Breakfast was good.

Cons:

N/A

2026-07-07 • via Nuitee
C
Carol • solo_traveller • us
9
Friendly and clean. Staff is superior.
Pros:

Friendly staff and very clean. Food at their restaurant was great and the servers were super nice.

Cons:

AC unit was not operating properly and I had to change rooms after getting settled in. A little inconvenient, but the front desk staff handled the situation well.

2026-07-01 • via Nuitee
A
Angela • couple • us
9
2026-07-01 • via Nuitee
J
Joel • solo_traveller • us
3
Cons:

The room was huge and empty. So empty it echoed. Did not understand the reason for such a big room if you are going to put nothing in it.

2026-06-29 • via Nuitee
A
Andy • solo_traveller • us
7
Pros:

Almost everything

Cons:

No tv. They have Directv and there were storms.

2026-06-28 • via Nuitee
J
Jennifer • family_with_children • us
7
2026-06-15 • via Nuitee
S
Sacha • couple • us
1
2026-06-08 • via Nuitee
E
Eric • solo_traveller • us
9
All good
Pros:

Clean

Cons:

Breakfast cost money

2026-06-02 • via Nuitee
M
MoSkywarnWx • solo_traveller • us
10
Pros:

Everything including our server/bar tender that really was working hard as he was the only wait staff and was making sure everyone had been taken care of in a timely matter and I had ordered a couple margaritas and bud light beer and he knew exactly how to serve it and right ratio of ingredients. Also the grocery section was reasonable price.

Cons:

Everything was excellent there was nothing I didn't like. Except they had no Pepsi in the grocery section downstairs but that wasn't an issue i just went with my next choice of soda.

2026-05-29 • via Nuitee
A
acwright • solo_traveller • us
10
2026-05-28 • via Nuitee
F
Forrest • couple • us
10
Excellent stay
Pros:

Everything was fantastic, if we are in the area will stay there again.

Cons:

Nothing caused us any problems

2026-05-18 • via Nuitee