Aloft by Marriott El Paso Downtown

Hotels
•
Aloft
8.7 (462 reviews)
303 Texas Avenue , El Paso , us
+1 915-351-7990

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great staff
Clean and comfortable rooms
Fantastic location
Cons:
Cleanliness issues
Lack of included breakfast

Categories

Cleanliness
8.19
Some cleanliness issues noted, particularly in the shower.
Service
9.16
Staff were generally friendly and accommodating, though there were a few reports of unhelpfulness.
Location
9.2
Centrally located near many amenities.
Room Quality
8.65
Rooms praised for cleanliness and comfort, with some mentioning minimal noise.
Amenities
8.68
Amenities liked, including game area and patio.
Value for Money
8.64
Overall perceived as good value, though some dissatisfaction with certain amenities.
Food and Beverage
8.19
No breakfast included, which affected overall rating.
Overall Experience
8.86
General sentiment is positive, with visitors eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:00

Property Description

Modern Accommodations
Experience contemporary comfort at Aloft El Paso Downtown with stylish rooms equipped with flat-screen TVs and sleek bathrooms.

Convenient Location
Situated just steps away from El Paso Museum of Art and a short distance from Sun Bowl Stadium, our hotel offers easy access to top attractions in the area.

Exceptional Amenities
Enjoy complimentary WiFi throughout the property, a fitness centre to stay active, and unwind at the on-site bar. Let our friendly reception team assist you in making the most of your stay.

Book your stay at Aloft El Paso Downtown for a perfect blend of convenience and modern comforts.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ELP

Location

Guest Reviews

8.7
Based on 462 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
R
Rempel • couple • mx
9
2026-08-09 • via Nuitee
N
Nai En • extended_group • sg
7
2026-08-07 • via Nuitee
H
Hugo • family_with_children • us
10
Definitely a great place to stay if you’re in El Paso, Texas
Pros:

Great location great customer service

Cons:

Parking was not great unless you wanted to pay extra for valet

2026-07-21 • via Nuitee
R
Ricky • family_with_children • us
9
Wonderful
Pros:

The loft was beautiful and spacious for all of us.

2026-07-14 • via Nuitee
L
Luis • solo_traveller • us
10
2026-07-13 • via Nuitee
R
Raymond • couple • us
9
2026-07-13 • via Nuitee
G
Greg • couple • us
10
2026-07-12 • via Nuitee
J
Jordan • extended_group • gb
9
2026-07-08 • via Nuitee
L
Luis • solo_traveller • us
8
2026-07-07 • via Nuitee
C
chapstucker • solo_traveller • us
4
Cons:

you didnt get the hotel to bok my reservation . you are a joke of a company amd i need a refund. you keep hanging up on me wth your ai service reps

2026-07-07 • via Nuitee
H
Holly • couple • us
10
2026-07-06 • via Nuitee
I
IZQUIERDO • family_with_children • us
7
I would ask management to update their records so that 3rd party bookings can be accessed
Pros:

Location

Cons:

That my booking.com reservation was not accepted even though it was confirmed and I had reservation and pin#

2026-07-06 • via Nuitee
J
Jessica • couple • mx
4
2026-07-06 • via Nuitee
B
Bita • solo_traveller • us
2
Dont stay here!!
Pros:

Location was great, and thats it! Terrible customer service, talked to three different people, couldn’t solve the booking problem and each said different things! And I got charged extra 30$ and they dont know why!!

Cons:

Room layouts are wired! Terrible customer service, talked to three different people, couldn’t solve the booking problem and each said different things! And I got charged extra 30$ and they dont know why!!

2026-07-05 • via Nuitee
T
Tania • couple • us
10
2026-07-01 • via Nuitee
A
Alejandro • couple • us
10
2026-06-27 • via Nuitee
M
Mary • couple • us
6
2026-06-24 • via Nuitee
C
Christian • family_with_children • us
2
Said hello to front desk and was ignored and got a one word sorry for their being a homeless man sleeping in front of ou
Pros:

Location, and view

Cons:

Homeless man in sleeping in front of our door. What seemed like stained sheets. Rude front desk

2026-06-23 • via Nuitee
G
Guadalupe • extended_group • us
10
Pros:

Room was very clean, staff was very nice and friendly

Cons:

N/A

2026-06-22 • via Nuitee
N
Naranjo • couple • us
3
Disappointed. The hotel would not honor a third party booking (booking.com) as a reserved king room. I had to settle f
Cons:

Property did not honor third party booking

2026-06-22 • via Nuitee