Homewood Suites by Hilton Rocky Mount

Hotels
Hilton Worldwide
9.2 (148 reviews)
231 Gateway Blvd, Rocky Mount, North Carolina, 27804 , Rocky Mount , US

Pets allowed

Facilities

Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.8
Some issues with room cleanliness reported, including the presence of pests.
Service
10
Many positive comments on staff helpfulness and friendliness.
Location
9.8
Conveniently located off I-95 with easy access.
Room Quality
8.8
Mixed feedback, with some nice features but reported maintenance issues.
Amenities
9.3
Decent amenities available, including a small kitchen.
Value for Money
9.8
Considered worth the price for the size and functionality of suites.
Food and Beverage
8.8
Breakfast provided positive remarks, though some issues reported with coffee quality.
Overall Experience
9.3
Overall good experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:46

Property Description

Recreational Amenities
Indulge in a 24-hour fitness center and a seasonal outdoor pool at the hotel.

Featured Amenities
Experience a 24-hour business center, complimentary newspapers, and dry cleaning/laundry services during your stay.

Spacious Event Space
Planning an event in Rocky Mount? Benefit from over 6000 square feet of conference and meeting space at the hotel.

A stay at Homewood Suites by Hilton Rocky Mount situates you perfectly in the heart of Rocky Mount's medical district. Book now to experience the perfect blend of comfort and convenience.

Important information:

  • The seasonal pool will be open from May to September.
  • Up to 18 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.2
Based on 148 reviews
Cleanliness: 7.8
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 8.8
Overall Experience: 9.3
M
Makysha partner
10
Pros:

I will visit again and again!!! Great staff, food and amenities. I’m so glad to have stayed here.

2025-10-12 via Nuitee
S
Sandra
10
Pros:

The design of our suite was nice and spacious. The staff were so helpful and friendly.

2025-10-11 via Nuitee
G
Glenda
10
Pros:

Yes! Loved everything about the place.

2025-10-10 via Nuitee
K
Ken family
8
Pros:

The room service staff a bit in a hurry- forgot tissues,
and no toilet paper backup - had 3-4 sheets on roll in bathroom, had to go down to desk to get roll.
No maintenance /house staff on duty, small problem but no one to help.

2025-10-05 via Nuitee
L
LeShawn family_with_children
10
Pros:

Very clean & breakfast was amazing!

2025-10-04 via Nuitee
L
LeShawn family_with_children
10
Pros:

By far the best hotel property in the area

2025-10-01 via Nuitee
J
Jack
2
Pros:

Receptionist couldn’t find my reservation, showed her paperwork from Expedia and though I was a little frustrated, she was extremely rude and said I was rude since I entered property. It appears after talking to Expedia, your hotel never confirmed reservation.

2025-09-28 via Nuitee
A
Alejandro family_with_children
4
Pros:

We stayed three nights, first night we reported that the room thermostat did not stop running on heat so the room got really really hot.
We didn’t get room service any of the three days we were there.
Couldn’t use the Wi-Fi password that was associated with the room. We had issues connecting with the Wi-Fi.
Other than that great place great people clean facilities. Breakfast was great like what you expect from the Homewood suites.

2025-09-17 via Nuitee
G
Gary partner
10
Pros:

As avid bicyclists, my wife and I needed the extra space provided in the suite to keep our bikes and still have space to move around. The small kitchen was great, especially having the fridge/freezer. Access from I-95 was quick and easy. Worth the price.

2025-09-09 via Nuitee
C
cindy partner
10
Pros:

This is a very, very nice hotel. Has everything you need. The staff is great. Descent prices.

2025-09-07 via Nuitee
H
Helena partner
10
Pros:

Front desk was super helpful

2025-09-06 via Nuitee
L
Loida family
4
Pros:

My room had an infestation of silverfish, I killed two in the bathroom , there was on in the closet & I killed one on the rug by the couch.The dresser was chewed up really bad on the bottom, the sofa bed was ripped on top cushions , and my room had a cockroach climbing up the wall

2025-08-31 via Nuitee
T
Tarek Mahmoud Mohamed
10
Pros:

.

2025-08-25 via Nuitee
D
David family
10
Pros:

Our family had a great time at this hotel.

2025-08-23 via Nuitee
L
Lori family
10
Pros:

What a great hotel! The room was very nice but what puts this place over the top is the staff. Everyone was so friendly and pleasant. Shout out the the breakfast staff, Joe and Ricky. The food was excellent.

2025-08-21 via Nuitee
C
CAROL partner
10
Pros:

The hotel is immaculate from the minute you walk in . Staff extremely friendly and helpful. Definitely a great stop overnight choice!

2025-08-18 via Nuitee
J
John family
10
Pros:

Front desk was outstanding, rooms very clean and the breakfast was great! Recommend to anyone traveling through Rocky Mount NC.

2025-08-13 via Nuitee
M
Michael family
10
Pros:

Clean

2025-08-07 via Nuitee
J
Jeff family
4
Pros:

The property itself was fine. Our bathroom did not flush and they had no other rooms available for us. We were told that we would not get any type of refund since we went through a third party. Maintenance was not available on site and we ended up having to go to the lobby every time we had to go to the bathroom which was absolutely ridiculous!

2025-08-04 via Nuitee
D
Dustin
10
Pros:

Clean, Friendly staff and breakfast was ok. Dining options within walking distance

2025-08-04 via Nuitee