Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
High prices for food and parking
Cleanliness issues

Categories

Cleanliness
8.35
Issues with cleanliness mentioned, particularly with the mold found on strawberries.
Service
9.82
Staff were described as extremely friendly and attentive, positive remarks throughout.
Location
10
Location praised consistently across multiple reviews for its convenience and views.
Room Quality
8.81
Modern and stylish, but issues with malfunctioning technology indicated some concerns.
Amenities
9.34
Amenities mentioned as satisfactory, with unique features like sustainable coffee pods.
Value for Money
7.8
Concerns about high prices for parking and food noted as poor value.
Food and Beverage
8.85
Breakfast described as excellent, but specific food items were criticized for their pricing.
Overall Experience
9.84
Mostly positive experiences, though some significant issues impacted the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:41

Property Description

Luxurious Accommodations and Stunning Views

Featuring 312 spacious guest rooms with custom furnishings and breathtaking views of the Brisbane River, W Brisbane offers a luxurious stay like no other. Each room is equipped with a 55-inch LED TV, Bluetooth speaker, in-room mix bar, and complimentary luxe amenities.

Exceptional Dining Experiences

Indulge in a culinary journey at W Brisbane's three dining venues. From light bites and drinks at the WET Deck overlooking the river to innovative cocktails and snacks at the Living Room Bar with live DJ entertainment, guests are in for a treat for their taste buds.

Relaxation and Wellness

Unwind and rejuvenate at AWAY Spa with a range of massage, facial, and nail treatments. Whether it's a pampering session or a workout at the fitness centre, guests can experience ultimate relaxation during their stay.

Book your stay at W Brisbane now to enjoy a luxurious retreat with stunning views and exceptional amenities.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

One time cleaning fee of AUD 150 (once) and a daily pet fee of AUD 30 per night.

Pets are not allowed to be left in the room without the supervision of their owner.

Guests are required to show a photo ID and a physical credit or debit card upon check-in.

Digital wallet payment methods such as Apple Pay & Google Pay are not supported at the hotel during check-in and check-out process.

Please note that all special requests are subject to availability and additional charges may apply.

Name on Photo ID and name on credit card must match the name of the booking.

Due to outside work on the Brisbane Metro Project by Brisbane City Council we have been advised to anticipate an increase in noise levels, which unfortunately is out of our control. We apologize in advance for any inconvenience this may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 70 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2882 reviews
Cleanliness: 8.35
Service: 9.82
Location: 10
Room Quality: 8.81
Amenities: 9.34
Value for Money: 7.8
Food and Beverage: 8.85
Overall Experience: 9.84
M
Medley • family_with_children • au
8
Pros:

everything was great

2026-07-12 • via Nuitee
L
Lindsay • family_with_children • au
10
Perfect staycation for us. Will definitely return.
Pros:

Loved everything about it. The staff went above and beyond for myself and my two children .

Cons:

Nothing

2026-07-11 • via Nuitee
J
Jana • solo_traveller • au
10
2026-07-11 • via Nuitee
J
Joshua • couple • au
7
2026-07-11 • via Nuitee
D
Darren • couple • au
10
2026-07-10 • via Nuitee
C
chris • solo_traveller • au
10
2026-07-08 • via Nuitee
D
danfeng • family_with_children • au
7
2026-07-08 • via Nuitee
P
philippe • family_with_children • it
7
Pros:

Emplacement ideal, beau spa et gym

Cons:

Pas de chauffages fonctionnel dans la chambre , pas de couverture, bruyant , attente au restaurant

2026-07-08 • via Nuitee
S
Shannon • family_with_children • au
10
2026-07-08 • via Nuitee
L
Luke • couple • au
3
The staff were amazing the facilities were nice. The room was a little bit underwhelming.
Pros:

The location was amazing. We ate at the lex. The food and the restaurant were amazing

Cons:

The bed was horrible. It was one of the worst hotel bed my wife and I have ever slept in. The fridge in the bedroom was very noisy. The fridge would be quiet then it would go on and make a loud humming noise it kept waking us up when we were sleeping.

2026-07-07 • via Nuitee
D
Demity • solo_traveller • au
10
2026-07-07 • via Nuitee
N
Noushin • solo_traveller • au
10
2026-07-06 • via Nuitee
R
Rosie • solo_traveller • au
6
Nice but becoming dated.
Pros:

The check in was great. The breakfast was good with lots of gluten free options. The pool area was nice but had a chip fryer smell to it.

Cons:

The carpet had lots of stains in our room, one looked like vomit. The media and technology in the rooms is dated, no USB C, instead has older connectors. Touch screen lights are unresponsive and the fridge was noisy. We stayed here in 2019 and it was very new and amazing, you can tell that this place needs an upgrade which is a shame because the pricing of the rooms is comparable to a very upmarket hotel.

2026-07-06 • via Nuitee
J
Jialin • family_with_children • au
8
Pros:

The check-in experience and the Valet parking service was good. Overall, I had a good stay. The staff were generally friendly and welcoming, the breakfast was good, and the room had everything I needed.

Cons:

However, there was one interaction that left me feeling uncomfortable. One morning, as I walked past reception, the receptionist on duty (an older white gentleman) was warmly greeting and chatting with a white family who were passing by. When I walked past immediately afterwards, he appeared to deliberately avoid any eye contact or acknowledgement, despite us being only a short distance apart.

I don't usually jump to conclusions or assume racism, and I rarely raise concerns like this. However, the contrast between the warm interaction I had just witnessed and the complete lack of acknowledgement I received was noticeable enough that it stayed with me. It made me feel unwelcome in that moment.

I'm sharing this feedback not to make accusations, but because I hope every guest, regardless of their background, is made to feel equally acknowledged and welcome. Aside from this isolated incident, I genuinely enjoyed my stay and appreciated the service provided by the rest of the team.

2026-07-06 • via Nuitee
M
Marape • couple • pg
10
Enjoyed to the fullest
Pros:

View and cleanliness

Cons:

Liked every thing

2026-07-06 • via Nuitee
C
Courtney • couple • au
10
2026-07-05 • via Nuitee
A
Andrea • couple • au
10
Perfect, fun, relaxing
Pros:

Everything. From valet parking to check in, to the amazing room and view and breakfast, and late checkout.

Cons:

Nothing, it was superb

2026-07-05 • via Nuitee
P
Pettersson • solo_traveller • au
7
2026-07-05 • via Nuitee
G
Guy • couple • au
8
2026-07-05 • via Nuitee
M
Michelle • family_with_children • au
10
2026-07-04 • via Nuitee