Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
High prices for food and parking
Cleanliness issues

Categories

Cleanliness
8.35
Issues with cleanliness mentioned, particularly with the mold found on strawberries.
Service
9.82
Staff were described as extremely friendly and attentive, positive remarks throughout.
Location
10
Location praised consistently across multiple reviews for its convenience and views.
Room Quality
8.81
Modern and stylish, but issues with malfunctioning technology indicated some concerns.
Amenities
9.34
Amenities mentioned as satisfactory, with unique features like sustainable coffee pods.
Value for Money
7.8
Concerns about high prices for parking and food noted as poor value.
Food and Beverage
8.85
Breakfast described as excellent, but specific food items were criticized for their pricing.
Overall Experience
9.84
Mostly positive experiences, though some significant issues impacted the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:41

Property Description

Luxurious Accommodations and Stunning Views

Featuring 312 spacious guest rooms with custom furnishings and breathtaking views of the Brisbane River, W Brisbane offers a luxurious stay like no other. Each room is equipped with a 55-inch LED TV, Bluetooth speaker, in-room mix bar, and complimentary luxe amenities.

Exceptional Dining Experiences

Indulge in a culinary journey at W Brisbane's three dining venues. From light bites and drinks at the WET Deck overlooking the river to innovative cocktails and snacks at the Living Room Bar with live DJ entertainment, guests are in for a treat for their taste buds.

Relaxation and Wellness

Unwind and rejuvenate at AWAY Spa with a range of massage, facial, and nail treatments. Whether it's a pampering session or a workout at the fitness centre, guests can experience ultimate relaxation during their stay.

Book your stay at W Brisbane now to enjoy a luxurious retreat with stunning views and exceptional amenities.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

One time cleaning fee of AUD 150 (once) and a daily pet fee of AUD 30 per night.

Pets are not allowed to be left in the room without the supervision of their owner.

Guests are required to show a photo ID and a physical credit or debit card upon check-in.

Digital wallet payment methods such as Apple Pay & Google Pay are not supported at the hotel during check-in and check-out process.

Please note that all special requests are subject to availability and additional charges may apply.

Name on Photo ID and name on credit card must match the name of the booking.

Due to outside work on the Brisbane Metro Project by Brisbane City Council we have been advised to anticipate an increase in noise levels, which unfortunately is out of our control. We apologize in advance for any inconvenience this may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 70 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2619 reviews
Cleanliness: 8.35
Service: 9.82
Location: 10
Room Quality: 8.81
Amenities: 9.34
Value for Money: 7.8
Food and Beverage: 8.85
Overall Experience: 9.84
C
Caralyne couple au
8
Beautiful funky vibe
Pros:

A beautiful hotel in a great location easy access to the mall if you feel like some shopping. Excellent facilities and great styling for something lux but different.

Cons:

There was a really long wait in the lobby bar even though it was practically empty. There were sometimes double ups and miscommunication among the staff/departments. We felt like we had to really seek out service and assistance when we needed it.

2026-03-07 via Nuitee
J
Jessie family_with_children au
10
2026-03-07 via Nuitee
P
Peter couple nl
10
2026-03-07 via Nuitee
A
ann couple au
10
this hotel made our night extra special
Pros:

everything was perfect

Cons:

I have no complaints

2026-03-06 via Nuitee
L
Lisa family_with_children au
9
Pros:

The view is amazing

2026-03-02 via Nuitee
I
Ian family_with_children au
9
Awesome...W Brisbane is our favourite place to stay!
Pros:

Room and view

2026-03-01 via Nuitee
S
Shouan family_with_children tw
9
2026-02-28 via Nuitee
C
Christine couple au
9
2026-02-25 via Nuitee
K
Kathrin family_with_children au
10
Paradise in brisbane
Pros:

Best hotel design, best staff, most comfortable bed ever

Cons:

I would like it a little cheaper and better room service choices

2026-02-23 via Nuitee
C
Caroline family_with_children nc
9
Hyper agréable, ça change des hôtels conventionnels et fades !!
Pros:

Le concept, la déco, les chambres (nous avions réservé une chambre avec 2 lits doubles), la piscine, le restaurant

Cons:

Le bar W au wet deck (4e étage) à côté de la piscine : service lent et inefficace malgré 4 ou 5 staff en début d’après midi, vraiment en-deçà de tout le reste.

2026-02-22 via Nuitee
D
Davies family_with_children au
9
2026-02-22 via Nuitee
K
Kate family_with_children au
10
2026-02-14 via Nuitee
M
Marape couple pg
10
Enjoyed the Stay
Pros:

Ambiance

Cons:

Nothing

2026-02-14 via Nuitee
J
Jed couple au
10
2026-02-13 via Nuitee
R
Rebecca couple au
10
2026-02-12 via Nuitee
F
feng couple tw
10
2026-02-12 via Nuitee
J
Joanne couple au
10
Perfect staycation venue as it felt lux and had ammenities we enjoyed using
Pros:

I loved the design elements in the room and the beautiful ammenities included ie the wet bar pool was beautiful, mineral spa baths were perfect.

Cons:

Only a minor complaint but could hear some traffic and road nose outside.

2026-02-10 via Nuitee
R
Robert solo_traveller au
10
2026-02-09 via Nuitee
W
waleed couple nz
10
Pros:

EXEELLENT WOULD DEFINITELY RETURN

2026-02-09 via Nuitee
N
Naveesha couple au
10
A great and comfortable stay with a priceless river view
Pros:

The view was priceless

Cons:

I liked everything

2026-02-09 via Nuitee