AC Hotel by Marriott Boston Cleveland Circle

Hotels
AC Hotels by Marriott
8.6 (362 reviews)
395 Chestnut Hill Avenue , Boston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Modern and clean facilities
Friendly and helpful staff
Cons:
Noise from train tracks
Inconsistent room cleaning

Categories

Cleanliness
8.29
Hotel was very clean, but issues with noise and thin soundproofing impacted overall feel.
Service
9.06
Friendly service and helpful staff contributed positively to the experience.
Location
9.01
Great location near public transportation and food options, though it wasn't a hot spot.
Room Quality
8.05
Rooms were comfortable but had issues with dark interiors and noise from the train.
Amenities
8.68
Adequate amenities but some concerns with the additional costs for parking and lounge credits.
Value for Money
8.45
Reasonable pricing, but hidden charges like parking may deter some guests.
Food and Beverage
8.59
Breakfast offerings were appreciated, though some items may run out early.
Overall Experience
8.66
A generally satisfying stay with several positive aspects despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:07

Property Description

Modern Accommodations
AC Hotel by Marriott Boston Cleveland Circle offers stylish rooms equipped with modern amenities including air conditioning, a TV, and a work desk. Enjoy a comfortable stay in the heart of Boston.

Convenient Location
Located just a few kilometers away from popular attractions such as Fenway Park, Boston University, and the Museum of Fine Arts, this hotel provides easy access to the best of what the city has to offer.

Luxurious Facilities
Indulge in the hotel's fitness center, private parking, shared lounge, and bar. With free WiFi and a 24-hour front desk, AC Hotel by Marriott Boston Cleveland Circle ensures a seamless and enjoyable experience for all guests.

Book your stay now at AC Hotel by Marriott Boston Cleveland Circle for a memorable and convenient Boston getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.6
Based on 362 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.01
Room Quality: 8.05
Amenities: 8.68
Value for Money: 8.45
Food and Beverage: 8.59
Overall Experience: 8.66
S
Susan couple us
9
Very clean, i love the "train side" pretty view. Bed was comfy. AC was great. Room.410
Pros:

The room was clean, the "train side" was cool. The view out window was nice. Coffee in room was good, i had to move coffee maker to a better spot though. See thru door fridge was nice.

Cons:

The water pressure was weak. The side sprayer was hard to adjust, it rotated back to original side spot. The sink has no slope so cleaning was annoying after teeth brushing. The appearance of the bathroom was pretty.
The breakfast was ok. I didnt like the surprise 60 bill the waiter gave me.
It was confusing with the voucher. I was afraid to get the "ala carte" items for fear the bill would be higher. Come to realize its 23 for 1 person, then free with one voucher upon check out. My husband wasnt going to go down after that and I didnt go down day 2, wary.
As long as you dont need to hang long dresses, rod was low.

2026-01-19 via Nuitee
D
Diana Silvia couple ar
10
Pros:

La atención del personal y la ubicación

2026-01-07 via Nuitee
K
Kris solo_traveller us
10
2026-01-06 via Nuitee
D
Daniela couple it
8
2026-01-05 via Nuitee
N
Nancy couple us
8
Great place to stay near Brookline or Newton.
Pros:

Very modern, clean, friendly service, reasonable price

2025-12-26 via Nuitee
M
Michelle family_with_children us
6
My flight was delayed due to the all of the air traffic control issues due to the government shut down so I called to sa
Pros:

Love this property and area

2025-12-15 via Nuitee
N
Nicholas couple us
2
2025-12-15 via Nuitee
D
Dale family_with_children us
10
2025-11-27 via Nuitee
J
Joud solo_traveller us
10
2025-11-22 via Nuitee
C
Carmen solo_traveller us
7
Overall it was ok.
Pros:

Location for the purpose of my trip.

Cons:

I left early in the morning and the room had not been cleanes when I returned past 3:00pm. Plus the coffee maker in the room was broken.

2025-11-08 via Nuitee
I
israel couple il
10
Pros:

מקום ממש נחמד
חדרים נקיים ונוחים

Cons:

שהגענו לארוחת בוקר בתשע וחצי ולא נשאר כלום

2025-10-12 via Nuitee
D
Dana family
6
Pros:

We booked this hotel along with many other families for the BC vs. Clemson football weekend. Since the hotel promotes itself as a “BC Football Hotel,” we were very disappointed to return at halftime hoping to enjoy cocktails in the lobby, only to find that the game could not be shown on the TVs in the bar/lounge.
When we asked at the front desk, we were told that the hotel does not have the ACC Network. This is unacceptable for a property that markets itself around BC Football weekends. Many guests were disappointed to miss the second half of the game after leaving the stadium.
If you’re planning to stay here for a football weekend, be sure to confirm that they’ve added the ACC Network to their cable package—especially given the premium rates charged on game days!

2025-10-12 via Nuitee
T
Tetyana family
10
Pros:

All perfect

2025-10-11 via Nuitee
C
CMBD15 couple us
10
Pros:

Nice hotel, great location. Room was the perfect size and setup. Jasmine at the front desk was so nice and helpful.

2025-10-10 via Nuitee
S
Sam
10
Pros:

All of the above.

2025-10-09 via Nuitee
D
Dale family
10
Pros:

This place was amazing. Honestly couldn’t have been happier with the experience.

2025-10-09 via Nuitee
V
Vu
10
Pros:

Everything was clean an staff was super hepful

2025-10-03 via Nuitee
M
Montserrat family_with_children es
8
2025-10-03 via Nuitee
K
Kelly
10
Pros:

I was worried about the train noise from other reviews but it was no problem at all. Mediterranean restaurant right next door, Eagles deli a block away has breakfast lunch and dinner. One block to the T stop. Hotel was super clean.

2025-09-24 via Nuitee
V
Valerie
8
Pros:

This hotel is in Cleveland Circle, not Newbury St.. It is not a hot spot. Rooms are extremely dark. The additional $45.00 per night to park is outrageous.

2025-09-18 via Nuitee