The Millennials Shibuya

Hotels
9.4 (3071 reviews)
Shibuya-ku Jinnan 1-20-13 , Tokyo , jp

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Friendly, helpful staff (many positive mentions)
Excellent central location
Comfortable beds
Social lounge and working space
Clean showers and provided towels
Cons:
Severe customer-service incident regarding child booking and belongings removal
Music/noise on the 3rd floor can be loud
Only one elevator
Capsule rooms are small and can feel hot; limited privacy
Food consumption restricted to 4th floor

Categories

Cleanliness
9.7
Multiple guests mention clean showers, towels provided and overall tidy common areas; general impression is very clean for this property type.
Service
7.5
Mixed reviews: many guests praise friendly, exceptional staff, but a serious incident involving refusal to admit a child and removal of belongings led to significant distress and reflects poor handling in at least one case.
Location
10
Repeatedly highlighted as excellent — central, convenient for sightseeing and shopping (described as a standout strength).
Room Quality
9.6
Beds described as quite comfortable; capsule-space limitations noted (small/compact, can run a bit hot) but overall positive for this accommodation type.
Amenities
9.9
Lounge/working space, iPod dock, clean showers and towels praised; social spaces are a strong positive though music/noise on the 3rd floor is a drawback for some.
Value for Money
9.5
Not directly discussed in detail, but strong location, amenities and general cleanliness imply very good value for this hostel-style property.
Food and Beverage
9.5
Limited direct feedback on food quality; one note about food consumption being restricted to the 4th floor and an incident involving late-night dinner logistics—no strong negative on food itself.
Overall Experience
9.5
Generally fun, social and friendly with many positive mentions of staff, lounge and location; overall strong experience but marred for at least one guest by a serious customer-service failure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 17:02

Property Description

Modern Accommodation in the Heart of Tokyo

Prime Location: Located just 400 meters from the iconic Hachiko Statue, The Millennials Shibuya offers a convenient stay near popular attractions like NHK Studio Park and Meiji Jingu Shrine.

Comfort and Connectivity: Enjoy free WiFi access in every room along with a shared kitchen and lounge area. The shared bathrooms come equipped with complimentary toiletries for your convenience.

Business-Friendly: For those traveling for work, take advantage of the hotel's business center to meet all your professional needs.

Experience the best of Tokyo at The Millennials Shibuya. Book your stay now for a seamless blend of comfort and convenience.

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Location

Guest Reviews

9.4
Based on 3071 reviews
Cleanliness: 9.7
Service: 7.5
Location: 10
Room Quality: 9.6
Amenities: 9.9
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9.5
C
Charlotte • solo_traveller • fr
6
Pros:

Very clean
Great location

Cons:

It's not written anywhere on Booking that we can't sleep together when we book 2 cabins next to each other
Not really a capsule
A bit expensive for an upgraded dormitory

2026-08-29 • via Nuitee
A
Anirudh • solo_traveller • au
10
2026-08-29 • via Nuitee
H
HERIBERTO • solo_traveller • us
10
Pros:

Perfect spot when traveling alone

2026-08-29 • via Nuitee
M
Michael • solo_traveller • us
10
Wish every capsule hotel I stayed at was like this.
Pros:

This capsule hotel was exactly what I needed my first night in Japan. Simple, cheap, but didn’t feel like I was missing anything either. Lots of foreigners were staying here. Crazy how close you are to the action of Shibuya here.

Cons:

The elevators were incredibly difficult to navigate and I wish the staff had a little better knowledge of places for dinner and to storage luggage nearby.

2026-08-29 • via Nuitee
B
Binal • solo_traveller • au
10
I always stay here when in Tokyo
Pros:

Convenient location, love the common lounge to meet other people and they offer coffee. Dorms and bathrooms are clean

2026-08-28 • via Nuitee
A
Antoine • solo_traveller • fr
10
2026-08-28 • via Nuitee
T
TOMOMI • solo_traveller • jp
10
また泊まりたい
Pros:

受付のスタッフさんは外国人ばかりでしたがとても感じがよくて親切でした
1度金庫の鍵を失敗して言いに行ったら　よくあることですから心配しないでくださいね～と。
うれしかったです
ベッドは広くてゆったりできたし　まわりの音なども気にならず　外人さん多めでしたがみんな静かにすごしてました

Cons:

特にないですが　背の低い人や足の悪い人などはベッドが高いので上りにくいかなというくらいです

2026-08-27 • via Nuitee
A
Artem • extended_group • us
6
2026-08-26 • via Nuitee
S
Segolene • solo_traveller • be
9
Génial.
Pros:

Tout était super moderne, de bonne qualité et propre.
L’emplacement est parfait et le personnel est gentil.

2026-08-26 • via Nuitee
R
Ricardo • solo_traveller • ie
9
2026-08-26 • via Nuitee
A
amanda • solo_traveller • us
10
2026-08-25 • via Nuitee
D
Déborah Evelin • solo_traveller • br
10
Pros:

O principal é a localização perto de tudo que precisava, lojas, mini mercados, vários lugares para comer, compras, perto da estação, além do local ser muito limpo e organizado, os funcionários sempre muito alegres e prontos para ajudar.

Cons:

O secador de cabelo era muito fraco

2026-08-25 • via Nuitee
D
Déborah Evelin • solo_traveller • br
10
2026-08-25 • via Nuitee
船津 • solo_traveller • jp
9
2026-08-25 • via Nuitee
M
Mei • solo_traveller • jp
9
2026-08-25 • via Nuitee
マーク • solo_traveller • jp
10
2026-08-25 • via Nuitee
A
Ahmed • solo_traveller • au
8
2026-08-24 • via Nuitee
S
SAITO • solo_traveller • jp
10
2026-08-24 • via Nuitee
P
Pierre-Adrien • couple • fr
5
Une belle expérience japonaise
Pros:

La propreté des lieux, l’emplacement idéal dans SHIBUYA.

Cons:

Le bruit toute la nuit. Compliqué de dormir sans être interrompu dans son sommeil toutes les heures…

2026-08-24 • via Nuitee
R
RBG • solo_traveller • es
9
2026-08-23 • via Nuitee