El Pontifical

Hotels
8.9 (210 reviews)
Calle del Río Henares, 3 , Los Santos de la Humosa , es

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Welcoming staff
Beautiful setting
Cons:
Poor cleanliness
Breakfast issues

Categories

Cleanliness
8.06
There were several complaints about cleanliness, including insufficient maintenance and poor conditions in dining areas.
Service
10
The staff were praised for being welcoming and accommodating despite language barriers.
Location
9.53
The hotel is beautifully located in a quaint village with spectacular views.
Room Quality
8.57
Rooms were noted as clean and cozy but had issues with sound insulation and lighting.
Amenities
8.52
Some amenities were lacking like a hair dryer and proper breakfast service.
Value for Money
9.05
Rooms are viewed as overpriced given the reported issues with service and amenities.
Food and Beverage
8.01
Breakfast quality was criticized, while the restaurant dinner received better feedback.
Overall Experience
9.46
Guests highlighted beautiful experiences but noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:53

Property Description

Charming 18th-Century Hotel in the Heart of Los Santos de la Humosa

Historic Charm: Step into El Pontifical and immerse yourself in the 18th-century charm with wooden floors, beamed ceilings, and brick walls in every room.

Culinary Delights: Indulge in traditional local dishes at the on-site restaurant or enjoy a meal al fresco on the terrace, offering a delightful dining experience for guests.

Ideal Location: Situated next to the main square and the Church of San Pedro, El Pontifical offers a convenient stay just a short distance from both Madrid and Guadalajara.

Experience the historic charm, culinary delights, and ideal location of El Pontifical. Book now for a memorable stay!

Important information:

Guests arriving after 20:00 are kindly requested to inform the hotel of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the hotel in advance using the contact details found on the booking confirmation.

Please note that restaurant closes weekly on Monday, Tuesday as well as Sunday nights.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Location

Guest Reviews

8.9
Based on 210 reviews
Cleanliness: 8.06
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 8.52
Value for Money: 9.05
Food and Beverage: 8.01
Overall Experience: 9.46
L
Leandro • family_with_children • es
10
Tremendo 😍😍👌🏾👌🏾
Pros:

Todo 😍😍😍

2026-08-11 • via Nuitee
N
Naila1969 • solo_traveller • be
9
Pros:

Le lieu, la vue

Cons:

Rien mais il faudrait préciser que les rues sont fort en pente et etrtoites

2026-08-10 • via Nuitee
R
Raquel T. • solo_traveller • pt
10
Muito recomendável
Pros:

Excelente para desconectar, vistas bonitas numa povoação pequena e rural embora super próximo de Madrid. Hotel com encanto, rústico. Limpo. Permitem animais de estimação. Simpatia. Bar muito agradável, preços correctos. Estacionamento muito próximo. Tudo simples e tranquilo para umas noites de relax.

Cons:

Nada

2026-08-07 • via Nuitee
C
Christian • couple • at
10
2026-08-05 • via Nuitee
I
Isabella • couple • es
10
Un sitio de paz!
Pros:

Si buscas tranquilidad aquí lo tienes! Un trato maravilloso;se come muy bien . Nos han tratado muy bien ;limpieza diaria para la habitación;y la comida excelente!Volveremos pronto!

2026-08-04 • via Nuitee
R
Raquel • couple • es
6
Pros:

Que me dejen entrar con mi perro sin discriminación de raza , las instalaciones eran bastantes bonitas

Cons:

Soy una persona alérgica al polvo y lo pasé bastante mal además de el aire era muy escaso

2026-08-04 • via Nuitee
E
Enrique • solo_traveller • ar
9
Buen lugar para descansar
Pros:

El restaurante.
Muy bueno
Rica comida.
Muy bien atendido

Cons:

Un poco chica la habitación que teníamos

2026-07-24 • via Nuitee
M
Mateo • solo_traveller • es
10
Fabuloso
Pros:

El trato, las vistas y todo en general

2026-07-23 • via Nuitee
F
Francisco • couple • es
1
FATAL NO VOLVERIA
Pros:

Pongo 1, por no poder poner 0.
Habitación sin aire acondicionado, personal encargado de resolver el asunto sin conocimiento alguno, no dan solución se quedan con el dinero de la habitación aun no disfrutado la estancia.

Cons:

no funcionaba el aire acondicionado y estamos en VERANO.

2026-07-23 • via Nuitee
A
Azucena • solo_traveller • es
5
Pros:

Es tranquilo y la cama bien

Cons:

El techo de ducha estaba de vergüenza ,el baño pequeñísimo

2026-07-19 • via Nuitee
J
JUAN • solo_traveller • es
9
Pros:

LA LIMPIEZA Y ATENCIÓN DEL PERSONAL

2026-07-15 • via Nuitee
J
José Carlos • solo_traveller • es
7
Pros:

La limpieza y la atención de la mujer que nos dio las llaves

Cons:

Habitación un poco pequeña y para llegar al hotel un poco laberinto.

2026-07-13 • via Nuitee
F
Francisco • couple • es
3
2026-07-12 • via Nuitee
B
Bettina • couple • de
7
Für einen kurzen Aufenthalt immer wieder
Pros:

Der freundliche Empfang! Auch unsere vorzeitige Anreise war kein Problem. Im Gegenteil. Uns wurde auch mittags um
12h noch ein einfaches, köstliches Frühstück mit Spiegeleiern serviert! Auch das Menü am Abend im Restaurant ist empfehlenswert. Wir haben im Höhlen-Restaurant gegessen, was ausgesprochen angenehm bei dieser Hitze (38Grad) war. Der Hauseigene Parkplatz war auch hilfreich. Und unsere Hündin herzlichst willkommen.

Cons:

Nur der Frühstücksraum war ein wenig trostlos.

2026-07-11 • via Nuitee
E
Ekaterina • solo_traveller • es
10
2026-07-09 • via Nuitee
E
Emma • solo_traveller • es
10
Pros:

Lo rural

Cons:

La ubicación está arriba del pueblo como escondido

2026-07-04 • via Nuitee
E
Erwin • solo_traveller • es
5
Cons:

Erg lawaaiig, drukke weg in het dal met erg veel geluid als de wind verkeerd staat.

2026-07-02 • via Nuitee
W
Willd • solo_traveller • es
10
Pros:

Las habitaciones preciosas , todo limpio , la amabilidad de la señora espectacular , el precio accesible . Gracias

2026-06-30 • via Nuitee
C
carme • couple • es
8
Silenci i tranquil·litat
Pros:

Lloc tranquil, amb aire acondicionat i esmorzar correcte (opcions de esmorzar salat i continental).
El que més m'ha agradat és la terrassa on pots estar fresc després d'un dia de molta calor així com tenir pàrking.
Terrassa és tranquil·la i 'romàntica'.
Carta amb diferents opcions. Bon menjar.
Tracte molt agradable.

Cons:

El gps et fa arribar al lloc pel mig del poble amb carrerons estrets. Millor arribar per la part nova del poble.

2026-06-29 • via Nuitee
F
Francisco Javier • couple • es
8
2026-06-27 • via Nuitee