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Facilities
Property facilities
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Express check-out
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Luggage storage
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Express check-in/check-out
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Wheelchair accessible
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Front desk (limited hours)
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Express check-out
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Smoke-free property
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Express check-in
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Parking (limited spaces)
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Self parking (surcharge)
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Reception hall
Review Highlights
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Property Description
Modern Aparthotel with Prime Location
Discover our chic and contemporary aparthotel with easy access to Toronto's top attractions. Express Check-In and Check-Out
Enjoy hassle-free arrival and departure with our efficient express services. Fully Equipped Guestrooms
Indulge in our stylish guestrooms complete with kitchens, free Wi-Fi, and satellite TV.
Centrally located in Toronto, book now for a convenient and luxurious stay at GLOBALSTAY. Gorgeous Apartments.
- Only registered guests are allowed in the guestrooms.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Maximum number of pets per room 2
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Smoking
No smoking
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Pets
Pets welcome
Property policies
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Pets
Maximum number of pets per room 2
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Smoking
No smoking
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Pets
Pets welcome
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Check-in & Check-out
Contactless check-out is available
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Activities
No parties or events
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General
Events/parties not allowed
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Accessibility
No elevators
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Pets
Pets allowed
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Covid
Property does not offer onsite COVID-19 testing
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Children and extra bed policy
Children welcome
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Guest type
LGBTQ friendly
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Health & Safety
Property uses a professional cleaning service
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Children and extra beds
No cribs (infant beds) available
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Health & Safety
Property does not require health documentation at check-in
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Pets
Service animals are allowed
Location
Guest Reviews
The whole check-in process was a bit complicated. The directions provided to us were not clear. We arrived at the back by the parking garage so that threw us off a bit. We missed the big sign in kiosk outside of the complex. Walked in behind a resident and missed the outdoor kiosk. So my advice… park your car were they tell you. Walk to the doors of the building you are in(we were in 14). On the right is the sign in kiosk. As their directions state, once you put in your code the doors will unlock. Walk in and go straight to elevators and to your room. The parking key fob got us in ok. But we couldn’t operate the elevator doors to our hotel from the garage because we think the fob didn’t work. An extra set of directions to help us get from parking ramp back to the hotel would have been helpful. Once we figured that out, it was breeze!
The view was breathtaking. The condo was very comfortable, but there was the odd problem with patio door, not locking bathroom doors hard to slide open and close. Dryer was not working in the room properly despite all this we enjoyed our holiday very much here and would do it again.
Stayed here with our family. All in all we enjoyed the location but found the organization operations rental difficult to deal with. I WILL NOT be using Global Stay again. My detailed review is below.
Kids enjoyed the Hozier concert. Check I. Location was great. Check in process was confusing. We discovered that there were not enough blankets for the number of beds in our room. When I messaged them about it they insisted there were and did not offer a resolution to the problem.
Late the first night We found the sofa bed dirty and unclean. There were several dirty sheets folded up into it. Since it was late we got to work and washed the sheets so there was a clean bed. I pointed this out to them and asked for a discount - they advised that since we did not take photos of the condition of the bed they wouldn’t offer one.
I called them several times and they did not answer my calls regarding the matter. I also messaged them through WhatsApp and by email - they pretty much ignored my messages and emails taking days to respond to my requests. This was a sharp contrast to how quickly they would let us know there was an up charge we had to pay for.
My room was on the 61st floor, so excellent views inland of Toronto with a peek of the water. Had a full-size fridge, washer, dryer and a full set of other appliances, its staying in an apartment after all, not an hotel room. Great location next to Union station and very close to the water front with lots of shops and attractions. Overall very nice, it was clean except for the bathroom light switch which was very dirty. Also the dryer made a loud rattling during use because the upper panel is loose, putting something heavy on it dampened the noise. Very quiet and excellent climate control system that silently maintained the perfect temperature. I would stay here again next time I am in the city.
A bit of a challenge to get in and connect with the person to let you in but once that was done it was great! Amazing location.
Good location. A lot of water and tear. Customer service was poor. From concierge and through to online email responses.
This was by far one of the worst experiences I have ever had at a “hotel”. The check in details is harder than an escape room & no one in customer service knows what’s going on.
If I had the time, patience and money I would have looked for another place to stay.
I will start about the pluses... the apartment was really nice, however there were stains on the ceiling, the blinds were ripped in one bedroom and the ones in the other room has something on them. There was some type of oil on the kitchen table & there was mold in the bathroom. There was also chipping on some of the corners of the walls. Now it's obviously used for renting out so in the grand scheme of things this wouldn't be an issue HOWEVER this place to deal with..... omfg.
I have never had a more horrendous experience in my life dealing with a check in. (And no the front desk is not a front desk but a security guard.) I waited less of a time at Disneyworld at check in than I did here. It took us an HOUR AND A HALF TO GET TO THE ROOM AND PARK THE CAR. (No lines etc. We got there late.)
They handled almost everything via email which you have to send pics of your ID, a selfie holding it etc. Ok whatever. But the delay. Now ontop of this you then have to pay a deposit which is stated is you have to if you stay over x amt of days and have a pet. (Neither applied.) So i paid that. We ask the security dude about the parking space & i had to call & email there person. Took forever to get that also. There was no fob we used the intercom to get in. After checking out i was asked how we got to the spot & told the lady (she called and it was like an interrogation.) Like Fobs have memory to check
It was unreal, view was awesome and everything about the place was perfect and just like the pictures! Will definitely be going back and already recommend to a couple people
Great location
I liked my stay
Nice place with a beautiful view, absolutely amazing. Close to everything that downtown Toronto has to offer. Biggest factors for the rating
Check in was terrible to the point we canceled and booked elsewhere
Location was ideal. We were attending a concert at the Scotiabank Centre and it was so close. Close to CN Tower and other local attractions. The building is very nice and we felt safe. The unit itself was nice. Some things could be improved though. There were no hand towels or facecloths. No sugar for the coffee but there was some whitener (small amount). Unless that was left behind by a previous guest. But you'd think there would be sugar. There was no full sheet set for the additional sofa beds. I had to use a duvet cover as a sheet and it didn't look clean. There were lots of pillow cases and a fitted sheet but no flat sheet. Beds were ok. I messaged the cell number provided several times but never got any response. Messaged for facecloths and hand towels but ended up buying our own facecloths and used the kitchen dishcloths as hand towels. There were not a lot of large towels either for 4 people. The carpet in the bedrooms should be removed. It was dirty and didn't even look like it was vacuumed. We might actually stay again but hopefully next time, it will be better equipped.
★☆☆☆☆ — Would give 0 stars if possible
This property was a complete disappointment and nothing like the listing described. The room was dirty, with bed sheets full of hair and a bad smell throughout. The AC was broken and extremely loud, making it impossible to sleep. The owner advertises it as a 3-bedroom condo, but it's actually 2 bedrooms with a random bed placed in the living room. The "queen beds" were only double size, and the curtains were broken, so we couldn’t close them for privacy or light blocking. One bathroom had no working light, meaning you had to use it in the dark.
The check-in process was bizarre and unprofessional — we were told to wait outside a restaurant near the building for someone to arrive and let us in. No contact info was provided, and the person didn’t show up until 30+ minutes after the scheduled check-in time. The entire experience felt unsafe and sketchy.
My family felt extremely uncomfortable and insecure, and we ended up leaving and booking a room at the nearby Delta Hotel instead. We didn’t sleep a single night here.
Do NOT recommend this property — avoid it at all costs.
Pre check-in info via email from Hotels.com was dysfunctional. Was eventually able to pay damage deposit after phoning Globalstay direct, but check-in info they sent was hopeless: security at condo front desk solved our problems.
Apartment was fine, except: 1 - Hot water was really only warm, and after running for 5 minutes. 2 - Couldn't get dishwasher to start. 3 - Window drapes to narrow and too long.
Global Stay is nothing like the pictures, to reach the room you had to have a fog for the elevator to get to your room,
The fob was in our room with the key, we were on the 51st floor so a gentleman was going to the 55 floor, so we had to go down the stairs, the couch was broken the main Bedroom was all glass, I was there with my son and daughter, so the only place to dress was in a small bathroom, there was only one closet.
Perfect location with a very good price. They were very helpful at our arrival, helped with parking even i was last minute to reserve a spot. The unit we got was on the 22nd floor with 3 bedrooms and 2 bathrooms. The only down side was that one of the matress was curving in the middle like there was something broken and the bath was clugged.
Difficult check in process. Great location. No access to pool. Very uncomfortable beds. Easy check out process.
Would not recommend anyone stay here. The booking process requires a bunch of drip payments via PayPal and you have to send images of yourself and your ID to a non-secure email. They actually charged us an extra $20 to bring our 10 month old daughter. Ridiculous. The check in communication was terrible. They told me to text but didn’t respond. I called three times. The representative who eventually let me to check in didn’t speak English or French. The unit was hot, loud with the dryer going from the last stay, and not in good condition. We didn’t feel comfortable. The bathrooms had a smell, the towels had smells, the shower was dark and dingy. The doors didn’t
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