Ridge Service Suite At Times Square

Hotels
•
Independent
8 (307 reviews)
No 1 Jalan Imbi , Kuala Lumpur , MY
60-199338823

listing image 1
Show all photos

Facilities

Fitness facilities
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Elevator
Fitness facilities
ATM/banking
Shopping on site
See all facilities

Review Highlights

Pros:
Location
Convenient check-in
Nice view
Cons:
Poor cleanliness
Old facilities
Value for money concerns

Categories

Cleanliness
7
Several reviews mentioned dirtiness and lack of proper cleaning.
Service
9
Generally responsive staff but with some complaints about poor communication.
Location
9
The location is praised in multiple reviews for convenience.
Room Quality
7
Many reviews mentioned old and in need of upgrades, with several issues.
Amenities
8
Amenities received mixed feedback, with some positives, but many noted outdated facilities.
Value for Money
7
Several reviews expressed that it was not worth the money paid.
Food and Beverage
8.5
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.5
Mixed reviews, though some guests expressed a willingness to return due to location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 13:03

Property Description

Luxurious Amenities
Indulge in 3 outdoor swimming pools, a sauna, and a fitness center for ultimate relaxation.

Dining and Entertainment
Savor a delicious meal at the on-site restaurant and unwind with a drink at the bar/lounge.

Convenient Facilities
Benefit from a business center, complimentary newspapers, and dry cleaning services, along with 5 meeting rooms for events.

Escape to luxury at Ridge Service Suite At Times Square in Kuala Lumpur. Book now for a memorable stay!

Important information:

* Pool access available from 6:00 AM to 10:00 PM.
* No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 307 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8.5
M
Muhamad Azwan • family_with_children • my
10
Pros:

cantik

2026-04-11 • via Nuitee
N
nashwan • family_with_children • my
7
2026-04-08 • via Nuitee
M
Mohd • family_with_children • my
8
Worth it
Pros:

Cleanliness

Cons:

Old aircond did not cool

2026-03-27 • via Nuitee
Z
zolkefli • extended_group • my
10
2026-03-26 • via Nuitee
A
Aziya Hanim • extended_group • my
6
Overall ok
Pros:

Location is strategic

Cons:

Cosy

2026-03-23 • via Nuitee
P
Pitchot • family_with_children • my
10
Pros:

Good..i like

Cons:

Check request not get it

2026-03-23 • via Nuitee
H
Hayami • extended_group • jp
4
Pros:

立地

Cons:

・インド人オーナーがお釣りを30RMのところを20RMしか渡そうとしなかったことと、デポジットで100RMをボッタクられそうなったこと（一緒に行った友だちが宿泊代のレシートを取ってくれなかったら多分100RMは返ってこなかったです。）
・同じくインド人オーナーが、連泊だったのに清掃も入らせず、タオルを交換する気も無かったこと
・ドライヤーが無かったこと

2026-03-16 • via Nuitee
E
Erwin • couple • my
10
2026-03-11 • via Nuitee
A
Affizi • couple • my
10
2026-03-10 • via Nuitee
E
Eliezsya • extended_group • my
10
2026-03-10 • via Nuitee
A
Arumugam • solo_traveller • my
10
2026-03-10 • via Nuitee
S
Sumaiya Tasnia • family_with_children • bd
5
2026-03-09 • via Nuitee
M
Makoto • solo_traveller • th
2
Not a hotel. Someone using his extra apartment
Pros:

Good location

Cons:

Payment should be in cash only, and deposit in cash again was necessary. They said it was their system but looked like a lack of system.
So I was with local cash only the last day. Not practical to a one time traveler.

2026-03-07 • via Nuitee
K
kamaladevy • couple • my
5
Pros:

Place

2026-03-05 • via Nuitee
W
Wai • couple • gb
1
Totally this hotel is too old, room smells, towel not clean like very old clothe, not value for money, never back again
Pros:

☹️😣😣

Cons:

Room smells, too old need upgrade, towel is not clean like very old towel need go out to buy a new one , don’t know why they not upgrade totally is not value for money

2026-02-23 • via Nuitee
M
Mohammed • couple • iq
10
2026-02-10 • via Nuitee
I
Ina • couple • my
10
2026-02-10 • via Nuitee
T
Tan • extended_group • my
10
Worth it
Pros:

Nice interior and view

Cons:

Maybe the bathroom not that wonderful but still acceptable.

2026-02-10 • via Nuitee
S
Siti Nor Ashikin • family_with_children • my
9
2026-01-30 • via Nuitee
S
Siti Nor Ashikin • family_with_children • my
9
2026-01-30 • via Nuitee