Tomoya Residence Hotel Kyoto Nijo Takakura

Hotels
Independent
9.8 (581 reviews)
58 Matsuya-cho, Kyoto, Kyoto, 604-0831 , Kyoto , JP

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Attentive staff
Exceptional cleanliness
Cons:
Limited interaction from staff
Lack of drawers in the room

Categories

Cleanliness
9.68
Guests frequently remarked on the cleanliness, noting it was exceptional.
Service
10
Consistently mentioned as friendly and attentive by multiple reviewers.
Location
9.68
Described as quiet yet well connected, with nearby shops.
Room Quality
10
Room quality was praised for being spacious and well-appointed.
Amenities
9.68
Amenities such as a washer and dryer were highlighted as very convenient.
Value for Money
9.68
The overall experience suggested good value relative to quality provided.
Food and Beverage
9.68
Breakfast delivery was appreciated, noted to be excellent.
Overall Experience
10
Guests expressed high levels of satisfaction, calling their stay unforgettable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:05

Property Description

Recreational Amenities and Services
Enjoy bicycles for rent and garden views at this centrally located hotel.

Modern Amenities
Stay connected with complimentary wireless internet and take advantage of concierge services.

Luxurious Guestrooms
Relax in rooms with premium bedding, deep soaking bathtubs, and rain showers.

Centrally located in Kyoto, minutes away from popular attractions. Book your stay at Tomoya Residence Hotel Kyoto Nijo Takakura now.

Important information:

  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

  • General

    Unicode Support true

Location

Guest Reviews

9.8
Based on 581 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 10
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
L
Lieu solo_traveller au
10
2026-04-11 via Nuitee
C
Coplu family_with_children tr
10
2026-04-07 via Nuitee
W
wu couple jp
10
100%满意
Pros:

性价比、房间大小、舒适度、服务

Cons:

入住手续办理的更快一些就好了

2026-04-06 via Nuitee
T
Toni family_with_children au
10
Quality rooms with first rate service and easy walking distance to fabulous restaurants and shopping mall
Pros:

Staff were first rate, room was comfortable, spacious and very clean. We spent 4 nights here and had everything we needed. Best hotel we stayed in whilst in Japan. Good location in quiet street and easy walking distance to restaurants, shopping and temples. Felt like home.

Cons:

Nothing

2026-04-02 via Nuitee
I
isabelle family_with_children fr
10
2026-03-31 via Nuitee
S
Saâda couple ae
10
Perfect and perfect location and neighborhood
Pros:

The room was huuuuge which is rare for Japan. Everything super clean and a lot of space. The location and the area were perfect and amazing. Highly recommend

Cons:

Nothing

2026-03-29 via Nuitee
H
Hans couple nl
10
Fantastisch
2026-03-27 via Nuitee
V
Viktoriia couple de
10
Gross und ruhig
Pros:

Sauberkeit, große

2026-03-25 via Nuitee
M
marco family_with_children ch
9
Our room was spacious, clean and comfortable
Pros:

Room was spacious
Staff were extremely helpful and friendly
Super clean

Cons:

2 toilets would be great

2026-03-25 via Nuitee
D
Diana family_with_children us
10
Amazing stay at this residence hotel!
Pros:

Wonderful room with 2 separate bedrooms. Really liked the in-unit washer/dryer, area was very central and very quiet.

2026-03-23 via Nuitee
R
Ruslan family_with_children kz
10
Pros:

Приятный семейный отель, в тихом районе, не далеко от станции. Мы снимали номер двое взрослых с ребенком 13 лет, ребенок разместился на отдельной кровати представленной отелем. Все было аккуратно, чисто, были все необходимые косметические принадлежности. Кровати были удобные, халаты, пижамы удобные. Завтрак приносили в номер в заранее назначенное время . Вокруг много достойный ресторанов с вкусной кухней, десертами.

Cons:

Первый завтрак принесли со свининой, мы ее не едим, после того как мы об этом сказали, таких проблем не было )
Завтраки сытные, вкусные.

2026-03-23 via Nuitee
K
KATO family_with_children jp
10
最高
Pros:

清潔感

Cons:

無し

2026-03-22 via Nuitee
A
Anke family_with_children de
10
Spitze!
Pros:

Tolles geräumiges Zimmer mit allem, was man braucht

Cons:

Ich habe nichts zu bemängeln

2026-03-21 via Nuitee
S
Seamus couple gb
10
Loved it.
Pros:

Checking with an elderly gentleman was so professional and courteous and he made a fantastic recommendation for dinner at local restaurant. He was superb and attention to detail immaculate.

2026-03-17 via Nuitee
W
Wallyd family_with_children fr
9
2026-03-17 via Nuitee
S
Steven solo_traveller ca
9
Pros:

Perfect location, very comfortable bed. Quiet and peaceful stay.

2026-03-13 via Nuitee
K
Kako family_with_children jp
10
2026-03-12 via Nuitee
N
Nicole Angela extended_group ca
10
2026-03-11 via Nuitee
E
Elisa solo_traveller es
10
Pros:

De los mejores hoteles donde he estado, increíble las habitaciones, el personal, todo

Cons:

Me ha gustado todo

2026-03-07 via Nuitee
T
Ting Chun family_with_children tw
10
服務品質與飯店選用的備品皆超出這個價位帶的期待,雖地點稍有距離,但整體相當值得特地前來入住。
Pros:

交通方面稍有距離,若是帶長輩同行,會比較建議包車或搭乘計程車。
飯店 14:00 即可 check-in,這點比多數飯店方便許多。

【交通資訊】
計程車:京都車站至飯店,約 ¥1,700 日圓

【周邊機能】
附近有便利商店與 24 小時超市
以散步速度,慢慢走可從 四條或三條 一路走回飯店
*飯店似乎有租借自行車服務,但沒看到哪可租借的告示

【飯店人員】
除了日語外,英文溝通相當流利,對外國旅客很友善
每位都親切口吻且面帶微笑

【注意事項】
飯店採用 實體鑰匙進出
外出時需將鑰匙交給櫃檯,回來再向櫃檯領取
只有在你外出並交還鑰匙後,櫃檯才會知道房間可進入,才能進行打掃或收垃圾

【環境設計】
從入口走進去會先經過一段造景,不會一眼就看到內部或外部空間,有良好的遮蔽感與過渡感,這點真的很加分。
內部的室內造景,下雪時會非常漂亮,有如水晶球
外部的風格配色也非常漂亮,下雪時別有一番風味
一樓門口外側設有吸菸區

【住宿體驗】
● 二個30吋行李箱可直接攤開不卡空間
● 每天都有人員協助清理垃圾和鋪床
● 離開玄關在客廳、臥室、洗衣房地板皆地毯
● 無穿拖鞋直接踩踏也非常舒適
● 補品皆每日補足,提供進口水
● 重點,隔音很棒,入住五日隔壁房也有人入住,並沒有聽到吹風機或說話聲
● 房內有便條紙,如果想交代事情語言不同可先用翻譯填寫在紙上留給房務人員
● 洗衣機請開到強,才烘的乾,衣服量二人為佳

【額外驚喜】
● 入住時,桌上有提供一點手工餅乾的迎賓禮。
● 媽媽到外面看雪,進來後,櫃台人員立即拿毛巾幫媽媽擦拭,不是只給毛巾讓媽媽自己擦,這點真的超越好多家高價飯店的服務。
● 我們住了五天,飯店提供一份小小伴手禮,因為我們是一張訂單訂二間房,是按照訂單數為主,只有一份。
● 任何問題詢問,沒有敷衍式回答,整體感受超出日式高標準服務。

【小小遺憾】
在台灣買的免稅品在飯店不見。詢問櫃檯,並請他們協助詢問打掃人員,大約沒多久後致電至房內,說皆是沒有看到,雖然影響一部分心情,但整體從房務人員到櫃檯人員,早班到大夜班都服務很好。


看到此篇心得,離房後請將房內大致上的歸位跟整理,不要將垃圾亂丟,將不要的垃圾丟置垃圾桶,做一個良好的旅人很重要喔^^

2026-03-04 via Nuitee