City Empire New Delhi

Hotels
•
Independent
7 (2454 reviews)
3529, DB Gupta road, Near New Delhi Railway Station, New Delhi, Delhi, 110055 , New Delhi , IN
91-11 4657 5877

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Facilities

Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Breakfast service not consistent
Room maintenance delays

Categories

Cleanliness
6.25
Some reviews indicate issues with towel cleanliness and bathroom maintenance.
Service
8.25
Staff were friendly and helpful based on multiple positive mentions.
Location
7.75
Location is convenient, especially for train travelers.
Room Quality
6.75
Rooms are generally comfortable but have some maintenance issues.
Amenities
6.75
Limited amenities reported, but breakfast and other services mentioned positively.
Value for Money
7.75
Good value for a hotel in the area according to several reviews.
Food and Beverage
5.75
Food was delicious but the breakfast service was inconsistent.
Overall Experience
6.75
Overall good experience with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:43

Property Description

Experience comfort and sophistication at City Empire New Delhi, a gem nestled in the heart of vibrant New Delhi.

Unwind and Relax
Take some time for yourself in our tranquility-focused sauna or bask in stunning views from our inviting terrace.

Luxurious Accommodations
Choose from 32 uniquely designed rooms featuring memory foam beds and private balconies or patios, ensuring a cozy retreat after a day of exploration.

Convenient Amenities
Enjoy complimentary Wi-Fi, 24-hour room service, and free valet parking. Savor a delicious buffet breakfast each morning while taking advantage of our express check-in and check-out services.

Indulge in the allure of City Empire—where convenience meets luxury. Book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IGI

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Minimum age for COVID-19 test requirement: 10

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

7
Based on 2454 reviews
Cleanliness: 6.25
Service: 8.25
Location: 7.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 5.75
Overall Experience: 6.75
M
Mustafa • solo_traveller • in
10
2026-07-04 • via Nuitee
A
Abhay • solo_traveller • in
7
2026-07-03 • via Nuitee
S
Sajith • family_with_children • in
1
Pros:

എസി കൂളിങ്ങ് ഇല്ലാ ക്ലീനിങ്ങ്ഇല്ലാ ഇതിൻ്റെ സ്റ്റാർ എടുത്ത് മാറ്റണം

2026-07-03 • via Nuitee
B
Bhushan • extended_group • in
7
Value for money, not so great
Pros:

Room was clean

Cons:

No hot water

2026-06-27 • via Nuitee
A
AMIT • family_with_children • in
1
2026-06-25 • via Nuitee
A
Amir • solo_traveller • sa
4
2026-06-25 • via Nuitee
S
Saurabh • solo_traveller • in
1
2026-06-24 • via Nuitee
H
Harsh • couple • in
1
Cons:

Rooms are so congested and small that there are no cupboard. Also, they don’t have their own restaurant. We booked rooms with breakfast with extra cost but the provide breakfast by purchasing from outside street stall. Not value for money

2026-06-23 • via Nuitee
A
Abdelkader • couple • fr
7
2026-06-23 • via Nuitee
K
Khushi • extended_group • in
1
Cons:

Did not like the stay at all. Rooms were not clean, washrooms were not clean water was dropping for the sealing, no hygiene. Staff was not at all well behaved

2026-06-20 • via Nuitee
S
Shivendra • extended_group • in
9
Pros:

Good

Cons:

behaviour good....

2026-06-20 • via Nuitee
G
gupt • solo_traveller • in
3
2026-06-20 • via Nuitee
G
gupt • solo_traveller • in
3
Manager night shift very bad
Pros:

Cleaning

Cons:

No

2026-06-20 • via Nuitee
N
Nasir • solo_traveller • in
8
Pros:

Staff was excellent

2026-06-19 • via Nuitee
D
das • solo_traveller • in
10
2026-06-17 • via Nuitee
R
Rabbani • extended_group • in
10
Pros:

Everything

2026-06-17 • via Nuitee
A
Aditya • solo_traveller • in
10
Pros:

Nice 👍
All good 😊

2026-06-16 • via Nuitee
K
Kanari • solo_traveller • in
7
2026-06-16 • via Nuitee
A
Alam • extended_group • in
7
Pros:

The hotel is good for ₹1900 and suitable for 3 persons with good room facilities. The location is convenient as it is near the railway station. However, the AC in Room No. 102 was not cooling properly. The staff responded quickly after the complaint, but the issue was not fully resolved. Overall, a good

2026-05-30 • via Nuitee
Y
yasuhide • solo_traveller • jp
8
2026-05-29 • via Nuitee