City Empire New Delhi

Hotels
•
Independent
7 (2454 reviews)
3529, DB Gupta road, Near New Delhi Railway Station, New Delhi, Delhi, 110055 , New Delhi , IN
91-11 4657 5877

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Facilities

Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Breakfast service not consistent
Room maintenance delays

Categories

Cleanliness
6.25
Some reviews indicate issues with towel cleanliness and bathroom maintenance.
Service
8.25
Staff were friendly and helpful based on multiple positive mentions.
Location
7.75
Location is convenient, especially for train travelers.
Room Quality
6.75
Rooms are generally comfortable but have some maintenance issues.
Amenities
6.75
Limited amenities reported, but breakfast and other services mentioned positively.
Value for Money
7.75
Good value for a hotel in the area according to several reviews.
Food and Beverage
5.75
Food was delicious but the breakfast service was inconsistent.
Overall Experience
6.75
Overall good experience with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:43

Property Description

Experience comfort and sophistication at City Empire New Delhi, a gem nestled in the heart of vibrant New Delhi.

Unwind and Relax
Take some time for yourself in our tranquility-focused sauna or bask in stunning views from our inviting terrace.

Luxurious Accommodations
Choose from 32 uniquely designed rooms featuring memory foam beds and private balconies or patios, ensuring a cozy retreat after a day of exploration.

Convenient Amenities
Enjoy complimentary Wi-Fi, 24-hour room service, and free valet parking. Savor a delicious buffet breakfast each morning while taking advantage of our express check-in and check-out services.

Indulge in the allure of City Empire—where convenience meets luxury. Book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IGI

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Minimum age for COVID-19 test requirement: 10

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

7
Based on 2454 reviews
Cleanliness: 6.25
Service: 8.25
Location: 7.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 5.75
Overall Experience: 6.75
D
Dr • family_with_children • in
10
Pros:

Stay was awesome 👍 Rooms very neat and clean Special Food was delicious 😋 highly recommend.Staff very polite and helpful.

Cons:

Location

2026-03-14 • via Nuitee
K
Kuldeep kumar • family_with_children • in
10
2026-03-14 • via Nuitee
R
Rai Gaurav • family_with_children • in
1
2026-03-14 • via Nuitee
P
Petran • family_with_children • ro
5
2026-03-13 • via Nuitee
R
Ranjit • couple • in
10
2026-03-12 • via Nuitee
A
Anvi • family_with_children • jp
10
Pros:

ホテル シティ エンパイアでの滞在は本当に満足のいくものでした。清潔な客室、基本的なアメニティ、そして素晴らしいサービスで、価格以上の価値を提供してくれます。空港近くで快適かつお手頃なホテルをお探しの方には最適です。強くお勧めします

2026-03-11 • via Nuitee
B
bhutia • family_with_children • in
10
2026-03-11 • via Nuitee
A
aditya • couple • in
10
Pros:

I was very impressed by the peaceful atmosphere here. It felt like a peaceful, poolside experience, and every moment of our stay was relaxing.🤞😄💯

2026-03-11 • via Nuitee
D
Diana • solo_traveller • es
8
Location, economic price, nice staff, safe for solo female traveler
Pros:

Location location location
I met the owner once. He’s got the right idea. He used to have a manager who seemed more proactive. I met his cousin this time round but I’m not sure he’s an asset. I usually give 10 in spite of imperfections but this time round there was no hot water for two days. It was Holi and I needed to wash my hair. Staff will tell you to let water run for 15 min. 15 turns to 30 etc. Meanwhile water is being wasted so they can save money on heater. I didn’t appreciate losing 90 min as staff insisted the boiler was turned on and for sure it’ll be only 15 min more

2026-03-10 • via Nuitee
K
Kishankumar • family_with_children • in
10
2026-03-10 • via Nuitee
C
Carishma • extended_group • nl
1
2026-03-10 • via Nuitee
R
Radnóti • solo_traveller • hu
6
Ár értek arányban összeségében ok volt! Nem európai mércével kell mérni
Pros:

Jó helyen van kedvesek borzasztó olcsó volt , ennyiért Európában egy barlangot nem kapsz! Fürdő ok , meleg víz ok , az agy kényelmes volt

Cons:

Minden két fokkal koszosabb mint az európai standard . Kis csótány azért átszakadt a szobán. A légkondicionáló 19 fok alá nem állítható . Ami elég kevés egy ablaktalan szobában .

2026-03-09 • via Nuitee
R
Remo • solo_traveller • it
7
2026-03-08 • via Nuitee
R
Robert • couple • ca
10
Pros:

Excellent

2026-03-07 • via Nuitee
B
Bharatkumar • family_with_children • gb
9
Pros:

Very clean rooms
Welcoming staff.

Cons:

The bed was not comfortable.

2026-03-07 • via Nuitee
S
Singh • family_with_children • in
1
2026-03-06 • via Nuitee
A
Amit Jaiswal • solo_traveller • in
1
2026-03-06 • via Nuitee
D
Dr • family_with_children • in
10
Value for Money
Pros:

Stay was very comfortable. Rooms are neat and clean. Restaurant food was delicious Highly recommend. Reception staff behaviour very good and polite

Cons:

Location near by railway station little bit noisy and all time rush on the road..

2026-03-06 • via Nuitee
F
Flooris • solo_traveller • za
6
Check on the "busyness" of the location in India.
Pros:

Initially Hasan, was very communicative and pleasant. I met him on my third day when a colleague came to visit me. He mentioned that i am not allowed to take another person in my room, although my room had a lounge. We had to go to the "restaurant", which was not a place to bring a colleague to. At that moment I realised that I made a mistake to have booked here in the first place and I immediately checked out earlier.

Cons:

I had to ask for another room, because my first night's room (which I accepted first, because I was tired and needed a rest), though in the morning I realised that the toilet overflows and they put mothballs in the washbasin 🤔.

2026-03-05 • via Nuitee
K
Kumar • couple • in
10
Pros:

All sttafs beghavior was really Good nd very higenic place .

2026-03-03 • via Nuitee