Casa Bianca

Hotels
8.6 (110 reviews)
No 2, Jalan Gunung Lambak 17 Taman Gunung Lambak , Kluang , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Karaoke
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious room
Good room service
Excellent pool in the mornings
Cons:
Old and rusty
Crowded pool
Rundown appearance and cleanliness issues

Categories

Cleanliness
7.3
The hotel is quite rundown and not properly cleaned, with dust and mould in the room.
Service
9.76
Standard service quality for this hotel tier, with good room service mentioned.
Location
7.81
Location is a bit remote and difficult to find.
Room Quality
8.75
Room was big and spacious but slightly dated in decor.
Amenities
8.78
The pool is excellent in the morning; however, it becomes crowded in the evening.
Value for Money
8.24
Value questionable given the high rates and cleanliness issues.
Food and Beverage
8.79
No breakfast available since the restaurant opens only in the afternoon.
Overall Experience
9.37
Mixed feelings overall, enjoyed the spacious room but disappointed with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:49

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities for a comfortable stay.

Dining Experience
Enjoy delicious Malaysian cuisine at the on-site restaurant during your stay.

Convenient Location
Located just 91 km from Senai International Airport, Casa Bianca offers easy access for travelers. Book now for a luxury experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 110 reviews
Cleanliness: 7.3
Service: 9.76
Location: 7.81
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.37
D
Dominique couple fr
7
Une super chambre avec une terrasse exceptionnelle
Pros:

Nous avions la suite Zurich. La chambre est immense avec une hauteur sous plafond de plus de 4 mètres.
Nous avions une terrasse avec une vue dégagé sur une partie résidentielle et la montagne. La terrasse faisait plusieurs dizaines de m², c'est un très gros plus, surtout que l'hôtel ne sert pas de petit déjeuner. Nous avons fait quelques et avons mangé sur le terrasse avec le soleil levant, c'est vraiment très agréable.
La piscine est grande mais surtout utilisée par les locaux pour des courts de natation (ce qui est très bien), mais l'environnement n'est pas vraiment fait pour des touristes (ils doivent être rares dans le secteur)

Cons:

Pour manger, il est indispensable d'être équipé d'une voiture. Bien qu'il y ait un restaurant à l'hôtel, on ne peut pas manger sur place.
Par ailleurs, les points d'intérêts de la ville sont vraiment peu nombreux. Seul le centre avec la partie street art vaut le déplacement. Les parcs ou autre Coffe factory n'ont aucun intérêt. Nous n'avons pas testé les sorties nature.
Le restaurant semble plutôt utilisé pour des séminaires ou des mariages.
L'étanchéité des portes fenêtres n'est pas assurée, ce qui permet de rafraichir naturellement la chambre la nuit (on peut aussi utiliser la clim), cela permet aussi d'avoir les appels à la prière des différentes mosquées alentour (cela fait partie de la vie locale)

2026-02-08 via Nuitee
A
abu bakar couple my
7
2025-10-03 via Nuitee
K
KAMARUL ARIFIN couple my
3
Cons:

old and rusty

2025-09-29 via Nuitee
H
HC
10
Pros:

Excellent!

2025-09-26 via Nuitee
J
Judy couple my
4
2025-09-17 via Nuitee
T
Tharmila couple gb
9
Good little getaway
Pros:

The room was big and spacious...abit dated deco but definitely better than most hotels in the district..
Excellent and quiet pool in the mornings but becomes very crowded with local swim lessons in the evening..
Good room service.
The view from our room of Gunung Lambak was stunning- exactly what the pictures on the site..

Cons:

Busy pool with outside lessons..
Location is abit remote- got lost finding it with Google Map..
No breakfast as restaurant only opens in the afternoon..

2025-08-30 via Nuitee
J
Jing extended_group sg
6
2025-08-25 via Nuitee
L
Lee Y family_with_children au
6
Casa needs to have a proper cleaning and better consideration for hotel guests especially their rate is higher than othe
Pros:

Closer to my family.

Cons:

The hotel is quite rundown and no proper cleaning for a room even though they have at least 3 housekeeping staff for a room. My windows near the bed have got so much dust and mould too. The swimming pool suppose a facility for hotel guest, unfortunately most of the morning occupied by swimming class kids which we have no idea till we checked in. It’s not fair for guest who pays a fortune to stay in Casa but no way we can enjoy a morning swimming while sun isn’t that strong. I will not stay there anymore.

2025-07-21 via Nuitee
V
Vinod extended_group ae
9
2025-07-12 via Nuitee
M
Mohamed family
8
Pros:

Should have air freshner in the lobby.swimming pool was used as a swimming school

2025-07-07 via Nuitee
G
Gary young couple sg
8
Very good
Pros:

The room and bathroom was spacious

Cons:

Could improve on the hospitality experience from the staffs

2025-06-26 via Nuitee
D
Dharmendran solo traveller sg
10
Exceptional
2025-06-17 via Nuitee
M
Mohd young couple my
9
Superb
2025-06-07 via Nuitee
M
Mohd young couple my
9
Superb
2025-06-07 via Nuitee
S
Song young couple sg
8
Very good
2025-05-17 via Nuitee
M
MOHAMMAD
10
Pros:

Value for money.

2025-05-03 via Nuitee
A
Alvin family with young children sg
7
Good
2025-04-13 via Nuitee
V
Venothini family with young children my
9
Superb
2025-04-05 via Nuitee
M
Muhammad review category business travellers my
10
Exceptional
2025-03-18 via Nuitee
M
Muhammad review category business travellers my
10
Exceptional
2025-03-18 via Nuitee