The Originals City, Hôtel Le Puech, Narbonne

Hotels
The Originals City
8.4 (3393 reviews)
9 Avenue du Quatourze , Narbonne , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Cons:
Limited breakfast options
Bathroom size issues
Food quality concerns

Categories

Cleanliness
8.26
Mixed sentiments noted, with some comments on cleanliness being satisfactory while others highlight issues like dust.
Service
8.63
Generally positive response praising the staff's friendliness and helpfulness.
Location
8.77
Frequent mentions of great location with proximity to attractions and easy access to highways.
Room Quality
8.32
Several comments about room comfort, but some found rooms too small or lacking amenities.
Amenities
8.55
Amenities received favorable remarks, with some expectations unmet like limited tea supplies.
Value for Money
8.21
Some feedback indicated that pricing may not be justified based on room size and amenities provided.
Food and Beverage
7.96
Negative comments regarding the quality of food and beverage options, particularly at the restaurant.
Overall Experience
8.53
Overall positive sentiments noted throughout the reviews, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:46

Property Description

Modern Amenities and Comfortable Rooms

The Originals City, Hôtel Le Puech, Narbonne offers modern amenities and comfortable rooms to ensure a pleasant stay. Each room is equipped with a flat-screen TV, air conditioning, and a private bathroom, providing guests with a relaxing environment during their visit.

Convenient Dining Options

Guests can start their day with a delicious buffet breakfast and enjoy lunch or dinner at the on-site restaurant, Bistrot Régent. With convenient dining options available at the hotel, visitors can indulge in a variety of culinary delights without having to venture far.

Relaxing Common Areas and Services

Take advantage of the hotel's common lounge with a library, co-working space, and bar, perfect for unwinding after a day of exploring Narbonne. Additionally, the 24-hour reception and free WiFi access ensure a stress-free and enjoyable stay for all guests.

Book your stay at The Originals City, Hôtel Le Puech, Narbonne for a memorable and comfortable experience.

Important information:

Breakfast costs € 7.00 for children from 6 to 12 years old.

Payment for the stay is made on arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BZR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3393 reviews
Cleanliness: 8.26
Service: 8.63
Location: 8.77
Room Quality: 8.32
Amenities: 8.55
Value for Money: 8.21
Food and Beverage: 7.96
Overall Experience: 8.53
T
THOMAS family_with_children fr
8
2026-06-27 via Nuitee
K
Kevin couple gb
8
2026-06-27 via Nuitee
A
Andre couple fr
9
2026-06-26 via Nuitee
E
Elisabeth couple fr
10
2026-06-26 via Nuitee
C
C. Niel solo_traveller fr
8
Pros:

Emplacement idéal pour aller aux grands buffets. Chambre spacieuse et très propre.

Cons:

1 seul ascenseur pour tout l'hôtel du coup selon l' heure vaut mieux prendre les escaliers.

2026-06-24 via Nuitee
C
Christine solo_traveller fr
8
2026-06-24 via Nuitee
M
Mary couple it
6
Modesto
Pros:

La pulizia

Cons:

Non funzionava l’aeratore nel bagno

2026-06-24 via Nuitee
B
Bertrand couple fr
7
2026-06-23 via Nuitee
G
Grzegorz solo_traveller pl
10
2026-06-22 via Nuitee
C
Claire family_with_children fr
9
Emplacement très pratique en sortie d'autoroute, chambres spacieuses et bien équipées
Pros:

Nous avons été surclassés, chambre ultra spacieuse et douche gigantesque, parfait !

Cons:

Le petit déj super basique
Le personnel : professionnel mais pas très souriant
Les places de parking trop justes
Resto adjacent pas terrible, samedi soir beaucoup de restaurants fermés dans la zone commerciale

2026-06-21 via Nuitee
R
Ron couple nl
9
Op doorreis
Pros:

Prima locatie, fijn en behulpzaam personeel, goed voor een doorreis of het verkennen van Narbonne.

Cons:

EV laders, nette kamer, goed ontbijt.

2026-06-21 via Nuitee
S
Sylvie couple fr
7
Très moyen
Pros:

Propreté de la chambre

Cons:

Repas du soir très moyen moyen
Petit déjeuner propre mais du tout varié

2026-06-21 via Nuitee
C
couvmic solo_traveller fr
7
Pros:

Le restaurant sur place simple mais correct

Cons:

L environnement, ZAC ce n est pas le mieux

2026-06-21 via Nuitee
M
MAGALIE couple fr
6
Etablissement agréable et proche des Grands Buffets
Pros:

L'emplacement et le grand parking était top. L'accueil et la disponibilité du personnel sur place et par téléphone.

Cons:

Nous avons retrouvé des cheveux/poils en arrivant dans la chambre, une propreté approximative. Peut être manque t-il un rideaux de douche et une lumière en plus dans la salle de bain.
Le petit-déjeuner n'est pas assez diversifié pour son prix.

2026-06-21 via Nuitee
G
GREGET solo_traveller fr
8
2026-06-21 via Nuitee
W
Werner solo_traveller de
10
Bis auf das fehlende Fernsehen war alles ok.
Pros:

Wir fahren oft nach Spanien und bevorzugen dieLage . Auf dem Wege nach Spanien liegt dieses Hotel als Zwischenstop hervorragend .

Cons:

Trotz mehrmaligem Hinweis auf die fehlenden Handtuchhaken hat sich nichts geändert.
Des Weiteren bemängeln wir das wir kein Deutsches Fernsehen sehen können. Es dürfte heutzutage überhaupt kein Problem sein dieses Angebot technisch zu ermöglichen.

2026-06-19 via Nuitee
E
Edith family_with_children fr
10
Pros:

Emplacement parfait
Personnel très pro.
Très calme.

2026-06-19 via Nuitee
M
Montse solo_traveller es
9
Pros:

Hotel molt confortable, a les afores de Narbona, a 20 minuts caminant del centre, pero a prop de diferents restaurants. Amb un bon parquing per aparcar.

2026-06-19 via Nuitee
S
SERGE couple fr
8
2026-06-19 via Nuitee
D
Domingo solo_traveller es
6
Pros:

No tengo nada que destacar.

Cons:

No me gustó que este hotel del mismo nivel y misma empresa The Originals City, cueste un 30% mas caro que el hotel de Agen, cuando este el desayuno además era mejor. Eso no me gustó porque estuve el dia anterior en Agen.

2026-06-18 via Nuitee