The Originals City, Hôtel Le Puech, Narbonne

Hotels
•
The Originals City
8.4 (3341 reviews)
9 Avenue du Quatourze , Narbonne , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Cons:
Limited breakfast options
Bathroom size issues
Food quality concerns

Categories

Cleanliness
8.26
Mixed sentiments noted, with some comments on cleanliness being satisfactory while others highlight issues like dust.
Service
8.63
Generally positive response praising the staff's friendliness and helpfulness.
Location
8.77
Frequent mentions of great location with proximity to attractions and easy access to highways.
Room Quality
8.32
Several comments about room comfort, but some found rooms too small or lacking amenities.
Amenities
8.55
Amenities received favorable remarks, with some expectations unmet like limited tea supplies.
Value for Money
8.21
Some feedback indicated that pricing may not be justified based on room size and amenities provided.
Food and Beverage
7.96
Negative comments regarding the quality of food and beverage options, particularly at the restaurant.
Overall Experience
8.53
Overall positive sentiments noted throughout the reviews, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:46

Property Description

Modern Amenities and Comfortable Rooms

The Originals City, Hôtel Le Puech, Narbonne offers modern amenities and comfortable rooms to ensure a pleasant stay. Each room is equipped with a flat-screen TV, air conditioning, and a private bathroom, providing guests with a relaxing environment during their visit.

Convenient Dining Options

Guests can start their day with a delicious buffet breakfast and enjoy lunch or dinner at the on-site restaurant, Bistrot Régent. With convenient dining options available at the hotel, visitors can indulge in a variety of culinary delights without having to venture far.

Relaxing Common Areas and Services

Take advantage of the hotel's common lounge with a library, co-working space, and bar, perfect for unwinding after a day of exploring Narbonne. Additionally, the 24-hour reception and free WiFi access ensure a stress-free and enjoyable stay for all guests.

Book your stay at The Originals City, Hôtel Le Puech, Narbonne for a memorable and comfortable experience.

Important information:

Breakfast costs € 7.00 for children from 6 to 12 years old.

Payment for the stay is made on arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BZR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3341 reviews
Cleanliness: 8.26
Service: 8.63
Location: 8.77
Room Quality: 8.32
Amenities: 8.55
Value for Money: 8.21
Food and Beverage: 7.96
Overall Experience: 8.53
P
Pierre • extended_group • fr
9
Pros:

j'ai tout aimé sauf la kitchenette dans la chambre. Je suis totalement opposée au fait de cuisiner dans une chambre d'hôtel.

Cons:

j'ai tout aimé sauf la kitchenette dans la chambre. Je suis totalement opposée au fait de cuisiner dans une chambre d'hôtel.

2026-05-16 • via Nuitee
S
Storm • couple • pt
7
Pros:

The location is good and the room was clean. Beautiful garden. The Bistro on the premise is convenient.

Cons:

We would prefer larger and at least 2 pillows per person which would be more comfortable than the 1 small pillow per person. Our room temperature was too warm for us, but we could not set the airconditioning ourselves. Reception told us that it was a central heating temperature for the entire hotel. They said that we could open the window or they could provide a fan. We found this inconvenient.

2026-05-16 • via Nuitee
N
Nathalie • couple • fr
9
2026-05-15 • via Nuitee
M
mathieu • solo_traveller • fr
9
2026-05-14 • via Nuitee
C
CocoVanille • solo_traveller • fr
9
Pros:

Hôtel très bien situé pour notre participation aux grands buffets de Narbonne.
Chambre spacieuse et confortable, équipée d'une kitchenette, la salle d'eau avec douche à l'italienne séparée des WC c'est top.

2026-05-14 • via Nuitee
P
Patrick • couple • fr
8
2026-05-13 • via Nuitee
E
Eric • family_with_children • fr
8
Bon emplacement et chambre de bon rapport qualité prix
Pros:

Facilité d'accès, parking, bon petit déjeuner

Cons:

Éclairage salle d'eau très faible. Une porte coulissante pour isoler la salle d'eau de la chambre serait un plus

2026-05-11 • via Nuitee
D
Dave Thomas 77 • solo_traveller • gb
7
Pros:

Location to major road

Cons:

Air conditioning didn't work

2026-05-11 • via Nuitee
M
Myriam • couple • ch
7
Für 1 Nacht ist es gut
Pros:

Frühstück sehr gut.

Cons:

WC sehr klein

2026-05-11 • via Nuitee
G
gilles • couple • fr
9
2026-05-09 • via Nuitee
H
Hanspeter und Stephanie • couple • ch
8
2026-05-09 • via Nuitee
M
Monika • solo_traveller • de
10
Pros:

Sehr freundlicher Service, gutes preiswertes Essen am Abend, tolle Lage in der Nähe der Autobahn gutes Frühstück. Ideal für einen Stop auf der Durchreise

2026-05-09 • via Nuitee
E
Emilie • couple • fr
7
Pros:

Hôtel propre, bien équipé et bien situé. Personnel très agréable. Lit confortable. Bien situé à proximité du granf buffet.

Cons:

Clim fonctionnant très mal du coût nous avons eu très chaud durant la nuit. Dommage !

2026-05-08 • via Nuitee
R
Rosa Maria • family_with_children • es
10
Grata experiencia en familia.
Pros:

Viajamos en familia y solo estuvimos una noche pero nos encantó el trato del personal: el recepcionista que nos hizo el check in incluso hablaba bastante bien el español lo cual es muy de valorar en Francia. A pesar de estar situado en una zona industrial con mucho tráfico las habitaciones son tranquilas, cómodas. La cama grande y confortable y un desayuno muy correcto para empezar la jornada.. Era mi segunda vez en el hotel y no duraremos en repetir si en algún momento tenemos que volver a pernoctar en la ciudad.

Cons:

La verdad es que todo estuvo muy bien y sin problemas. Quizá lo que más me sorprendió en la habitación, aunque también tiene su parte práctica, es que el wc esté en un espacio separado del lavamanos de forma que debes ir a otro lado para lavarte las manos pero, como he dicho, es una pequeña anécdota que, bien mirado, también tiene su punto positivo ya que agiliza que el servicio pueda utilizarse por los dos huéspedes a la vez. Quizá podrían valorar, ya que había espacio suficiente, poner un pequeño lavamanos en el lugar donde está el wc. Es solo una sugerencia.

2026-05-08 • via Nuitee
F
Frédéric • extended_group • fr
9
2026-05-08 • via Nuitee
T
TACHE • family_with_children • fr
10
2026-05-08 • via Nuitee
L
Ludovic • solo_traveller • fr
9
Pros:

Emplacement idéal pour aller aux grands buffets à pied.

2026-05-07 • via Nuitee
M
Manuel • extended_group • es
10
Perfecta
Pros:

Muy bien

Cons:

Todo bien

2026-05-07 • via Nuitee
B
Baldacchino • solo_traveller • fr
6
Pros:

Le petit déjeuner et le personnel de l' accueil du matin très sympathique.

Cons:

Cela fait plusieurs fois que je réserve dans cet hôtel et que je prends une chambre double confort, cette chambre n'avait rien avoir avec ce que j' ai toujours eu avant. Plus petite ainsi que le lit qui était plus petit et pas confortable, toilette dans la salle de bain collé au lavabo ou je ne pouvais même pas poser une trousse de toilette.

2026-05-06 • via Nuitee
E
Eduardo • solo_traveller • br
8
Bom custo beneficio
Pros:

Cafe da manhã e atendimento

Cons:

Quarto pequeno

2026-05-05 • via Nuitee