The Originals City, Hôtel Le Puech, Narbonne

Hotels
•
The Originals City
8.4 (3168 reviews)
9 Avenue du Quatourze , Narbonne , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Cons:
Limited breakfast options
Bathroom size issues
Food quality concerns

Categories

Cleanliness
8.26
Mixed sentiments noted, with some comments on cleanliness being satisfactory while others highlight issues like dust.
Service
8.63
Generally positive response praising the staff's friendliness and helpfulness.
Location
8.77
Frequent mentions of great location with proximity to attractions and easy access to highways.
Room Quality
8.32
Several comments about room comfort, but some found rooms too small or lacking amenities.
Amenities
8.55
Amenities received favorable remarks, with some expectations unmet like limited tea supplies.
Value for Money
8.21
Some feedback indicated that pricing may not be justified based on room size and amenities provided.
Food and Beverage
7.96
Negative comments regarding the quality of food and beverage options, particularly at the restaurant.
Overall Experience
8.53
Overall positive sentiments noted throughout the reviews, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:46

Property Description

Modern Amenities and Comfortable Rooms

The Originals City, Hôtel Le Puech, Narbonne offers modern amenities and comfortable rooms to ensure a pleasant stay. Each room is equipped with a flat-screen TV, air conditioning, and a private bathroom, providing guests with a relaxing environment during their visit.

Convenient Dining Options

Guests can start their day with a delicious buffet breakfast and enjoy lunch or dinner at the on-site restaurant, Bistrot Régent. With convenient dining options available at the hotel, visitors can indulge in a variety of culinary delights without having to venture far.

Relaxing Common Areas and Services

Take advantage of the hotel's common lounge with a library, co-working space, and bar, perfect for unwinding after a day of exploring Narbonne. Additionally, the 24-hour reception and free WiFi access ensure a stress-free and enjoyable stay for all guests.

Book your stay at The Originals City, Hôtel Le Puech, Narbonne for a memorable and comfortable experience.

Important information:

Breakfast costs € 7.00 for children from 6 to 12 years old.

Payment for the stay is made on arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BZR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3168 reviews
Cleanliness: 8.26
Service: 8.63
Location: 8.77
Room Quality: 8.32
Amenities: 8.55
Value for Money: 8.21
Food and Beverage: 7.96
Overall Experience: 8.53
F
Frédéric • couple • fr
10
Pros:

Personnel adorable et une propreté hors du commun
Établissement qui mérite pleinement d’être ambitieux
Un séjour sans défaut !
Bravo

2026-04-18 • via Nuitee
J
JEAN MARIE • solo_traveller • fr
8
Pros:

Équipement. Propreté accueil

Cons:

Rien

2026-04-18 • via Nuitee
V
Vanessa • extended_group • fr
10
Super Hôtel
Pros:

la propreté des chambres et le personnel très sympa !

2026-04-18 • via Nuitee
V
virginie • couple • fr
9
Pros:

Très bon emplacement
Très bon accueil et super petit déjeuner !

Cons:

Rien

2026-04-18 • via Nuitee
A
alexandre • couple • fr
10
Grands buffets à faire et choisir cet hôtel
Pros:

Sa proximité avec les Grandq buffets à pied , 12mn de marche .
Parking sécurisé , personnel très sympathique
Petit bar dans le hall ,juste des sodas et du vins .
Chambre correct , avec une belle douche
Literie ,j’ai bien dormi !

Cons:

Je ne vais pas
Pinailler,hotel correcte

2026-04-18 • via Nuitee
A
Andalou • solo_traveller • fr
8
Pros:

La propreté et son emplacement idéal pour allez dans Les Grands Buffets.

Cons:

La literie, matelas dur. L'espace du petit coin trop rikiki.

2026-04-18 • via Nuitee
M
Melissa • couple • fr
10
Pros:

Propre et bien placé

Cons:

Rien

2026-04-17 • via Nuitee
S
Séverine • solo_traveller • fr
10
Pros:

La chambre et la salle d'eau étaient très propres. La literie était propre et confortable.
Parking sécurisé disponible.

2026-04-16 • via Nuitee
A
Ann • solo_traveller • us
4
A Shakespeare dramedy.
Pros:

The staff were all very nice. Most did not speak English…however….its France…so….i used my translation app.

Cons:

The room floor must be concrete with a thin (wallpaper thin) covering. It was cold! The room insulation was bad which made it hard to warm. The thermostats are locked. I understand why. However, I froze. Asked from desk 2x to up my room temp. I’m think they tried. Nice staff. My key fob and room were a mess. I had to get a new fob almost each time I left the room. Up/down the elevator several times. I ordered food at restaurant. Nice waitress said she’d bring it up. I got comfortable in room. Got a call to come get the food. Redressed, went down. No food. Found it at front desk? Idk why. Had to carry large tray up. Try holding that and using a fob and opening doors. The chicken was tough to cut and too tough to eat.$20 euros and I ate 1 piece of bread.
A total fiasco. Great comedy if it weren’t a real story. I’d not suggest it to others. I checked out asap after a cold nights sleep.

2026-04-16 • via Nuitee
A
Anne • solo_traveller • ch
9
2026-04-16 • via Nuitee
Y
yannick • solo_traveller • fr
10
Agréable séjour
Pros:

Très propre

2026-04-16 • via Nuitee
M
Matthias • solo_traveller • ch
7
2026-04-15 • via Nuitee
M
Massimiliano • solo_traveller • de
9
2026-04-14 • via Nuitee
D
Dupont • solo_traveller • fr
10
Idéale après les grands buffets
Pros:

Très propre et confortable

Cons:

Les toilettes -petit espace

2026-04-14 • via Nuitee
A
audrey • extended_group • fr
10
Je recommande cette hôtel, propre bien placer
Pros:

Tout

Cons:

Rien

2026-04-14 • via Nuitee
J
Julien • couple • fr
8
Pratique
Pros:

Très proche des grands buffets et autres commerces

2026-04-13 • via Nuitee
S
Stéphane • solo_traveller • fr
10
Pros:

L'accueil et les chambres

2026-04-13 • via Nuitee
C
Castets • couple • fr
10
Excellent rapport qualité/prix - je recommande.
Pros:

Proximité autoroute et accès facile. Propreté, personnel, équipements, petit déjeuner

Cons:

rien

2026-04-13 • via Nuitee
V
Valeska • extended_group • de
8
Top Hotel in verkehrsgünstiger Lage
Pros:

Gute Lage, sicherer Parkplatz, schlichte aber saubere Ausstattung

2026-04-11 • via Nuitee
• couple • es
6
2026-04-11 • via Nuitee