Fairfield by Marriott Shanghai Jingan

Hotels
Fairfield Inn
8.4 (348 reviews)
No 1500, Gonghe Xin Road , Shanghai , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Cons:
No convenience stores nearby
Issues with bathroom privacy

Categories

Cleanliness
8.03
Clean rooms mentioned, but some reviews noted issues with attention to cleaning details.
Service
8.5
Staff were helpful and caring as noted by multiple reviews.
Location
8.04
Convenient for transport but some mentions noted it's a bit isolated.
Room Quality
8.49
Rooms were generally spacious, comfy, and well-equipped.
Amenities
8.52
Good selection of amenities noted including breakfast options.
Value for Money
8.48
Overall value perceived positively, despite some specific complaints.
Food and Beverage
8.73
Great breakfast options with a diverse menu were highlighted.
Overall Experience
8.4
Many positive comments, with some minor complaints indicated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:21

Property Description

Convenient Location in Shanghai
Fairfield by Marriott Shanghai Jingan is strategically located just 3.6 km from Shanghai Railway Station, offering easy access to key attractions like Pedestrian Street of East Nanjing Rd. and People's Square.

Modern Amenities
Enjoy a comfortable stay with free bikes, free private parking, and complimentary WiFi. The hotel also boasts a shared lounge, restaurant, 24-hour front desk, concierge service, and currency exchange for your convenience.

Relaxing Rooms
Unwind in well-equipped rooms featuring private bathrooms, air conditioning, and some with a charming patio for a relaxing retreat after exploring nearby sites like Jade Buddha Temple and Shanghai Jewish Refugees Museum.

Book your stay at Fairfield by Marriott Shanghai Jingan for a memorable experience in Shanghai.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 348 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.04
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.73
Overall Experience: 8.4
J
Joan couple es
9
2026-04-07 via Nuitee
I
Iuliia extended_group ru
1
Cons:

Мы выбирали этот отель в Шанхае в том числе потому, что являемся постоянными клиентами сети Mariott и участниками программы лояльности Bonvoy и рассчитывали на адекватное отношение в форс-мажорной ситуации.

Из-за задержки рейса и смены аэропорта прилета мы опоздали на заселение, приехали в начале пятого утра. Мы вежливо обратились к администрации с просьбой проявить лояльность, как к постоянным гостям — по возможности предоставить скидку за первые сутки, как при раннем заселении, так как фактически мы потеряли почти половину оплаченного времени. Вместо понимания мы получили грубый отказ. По моему мнению, с нами общались грубо и не охотно.

Мало того, когда нас наконец заселили, номер оказался полностью прокуренным. Находиться в нем было невозможно, особенно для некурящих людей.

Мы сразу же попросили поменять номер на чистый, а также вернуть деньги за оставшиеся  трое суток, так как такие условия проживания  для нас не подходили.
С багажом тоже никто не помог.

Огромное разочарование. За такие деньги в Шанхае можно найти гораздо более достойные варианты с лояльным отношением к гостям.

2026-04-07 via Nuitee
L
Laura extended_group gb
9
2026-03-29 via Nuitee
S
sayana extended_group am
8
Overall nice
Pros:

Good variety for breakfast!

Cons:

Everything was fine!

2026-03-22 via Nuitee
G
Georg19851986 family_with_children gr
7
Pros:

Τhe breakfast.

Cons:

Tje wifi is terrible.

2026-03-22 via Nuitee
K
Kylie family_with_children au
7
Lovely staff, clean hotel, good value for money
Pros:

Staff were very friendly and accommodating. Very easy to communicate with most understanding enough English. The housekeeping staff were superb! The ladies are so friendly and courteous and helpful. No request is too difficult. They're always happy and smiling and always say hello.

Cons:

Rooms are small. No separate toilet. Meant to be a non-smoking hotel, but someone on our floor was smoking in their room and it filled the whole hallway and came under our door and filled our room. Reception staff were helpful and found us another room on another floor, but they did nothing to find the smoker and get them to stop smoking. I guess this is the risk you take when staying in China, with the people's love of smoking.

2026-03-11 via Nuitee
G
Georgina Fazlina couple my
10
Pros:

hi

2026-03-09 via Nuitee
P
Philippe family_with_children fr
8
2026-03-01 via Nuitee
J
Joan couple es
9
2026-02-28 via Nuitee
J
Joan solo_traveller es
9
Hem estat molt bé
Pros:

Modern, net, esmorzar

Cons:

El pont davant del hotel

2026-02-28 via Nuitee
J
James solo_traveller gb
8
2026-02-14 via Nuitee
H
Hio I couple se
9
2026-02-08 via Nuitee
R
Rybakov family_with_children ru
10
2026-01-30 via Nuitee
G
GAVRILUTA GABI couple it
8
2026-01-29 via Nuitee
C
Carlos couple br
5
Grosseria !
Pros:

O café da manhã é o que se espera de um hotel de bandeira internacional, bom. As instalações são boas e limpas. Há fácil acesso ao sistema de metrô de Shanghai, necessitando de cerca de 20 minutos de caminhada.

Cons:

A Equipe da recepção do hotel é muito rude, muito mal educada e grosseira! Ao chegar ao hotel, já fui recebido com falta de educação e não preciso passar por isso! Só não fui embora, devido ao horário da minha chegada. Também não há conhecimento da equipe do hotel, para dar informações sobre pontos, localização, principalmente turísticos de Shanghai. Sugiro colocar a informação no site, de que estação e linha o hotel está próximo, de forma a facilitar a chegada ao hotel.

2026-01-26 via Nuitee
J
Jmgrighetto family_with_children es
8
2026-01-26 via Nuitee
V
Viktoriia couple ru
9
Отлично! Вернулась бы снова в этот отель!
Pros:

Удобно близко станция метро, кафе разные рядом. Завтраки отличные и вкусные! По вск на завтраки предлагают креветки!

Cons:

Слышны звуки из соседних номеров. Туалет открытый, не зонирован, но уже не так страшно. На рецепшн персонал вежлив, но равнодушен. Улыбаются, но вежливо отказывают в некоторых просьбах. Хотя в других отелях решали без проблем.

2026-01-25 via Nuitee
C
Carlota solo_traveller es
8
Relax and comfortable
Pros:

The room and the living room also

Cons:

Nothing

2026-01-23 via Nuitee
C
Carooppunnen extended_group bd
8
Good
2026-01-20 via Nuitee
A
Anastasiia extended_group ru
10
2026-01-20 via Nuitee