Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good food
Polite staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Inadequate amenities
Cold pool water

Categories

Cleanliness
5.38
Reviewers mentioned issues with spider webs and cockroaches in the room.
Service
8.35
Overall service was described positively, though some guests found the staff unfriendly.
Location
8.89
Hotel location is good, with easy access to local attractions.
Room Quality
7.84
Rooms were described as modest and in need of updates.
Amenities
7.37
Amenities like the spa facilities and pool were criticized for being inadequate.
Value for Money
8.33
The spacious suites and balcony provide good value for money.
Food and Beverage
8.38
Breakfast was noted as tasty, but offerings were limited in availability.
Overall Experience
7.85
Guests had mixed feelings but appreciated certain aspects like location and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:14

Property Description

Luxurious Wellness Centre
Hotel Bankya Palace boasts a top-notch wellness centre featuring mineral water facilities, a sun bed, steam bath, sauna, hot tub, fitness centre, and massage services for ultimate relaxation.

Comfortable and Spacious Rooms
Each room at Bankya Palace is equipped with air conditioning, a private bathroom, work desk, seating area, and cable TV. Many rooms offer balconies, separate living rooms, and sofa beds for added comfort.

Delicious Dining Options
Indulge in international cuisine at the on-site restaurant and enjoy a daily breakfast buffet. Unwind at the lobby bar or take advantage of the garden terrace with barbecue facilities for a delightful dining experience.

Book your stay at Hotel Bankya Palace now to experience luxury and comfort in Sofia.

Important information:

A deposit via bank wire is required to secure your reservation when booking without a credit card. Hotel Bankya Palace will contact you with instructions after booking.

Please note that the restaurant is open from 07:30 until 10:00 and from 18:00 to 22:00 daily.

Please note that the wellness center is open from 14:00 until 19:00 daily.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for BGN 20 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 133 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.89
Room Quality: 7.84
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 7.85
Вероника • couple • bg
6
Pros:

Закуската беше вкусна, сервитьорите - много учтиви, местоположение - добро

Cons:

Имаше паяжина и хлебарка в стаята, осветлението на лапите в една стая не беше добро.

2025-10-12 • via Nuitee
• couple • bg
8
Отзив
Cons:

Не ни хареса това че за спацентъра трябваше да направим предварителна заявка да се пусне парната баня например! А всъщност в спа центъра имаше само сауна и парна баня, джакузито не работеше! Водата във външния басейн беше студена, според мен би трябвало да е по-топла за да може басейна да се ползва и в по студени дни!

2025-09-30 • via Nuitee
Петя • couple • bg
5
Cons:

Водата в басейна беше ледена😔

2025-09-14 • via Nuitee
R
Rositsa • couple • bg
10
2025-08-24 • via Nuitee
K
Katarzyna • family_with_children • pl
7
Hotel lata świetności ma za soba, pokoje skromne
Pros:

Bezpłatny parking i smaczne śniadanie.

Cons:

Brak czynnego baru.

2025-08-24 • via Nuitee
Евгения • couple • bg
8
Cons:

водата в басейна беше студена

2025-08-22 • via Nuitee
B
Bill • couple • gb
8
Ideal place to relax after a stay in Sofia
Pros:

Very good swimming pool with a small cafe to get snacks and drinks. Bankya is an interesting spa town about 15 minutes walk away. Also worth a visit are the ruins of Todor Zhivkov’s residence in the woods nearby (again easily walkable). The suites are very spacious- ours also had a balcony - and very good value for money.

2025-08-16 • via Nuitee
милена • family_with_children • bg
7
Pros:

Спокойно място,чисто и приятно.

Cons:

Водата в басейна е доста хладна.

2025-08-10 • via Nuitee
A
asya • family_with_children • tr
7
Pros:

Yemekler iyi . Kahvaltı Kısıtlı hep bişeyler bitiyor tekrar tekrar gitmek zorunda kalınıyor Manzara güzel havuza bakan oda Yürüyüş yaparak merkeze çıkıyor

Cons:

Eski mobilya vardı . Halı sağlıklı değildi.

2025-08-10 • via Nuitee
Z
Zuzanna • family_with_children • nl
9
Zeer fijn openhartig hotel met zeer fijn personeel
Pros:

Personeel uiterst vriendelijk en zeer behulpzaam.
Goudeerlijk!!

Cons:

Niets voelt ons tegen

2025-08-04 • via Nuitee
Боряна • solo_traveller • bg
10
2025-08-03 • via Nuitee
S
Stefka • young couple • gb
7
Good
Pros:

The size of the room

Cons:

The staff wasn’t very friendly. We pay for the room with breakfast when we arrive. After that they asked for deposit for using the swimming pool facilities . They returned it at the end, but for me it wasn’t very comfortable.

2025-07-21 • via Nuitee
M
Miglena • solo traveller • bg
7
Good
2025-07-20 • via Nuitee
C
Cristian • young couple • ro
8
Very good
Pros:

Interesting hotel, old but stylish. You need a car to get there.

2025-07-17 • via Nuitee
A
Alexandar86 • family with young children • bg
8
Very good
2025-07-14 • via Nuitee
L
Lucia • young couple • ro
8
Very good
Pros:

Nice location. Great facilities, nice pool to enjoy a day out, close to Sofia.

2025-07-08 • via Nuitee
B
Baškarad • family with young children • si
10
Exceptional
2025-07-06 • via Nuitee
S
Simeonova • family with young children • bg
5
Overall, it’s not a good value for money
Pros:

The hotel is clean and located near the city center.

Cons:

The pool is cold and not very clean, there was no availability for massage and there were almost no people staying there at the time. The towels are worn out and there were no robes available for the pool

2025-06-16 • via Nuitee
A
Anonymous • group • be
1
Bad
Pros:

Cold, nothing special

Cons:

For a 4 star hotel, it is very bad

2025-06-10 • via Nuitee
Мария • young couple • bg
10
Exceptional
2025-05-21 • via Nuitee