Memory Hotel

Hotels
7.3 (75 reviews)
25 Nguyen Thai Hoc - Hoan Kiem , Hanoi , vn

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Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Comfortable beds
Cons:
Noise disturbances

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect in reviews.
Service
8.3
Service was generally appreciated, though some guests had complaints about noise levels affecting sleep quality.
Location
8.1
The hotel's proximity to the airport was highlighted positively by guests for being convenient.
Room Quality
7.8
Guests found the rooms comfortable, but noise disturbances affected the overall experience.
Amenities
7.2
The amenities were satisfactory, though noise issues impacted some guests' stay.
Value for Money
6.9
The value for money was seen as reasonable by some, but noise concerns affected perceived value.
Food and Beverage
7.3
The breakfast and restaurant services were generally positively reviewed, although noise disruptions were mentioned.
Overall Experience
8
Most guests had a positive overall experience despite noise disturbances, with many willing to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 18:18

Property Description

Prime Location near Major Attractions

Located just steps away from Hoan Kiem Lake and the Ho Chi Minh Mausoleum, Memory Hotel offers convenience and comfort for your stay in Hanoi.

Modern Amenities and Services

With complimentary Wi-Fi, a business centre, and a 24-hour front desk, our hotel ensures you stay connected and well taken care of throughout your visit.

Comfortable Rooms with Essential Facilities

Each room at Memory Hotel is equipped with air conditioning, a fan, cable TV, and a minibar, providing a cozy retreat after a day of exploring the city.

Experience the best of Hanoi at Memory Hotel. Book your stay now for an unforgettable trip.

Important information:

Please inform Memory Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs VND 200000 per day.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 6 years old stay for VND 50,000 per person per night when using an available cot.
    Children from 10 years old to 17 years old stay for VND 50,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 75 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
Z
Zack • partner
10
Pros:

Very nice and clean for a very good price given the area. Super close to where everything is at including restraunts, spas, and landmarks. The staff is super friendly and helpful. Highly recommend

2025-06-07 • via Nuitee
J
Justin • family
6
Pros:

We used this hotel for its cheap price just to dump our bags and relax until our overnight train. Perfect location for train street ,eateries and railway station. Room is very basic, but clean. Staff were accomodating.

2025-04-09 • via Nuitee
L
Liudmila • family with young children • au
9
Superb
Pros:

Very good to spend time before airport. Great value for money

2025-02-05 • via Nuitee
R
Ronald • solo traveller • mm
5
Passable
2025-01-16 • via Nuitee
M
Maurício • solo traveller • br
9
I really liked it
Pros:

The staff is really friendly available to help.

Cons:

It was hard to sleep because some other guests were really loud.

2025-01-05 • via Nuitee
S
Serdal • young couple • gb
5
Passable
Pros:

Staff is very friendly

Cons:

I stayed 2 nights and I couldn't sleep becoz very noise becoz it was train station.

2024-12-15 • via Nuitee
P
Pekka • solo traveller • fi
8
Good and affordable next to the Train Street.
Pros:

Right next to the Train Street. Comfy bed, working communication via WhatsApp.

Cons:

Checkin only until 2330.

2024-11-23 • via Nuitee
J
Jonathan
6
Pros:

Lit pas très confortable et l’air climatisé ne fonctionne pas.

2024-10-14 • via Nuitee
K
Katherine • young couple • ca
6
Okay for a few hours
Pros:

We just needed a place to shower before the night train. Booked 5 minutes before arrival and the man working there was nice.

Cons:

Room was extremely dated and smelled of mold and must. Towels are old. Walls are dirty. Only used the room for shower and storing our bags.

2024-07-16 • via Nuitee
A
Alom • solo traveller • bd
4
Disappointing
2024-06-22 • via Nuitee
K
Kamil • young couple • pl
8
Good place. We loved it!
Pros:

I like the best possible location of this hotel. It was possible to extend for one night longer. Owner was very comunicative. He is positive person.

Cons:

Small staircase, didn't feel safe when walking.

2024-06-05 • via Nuitee
A
Andrei • review category business travellers • ru
7
Good
2024-06-04 • via Nuitee
E
Edellaine • family with young children • ph
10
Exceptional
2024-05-31 • via Nuitee
K
Krisjan • solo traveller • vn
7
Good
2024-05-03 • via Nuitee
S
Stanislav • young couple • gb
8
Very good
Pros:

Good value. Clean.

Cons:

Stairs to the top floor.

2024-04-20 • via Nuitee
A
Anthony • solo traveller • id
5
Passable
Pros:

owner is friendly

Cons:

property and facilities are outdated. Mold smell in lobby, stairs and room. its totally overpriced

2024-04-13 • via Nuitee
K
Kongerslev • young couple • dk
7
Good
Pros:

Good value for money - great location

Cons:

Very noisy at night

2024-04-12 • via Nuitee
H
HIROKI
6
Pros:

The man at the front desk didn't seem to understand English and thought I was a random customer. The hair dryer was broken and didn't work. The facilities are old, but that's what you'd expect for the price.

2024-04-09 • via Nuitee
M
Mateo
10
Excellent for the price
Pros:

Obviously, given the price point it is hardly going to be the Ritz-Carlton. However, we were very happy to find that all the basics were covered:

- Clean, freshly made beds
- Clean, en-suite bathroom and shower
- All appliances working (TV, fridge, AC), although the AC was a bit loud.

The location is great, there's a laundry place just round the corner and plenty of places to eat.

Ideal for a short stay or (as we used it) for a nap and a shower before a late-night flight.

2024-03-31 • via Nuitee
H
Hafiza • group • in
6
Value for money stay
Pros:

the difficulty was about the communication and explanation, thought we relied on translation Vietnamese.

that problem we faced everywhere.

2024-02-26 • via Nuitee