Hotel Torifito Otaru Canal

Hotels
8.6 (3092 reviews)
Ironai 1-5-7 , Otaru , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Public Bath
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Parking costs

Categories

Cleanliness
7.86
Some guests noted that there were cleanliness issues, such as dust and odors in the bathrooms.
Service
8.83
General praise for friendly and helpful staff across multiple reviews.
Location
9.07
Highly praised for its convenient proximity to the canal and station.
Room Quality
8.02
Mixed reviews with some guests appreciating the rooms while others found them small.
Amenities
8.65
The presence of a public bath was appreciated, although some issues with parking were noted.
Value for Money
8.41
Many reviews emphasized good value, especially for location and amenities.
Food and Beverage
9.26
Multiple compliments on the breakfast variety and quality.
Overall Experience
8.73
Overall positive sentiments but with some noted issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Convenient Location
Hotel Torifito Otaru Canal is ideally located in Otaru, just 700 meters from Otaru Station, making it a perfect choice for travelers. With easy access to transportation hubs, guests can explore the city effortlessly.

Comfortable Rooms with Essential Amenities
The air-conditioned rooms at Hotel Torifito Otaru Canal are equipped with everything you need for a pleasant stay, including a desk, kettle, fridge, and a safety deposit box. The private bathrooms feature a bidet, ensuring guests' comfort and convenience.

24-Hour Front Desk and Restaurant
Enjoy the convenience of a 24-hour front desk and an on-site restaurant during your stay at Hotel Torifito Otaru Canal. Whether you need assistance or a delicious meal, our dedicated staff is here to cater to all your needs.

Experience comfort and convenience at Hotel Torifito Otaru Canal. Book your stay now for a memorable experience.

Important information:

If on-site parking is full, guests will be referred to paid public parking nearby.

Free meals for children 5 years and younger. Additional meal rates apply for children 6 years and older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.6
Based on 3092 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.07
Room Quality: 8.02
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 9.26
Overall Experience: 8.73
O
ORAWAN BAGINDA • solo_traveller • th
10
Pros:

โรงแรมใหม่สะอาดมีสไต เก๋ดี ของใช้ครบครัน ทำเลที่ตั้งดีเดินไม่ไกล ถึงถนนคนเดิน และ สถานที่ท่องเที่ยวหลายๆที่

2026-04-25 • via Nuitee
恩如陳 • couple • tw
10
2026-04-24 • via Nuitee
M
mizukawa • solo_traveller • jp
8
Pros:

設備が良い

Cons:

駐車場が無い

2026-04-23 • via Nuitee
L
Liju • family_with_children • tw
9
2026-04-23 • via Nuitee
Y
YUTAKA • solo_traveller • jp
8
値段以上、それ以上！
Pros:

ツインで予約していましたが、ツインより少し大きい部屋に変更していただき、ゆっくり過ごすことできました！お心遣いに感謝しております。
部屋によって違いがあるかもですが、トイレとバスが別々なのは◎でした！
メルヘン通りまで徒歩で５分くらいで立地もよかったです。

Cons:

掃除が若干行き届いていなかったのが残念。
８割は綺麗でしたが細かいところの掃除ができていないところがありました。※トイレや鏡、空気清浄機など
あと、身体を洗うボディタオルがアメニティとして用意されてないので、少しお風呂が大変でした。

2026-04-22 • via Nuitee
T
T. Puk • solo_traveller • th
9
Pros:

Room, public bath, food, location

2026-04-22 • via Nuitee
M
MASAYUKI • couple • jp
8
2026-04-22 • via Nuitee
米内山 • extended_group • jp
8
2026-04-22 • via Nuitee
H
Hon Keong • extended_group • sg
8
Comfortable stay
Pros:

Location was fantastic. Walking distance to all places we wanted to go to.

2026-04-21 • via Nuitee
A
Alisa • solo_traveller • au
10
Pros:

My stay was excellent. The room was spotless, the bed very comfortable, and the hotel was quiet and well managed. Staff were welcoming and efficient, and the overall atmosphere made the stay very pleasant. I would definitely return.

2026-04-20 • via Nuitee
Y
Yu Ling • solo_traveller • tw
8
2026-04-20 • via Nuitee
M
Mika • solo_traveller • jp
10
Pros:

お部屋は清潔感あり広く、トイレと風呂が別々でよかったです。

2026-04-20 • via Nuitee
C
CYUAN-LIN • family_with_children • tw
6
2026-04-20 • via Nuitee
P
PATTARAWUT • extended_group • th
9
Pros:

ห้องขนาดกำลังดี สามารถวางกระเป๋าเดินทางได้
มีที่จอดรถ

2026-04-19 • via Nuitee
J
James • extended_group • us
9
Really good!
Pros:

Good location. Most of the staff were helpful and pleasant. Good breakfast. Relaxing hot bath

Cons:

No wash cloth

2026-04-19 • via Nuitee
P
Predaporn • family_with_children • th
7
2026-04-18 • via Nuitee
H
HUI CHUNG • extended_group • tw
9
2026-04-18 • via Nuitee
Y
YOSHIHIRO • solo_traveller • jp
9
2026-04-18 • via Nuitee
K
Khanidtha • family_with_children • th
10
ประทับใจทุกอย่างคะ
Pros:

อาหารเช้าและห้องพักกว้างขวาง การบริการของพนักงานดีเยี่ยมคะ

Cons:

-

2026-04-17 • via Nuitee
M
MOTOKO • family_with_children • jp
8
リピートはないが良いホテル
Pros:

清潔、静か、素泊まりなら低価格

Cons:

朝食が高額（本当は利用したかったが、あまりに高額（3300円）だったので申し込まなかった）
駐車場代が高額、前向き駐車で不便。
フロントスタッフたちの愛想がない（日本語が不自由）日本人のフォローが必要なレベルと思う。
ウェルカムドリンク、アメニティの案内なし。歯ブラシをもらい損ねた。
フロント脇のスペースで様々な料理を持ち込んで食べてる方がいたので、1回ロビー全体に匂いがこもっていた。しっかり換気して欲しい。

2026-04-17 • via Nuitee