Hotel Torifito Otaru Canal

Hotels
8.6 (3193 reviews)
Ironai 1-5-7 , Otaru , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Parking costs

Categories

Cleanliness
7.86
Some guests noted that there were cleanliness issues, such as dust and odors in the bathrooms.
Service
8.83
General praise for friendly and helpful staff across multiple reviews.
Location
9.07
Highly praised for its convenient proximity to the canal and station.
Room Quality
8.02
Mixed reviews with some guests appreciating the rooms while others found them small.
Amenities
8.65
The presence of a public bath was appreciated, although some issues with parking were noted.
Value for Money
8.41
Many reviews emphasized good value, especially for location and amenities.
Food and Beverage
9.26
Multiple compliments on the breakfast variety and quality.
Overall Experience
8.73
Overall positive sentiments but with some noted issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Convenient Location
Hotel Torifito Otaru Canal is ideally located in Otaru, just 700 meters from Otaru Station, making it a perfect choice for travelers. With easy access to transportation hubs, guests can explore the city effortlessly.

Comfortable Rooms with Essential Amenities
The air-conditioned rooms at Hotel Torifito Otaru Canal are equipped with everything you need for a pleasant stay, including a desk, kettle, fridge, and a safety deposit box. The private bathrooms feature a bidet, ensuring guests' comfort and convenience.

24-Hour Front Desk and Restaurant
Enjoy the convenience of a 24-hour front desk and an on-site restaurant during your stay at Hotel Torifito Otaru Canal. Whether you need assistance or a delicious meal, our dedicated staff is here to cater to all your needs.

Experience comfort and convenience at Hotel Torifito Otaru Canal. Book your stay now for a memorable experience.

Important information:

If on-site parking is full, guests will be referred to paid public parking nearby.

Free meals for children 5 years and younger. Additional meal rates apply for children 6 years and older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.6
Based on 3193 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.07
Room Quality: 8.02
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 9.26
Overall Experience: 8.73
C
ching hsiang • couple • tw
8
2026-05-30 • via Nuitee
T
Tanaka • couple • jp
10
2026-05-30 • via Nuitee
R
Rompruek • extended_group • th
10
very good for staying here
Pros:

room is big enough for 3 people. bathroom is big. public bath is great

Cons:

-

2026-05-29 • via Nuitee
L
linda • solo_traveller • us
9
Great location!
Pros:

Great location and good value. Breakfast was decent. I got a larger room and it was the perfect size.

Cons:

Onsen could have been warmer.

2026-05-28 • via Nuitee
Y
Yuwaree • family_with_children • th
8
ห้องพักดี อาหารเช้าอร่อย มีที่จอดรถ และใกล้แหล่งท่องเที่ยว
Pros:

อาหารเช้าดีเยี่ยม ใกล้แหล่งท่องเที่ยวมากๆ มีที่จอดรถในโรงแรม แต่ต้องเสียค่าใช้จ่าย

2026-05-27 • via Nuitee
C
CHIN SIEW SIA • solo_traveller • my
9
2026-05-27 • via Nuitee
S
SUI • family_with_children • tw
9
2026-05-27 • via Nuitee
H
hiromi • solo_traveller • jp
5
2026-05-27 • via Nuitee
A
Amy • family_with_children • tw
8
空間比想像中小
2026-05-27 • via Nuitee
C
Carlo • couple • it
10
Pros:

La posizione super comoda e vicino la stazione, la gentilezza dello staff e la colazione. Onsen piccolo, ma molto gradito

2026-05-26 • via Nuitee
A
AMITADA • solo_traveller • th
8
2026-05-26 • via Nuitee
竜二 • couple • jp
7
2026-05-25 • via Nuitee
村田 • solo_traveller • jp
9
小樽の一晩良かったです。
Pros:

外国の方のスタッフが多いみたいですが、対応は良かったです。

Cons:

無いです

2026-05-24 • via Nuitee
A
Anna • family_with_children • jp
10
2026-05-24 • via Nuitee
T
tsung shan • family_with_children • tw
10
2026-05-24 • via Nuitee
Y
Yuji • couple • jp
9
小樽に泊まるならココ！
Pros:

旅行雑誌にも掲載されていた。

Cons:

窓からの景色が町並みだった

2026-05-24 • via Nuitee
O
osami • solo_traveller • jp
10
お風呂…最高ォ〜です。
Pros:

お風呂が最高です。
昔々の銭湯を思い出しながら、小樽市内を散策できました。

Cons:

特に無しですが、レストランの入口とお風呂の入口がすぐそばなので、風呂上がりはちょっと気不味いかなぁ〜という感じです。

2026-05-21 • via Nuitee
G
Gary • couple • sg
9
Very good location to access the places nearby
Pros:

Location and staff very nice

Cons:

Nil

2026-05-21 • via Nuitee
G
Georgina • family_with_children • sg
9
Pros:

The staff was wonderful. Since I checked-in early, they transferred my bags to my room. I loved the location, it is a short walk to all the attractions.

Cons:

The hotel parking only starts at 3pm. If you arrive earlier, you will be charged for 2 days. Thank goodness, there is a public parking across the street where you can park for 24 hours at a cheaper price than at the hotel.

2026-05-21 • via Nuitee
T
Ta-chung • extended_group • tw
9
2026-05-19 • via Nuitee