Hotel Torifito Otaru Canal

Hotels
8.6 (2980 reviews)
Ironai 1-5-7 , Otaru , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Public Bath
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Parking costs

Categories

Cleanliness
7.86
Some guests noted that there were cleanliness issues, such as dust and odors in the bathrooms.
Service
8.83
General praise for friendly and helpful staff across multiple reviews.
Location
9.07
Highly praised for its convenient proximity to the canal and station.
Room Quality
8.02
Mixed reviews with some guests appreciating the rooms while others found them small.
Amenities
8.65
The presence of a public bath was appreciated, although some issues with parking were noted.
Value for Money
8.41
Many reviews emphasized good value, especially for location and amenities.
Food and Beverage
9.26
Multiple compliments on the breakfast variety and quality.
Overall Experience
8.73
Overall positive sentiments but with some noted issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Convenient Location
Hotel Torifito Otaru Canal is ideally located in Otaru, just 700 meters from Otaru Station, making it a perfect choice for travelers. With easy access to transportation hubs, guests can explore the city effortlessly.

Comfortable Rooms with Essential Amenities
The air-conditioned rooms at Hotel Torifito Otaru Canal are equipped with everything you need for a pleasant stay, including a desk, kettle, fridge, and a safety deposit box. The private bathrooms feature a bidet, ensuring guests' comfort and convenience.

24-Hour Front Desk and Restaurant
Enjoy the convenience of a 24-hour front desk and an on-site restaurant during your stay at Hotel Torifito Otaru Canal. Whether you need assistance or a delicious meal, our dedicated staff is here to cater to all your needs.

Experience comfort and convenience at Hotel Torifito Otaru Canal. Book your stay now for a memorable experience.

Important information:

If on-site parking is full, guests will be referred to paid public parking nearby.

Free meals for children 5 years and younger. Additional meal rates apply for children 6 years and older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.6
Based on 2980 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.07
Room Quality: 8.02
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 9.26
Overall Experience: 8.73
M
Ming Fung • family_with_children • hk
8
2026-03-08 • via Nuitee
M
MIKIO • couple • jp
8
快適でした
2026-03-07 • via Nuitee
Y
Yuning • extended_group • tw
10
2026-03-05 • via Nuitee
T
Ta120 • solo_traveller • jp
9
小樽は樽付き部屋のホテルへ！
Pros:

とてもいいホテル。部屋はきれいで十分な広さがあり、樽テーブル（中は冷蔵庫）が気分を押し上げる。大浴場は朝晩で男湯女湯を入れ替えて２つの小樽風景画を楽しめる。朝食は地元・北海道ならではのメニューがすべて美味しく食べすぎに注意。フロント海外研修中メンバーは、一生懸命接客しようと努力してるので好感。ロケーションは小樽運河近くで、駅や中心部から（私には）徒歩圏内。Letao運河プラザもすぐ近く。次回も泊まりたいと感じた。

Cons:

特になし。

2026-03-05 • via Nuitee
C
Christophe • couple • fr
10
2026-03-04 • via Nuitee
K
KIMIYOSHI • couple • jp
7
まあまあ満足でした。
Pros:

立地と清潔感および朝食が良かった。

2026-03-04 • via Nuitee
N
Nikolai • family_with_children • ru
9
2026-03-04 • via Nuitee
S
Sergio • solo_traveller • es
10
2026-03-03 • via Nuitee
上杉 • family_with_children • jp
7
2026-03-03 • via Nuitee
I
I-Ying • extended_group • tw
8
2026-03-02 • via Nuitee
S
shihju • extended_group • tw
5
地點、設施都有一定水準，晚間工作人員應對需再教育
Pros:

地點方便，價格合理

Cons:

房間內有上一位客人留下的食物碎屑
當客人物品在外遺失時，飯店員工不願意提供聯絡的協助

2026-03-02 • via Nuitee
J
junichi • family_with_children • jp
10
Pros:

予約した部屋のエアコンの調子が悪く、暖房が入らないため、ホテルの意向で部屋をチェンジしてくれました。スタッフの対応が良かった。

Cons:

特になし。

2026-03-01 • via Nuitee
F
Fleig • couple • us
10
Pros:

excellent, quiet location. the rooms are standard size for japan, so don't count on much space to open your suitcase. nice design, great onsen hot springs bath.

2026-02-28 • via Nuitee
O
Ofek Shmuel • couple • il
9
Great hotel!
Pros:

The hotel's location was right next to the cannel which was great for us, coming to the festival, Onsen was great and the room was special, we liked the way it was designed. I recommend coming here!

2026-02-28 • via Nuitee
E
Etsuko • couple • jp
10
小樽に来たならトリフィート！
Pros:

駅から近く、小樽運河も近いです。新しくて大浴場も綺麗です。

Cons:

朝食ビュッフェがもう少し安いと有難いです。

2026-02-27 • via Nuitee
A
Atisit • family_with_children • nz
5
Under expectation.
Pros:

Location

Cons:

Hotel's Parking starts from 2 pm. Y1,500.
Check in strictly 3 pm.
Breakfast no eggs. Black coffee.
Onsen small at 1st floor in front of restaurant.

2026-02-26 • via Nuitee
石場 • family_with_children • jp
10
2026-02-25 • via Nuitee
T
TL Ling • extended_group • my
8
Pros:

Breakfast

2026-02-25 • via Nuitee
B
Ben Ho ZF • family_with_children • sg
8
Pros:

Location great

Cons:

Carpark not able to accommodate throughout

2026-02-24 • via Nuitee
Y
YI SHENG • family_with_children • tw
10
距離小樽火車站走路8-10分鐘，床很舒適。
Pros:

位置方便距離小樽運河走路5-10分鐘。
櫃檯親切，早餐好吃且豐盛。

2026-02-23 • via Nuitee