Hotel Torifito Otaru Canal

Hotels
8.6 (2980 reviews)
Ironai 1-5-7 , Otaru , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Public Bath
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Parking costs

Categories

Cleanliness
7.86
Some guests noted that there were cleanliness issues, such as dust and odors in the bathrooms.
Service
8.83
General praise for friendly and helpful staff across multiple reviews.
Location
9.07
Highly praised for its convenient proximity to the canal and station.
Room Quality
8.02
Mixed reviews with some guests appreciating the rooms while others found them small.
Amenities
8.65
The presence of a public bath was appreciated, although some issues with parking were noted.
Value for Money
8.41
Many reviews emphasized good value, especially for location and amenities.
Food and Beverage
9.26
Multiple compliments on the breakfast variety and quality.
Overall Experience
8.73
Overall positive sentiments but with some noted issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Convenient Location
Hotel Torifito Otaru Canal is ideally located in Otaru, just 700 meters from Otaru Station, making it a perfect choice for travelers. With easy access to transportation hubs, guests can explore the city effortlessly.

Comfortable Rooms with Essential Amenities
The air-conditioned rooms at Hotel Torifito Otaru Canal are equipped with everything you need for a pleasant stay, including a desk, kettle, fridge, and a safety deposit box. The private bathrooms feature a bidet, ensuring guests' comfort and convenience.

24-Hour Front Desk and Restaurant
Enjoy the convenience of a 24-hour front desk and an on-site restaurant during your stay at Hotel Torifito Otaru Canal. Whether you need assistance or a delicious meal, our dedicated staff is here to cater to all your needs.

Experience comfort and convenience at Hotel Torifito Otaru Canal. Book your stay now for a memorable experience.

Important information:

If on-site parking is full, guests will be referred to paid public parking nearby.

Free meals for children 5 years and younger. Additional meal rates apply for children 6 years and older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.6
Based on 2980 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.07
Room Quality: 8.02
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 9.26
Overall Experience: 8.73
K
Kj • family_with_children • au
10
Amazing stay, would recommend.
Pros:

Loved it, the quality was really nice, the staff were really nice, it was in the middle of the city, the staff helped with parking options. The room was huge, and the room just had little touches to make it feel elevated, for example heated mirrors that didn't fog.

Cons:

We tried the spa, but it was very very full and I didn't lile having to awkwardly wait for a place to bath before I could get in the water. Standing in the doorway felt a bit odd.

2026-03-28 • via Nuitee
F
Fujie • family_with_children • jp
10
Pros:

お部屋は綺麗で快適、スタッフさんも良かった

Cons:

温泉の脱衣場も洗い場も狭すぎと数が少なすぎ

2026-03-27 • via Nuitee
T
tsz kwan • solo_traveller • tw
9
Pros:

員工友善有禮貌

2026-03-27 • via Nuitee
K
KAORI • family_with_children • jp
1
初めて帰りたいと思ったホテル
Pros:

見た目は綺麗でした。

Cons:

部屋に入った瞬間臭い。布団も臭い。
大浴場は狭い。時間帯が悪かったのか着替えることもできない。
シャワーしたくても空きになるまで後ろでず、、っと待機。

2026-03-26 • via Nuitee
土屋 • family_with_children • jp
8
Pros:

朝食バイキングが美味しかった

Cons:

部屋のトイレの匂いが少し気になりました

2026-03-25 • via Nuitee
土屋 • couple • jp
7
2026-03-25 • via Nuitee
下寺 • extended_group • jp
10
Pros:

スタッフの方が親切
清潔感のある

Cons:

クレンジングや洗顔の用意があるとのことだったが大浴場に備え付けだった。
子供と部屋のお風呂で済ませようとしたがクレンジングが大浴場に備え付けだったため子供を入れてから自分がお風呂に入りに行かなければならなかった。

2026-03-25 • via Nuitee
,
, • family_with_children • jp
9
Pros:

立地と値段が良かった。

2026-03-24 • via Nuitee
Y
yuka • family_with_children • jp
6
満足です
Pros:

部屋がファミリーでは少し狭かった
温泉が良かった

Cons:

スーツケースを広げるスペースがなかった
温泉の洗い場が狭く人が多い時は立って待つことになる。

2026-03-23 • via Nuitee
W
wipan • family_with_children • th
10
Pros:

Good location, within a walking distance to Otaru canal. Lots of restaurant nearby. Polite and helpful staff. Good breakfast. Small but nice onsen.

2026-03-23 • via Nuitee
K
Kanokkarn • extended_group • th
10
We had a wonderful experience staying here. Next time, we will definitely come back
Pros:

Breakfast

Cons:

Parking fee at hotel is quite expensive comparing to next door parking lot

2026-03-23 • via Nuitee
M
makiko • family_with_children • jp
6
立地は最高。簡単に泊まれるビジネスホテル。
Pros:

立地が良い

Cons:

大浴場が狭く、混雑していた。混雑状況が部屋のテレビで確認できたけど、空いている時に行っても混雑していた。中国人が多かった。良いと評価されているビュッフェも、想像より良くなかった。
これなら大浴場なし、朝食ビュッフェなしで安く素泊まりを探した方が良いかな。

2026-03-22 • via Nuitee
R
Rafael • extended_group • au
8
2026-03-22 • via Nuitee
B
Bethuel • family_with_children • fr
8
Pros:

Bien placé, bon rapport qualité prix, bains publics et chambres confortables

Cons:

Le wifi

2026-03-20 • via Nuitee
T
Takashi • family_with_children • jp
10
良かったです。
Pros:

値段、清潔さ。

Cons:

窓からの景色。

2026-03-20 • via Nuitee
J
Jonnel • couple • au
8
Great location for the Otaru canal and airport limousine.
Pros:

Very close to Otaru Canal and it is at the end of the Sakaimachi Street shopping district. Plus, the Limousine Bus to Sapporo Airport is 20 metres away. The buffet breakfast was also good.

2026-03-19 • via Nuitee
S
Shiori • couple • jp
10
2026-03-18 • via Nuitee
W
WEIZI • couple • cn
10
2026-03-17 • via Nuitee
F
FitzGerald • couple • au
10
2026-03-17 • via Nuitee
R
RunHong • family_with_children • my
6
Average
Pros:

The location is strategic , close and nearby to most of places

Cons:

The breakfast is below my expectations.

2026-03-17 • via Nuitee