Hotel Torifito Otaru Canal

Hotels
8.6 (3137 reviews)
Ironai 1-5-7 , Otaru , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Parking costs

Categories

Cleanliness
7.86
Some guests noted that there were cleanliness issues, such as dust and odors in the bathrooms.
Service
8.83
General praise for friendly and helpful staff across multiple reviews.
Location
9.07
Highly praised for its convenient proximity to the canal and station.
Room Quality
8.02
Mixed reviews with some guests appreciating the rooms while others found them small.
Amenities
8.65
The presence of a public bath was appreciated, although some issues with parking were noted.
Value for Money
8.41
Many reviews emphasized good value, especially for location and amenities.
Food and Beverage
9.26
Multiple compliments on the breakfast variety and quality.
Overall Experience
8.73
Overall positive sentiments but with some noted issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Convenient Location
Hotel Torifito Otaru Canal is ideally located in Otaru, just 700 meters from Otaru Station, making it a perfect choice for travelers. With easy access to transportation hubs, guests can explore the city effortlessly.

Comfortable Rooms with Essential Amenities
The air-conditioned rooms at Hotel Torifito Otaru Canal are equipped with everything you need for a pleasant stay, including a desk, kettle, fridge, and a safety deposit box. The private bathrooms feature a bidet, ensuring guests' comfort and convenience.

24-Hour Front Desk and Restaurant
Enjoy the convenience of a 24-hour front desk and an on-site restaurant during your stay at Hotel Torifito Otaru Canal. Whether you need assistance or a delicious meal, our dedicated staff is here to cater to all your needs.

Experience comfort and convenience at Hotel Torifito Otaru Canal. Book your stay now for a memorable experience.

Important information:

If on-site parking is full, guests will be referred to paid public parking nearby.

Free meals for children 5 years and younger. Additional meal rates apply for children 6 years and older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.6
Based on 3137 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.07
Room Quality: 8.02
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 9.26
Overall Experience: 8.73
M
Madoka • family_with_children • jp
8
2026-05-02 • via Nuitee
月惠 • extended_group • tw
10
飯店人員服務熱誠超讃，協助我們處理遇到的問題，讓人身處海外也覺得安心。
2026-05-02 • via Nuitee
Z
Zak • family_with_children • jp
9
2026-05-01 • via Nuitee
V
Vivian • extended_group • tw
10
Pros:

地點

Cons:

電視偏老舊

2026-05-01 • via Nuitee
X
Xuan Phuong • couple • jp
9
2026-04-30 • via Nuitee
植村 • couple • jp
8
2026-04-30 • via Nuitee
C
Chia Yu • extended_group • tw
8
2026-04-29 • via Nuitee
K
Kazuya • couple • jp
8
2026-04-29 • via Nuitee
H
HARUMI • couple • jp
10
運河ちかい！
Pros:

フロントの方、食事会場の方みなさん丁寧な対応でした。

2026-04-29 • via Nuitee
荒井 • couple • jp
7
2026-04-28 • via Nuitee
Y
Yap • couple • my
9
2026-04-28 • via Nuitee
G
Gun • extended_group • th
10
Pros:

the best hotel that close to Otaru canel.

Cons:

very things re fine

2026-04-28 • via Nuitee
F
flyyates • solo_traveller • au
6
Japanese Only Accomodation
Pros:

Staff were polite efficient, helpful.
Buffet Breakfast was good.
Rooms were clean.

Cons:

Room was small. Bed basic not very comfy. USB connectivity average. No Coffee supplied, only green Tea.
TV only available in Japanese language unable to convert to English at all.
High bath, low bed.
Fridge minimalistic, 500ml water bottles had to be laid down.
Very few staff spoke English.

2026-04-27 • via Nuitee
S
SEIJI • couple • jp
9
コストパフォーマンスの良いホテル
Pros:

立地が良くどこに行くにしても便利な場所です。部屋も清潔で広さも充分ですね。朝食も美味しいかった。

Cons:

大浴場が少し小さく混んでいた。

2026-04-27 • via Nuitee
ＭＡＳＡＡＫＩ • solo_traveller • jp
9
Pros:

スタッフの対応、設備など

Cons:

特になし

2026-04-26 • via Nuitee
T
tsung shan • family_with_children • tw
10
2026-04-26 • via Nuitee
O
ORAWAN BAGINDA • solo_traveller • th
10
Pros:

โรงแรมใหม่สะอาดมีสไต เก๋ดี ของใช้ครบครัน ทำเลที่ตั้งดีเดินไม่ไกล ถึงถนนคนเดิน และ สถานที่ท่องเที่ยวหลายๆที่

2026-04-25 • via Nuitee
恩如陳 • couple • tw
10
2026-04-24 • via Nuitee
L
Liju • family_with_children • tw
9
2026-04-23 • via Nuitee
M
mizukawa • solo_traveller • jp
8
Pros:

設備が良い

Cons:

駐車場が無い

2026-04-23 • via Nuitee