Hotel Torifito Otaru Canal

Hotels
8.6 (3321 reviews)
Ironai 1-5-7 , Otaru , jp
+81 134-20-2200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Parking costs

Categories

Cleanliness
7.86
Some guests noted that there were cleanliness issues, such as dust and odors in the bathrooms.
Service
8.83
General praise for friendly and helpful staff across multiple reviews.
Location
9.07
Highly praised for its convenient proximity to the canal and station.
Room Quality
8.02
Mixed reviews with some guests appreciating the rooms while others found them small.
Amenities
8.65
The presence of a public bath was appreciated, although some issues with parking were noted.
Value for Money
8.41
Many reviews emphasized good value, especially for location and amenities.
Food and Beverage
9.26
Multiple compliments on the breakfast variety and quality.
Overall Experience
8.73
Overall positive sentiments but with some noted issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Convenient Location
Hotel Torifito Otaru Canal is ideally located in Otaru, just 700 meters from Otaru Station, making it a perfect choice for travelers. With easy access to transportation hubs, guests can explore the city effortlessly.

Comfortable Rooms with Essential Amenities
The air-conditioned rooms at Hotel Torifito Otaru Canal are equipped with everything you need for a pleasant stay, including a desk, kettle, fridge, and a safety deposit box. The private bathrooms feature a bidet, ensuring guests' comfort and convenience.

24-Hour Front Desk and Restaurant
Enjoy the convenience of a 24-hour front desk and an on-site restaurant during your stay at Hotel Torifito Otaru Canal. Whether you need assistance or a delicious meal, our dedicated staff is here to cater to all your needs.

Experience comfort and convenience at Hotel Torifito Otaru Canal. Book your stay now for a memorable experience.

Important information:

If on-site parking is full, guests will be referred to paid public parking nearby.

Free meals for children 5 years and younger. Additional meal rates apply for children 6 years and older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 3321 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.07
Room Quality: 8.02
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 9.26
Overall Experience: 8.73
R
Ryuto • couple • jp
8
2026-09-12 • via Nuitee
Y
YOSHIHIDE • solo_traveller • jp
7
流石、小樽の豪華海鮮朝食を満喫
Pros:

部屋も綺麗で、浴室とトイレが分かれていて、良かった。大浴場があり、これも綺麗で快適。
朝食も海鮮メニューを中心に、お酒？ご飯のお供系、洋食系など色々あって、大満足でした。

Cons:

特にないけど、以下2点かな
・大浴場が激混み時間がちょい長い（洗い場が取り合い）
・観光情報をフロントで聞いたが、欲しい情報が得られなかった（調べて答えようとの姿勢はいいが、基礎知識がもうちょいあると助かるかな）

2026-09-10 • via Nuitee
N
Nakayama • couple • jp
10
小樽運河も近くてすごくよかった
Pros:

海がコンセプトな内装をしていてよかった

Cons:

特にない

2026-09-10 • via Nuitee
H
hinau • solo_traveller • nz
8
Good location
Pros:

Comfortable room
Helpful staff
Good bathroom

Cons:

Wifi not reliable

2026-09-08 • via Nuitee
A
AYUMI • couple • jp
10
立地も朝食もスタッフさんもコスパも良かったのでまた来ます
Pros:

スタッフさんが感じ良かった　11時のアウトはゆっくり出来て良いです　大浴場があるのと朝ごはんが高評価なのでここを選びました

Cons:

お部屋の冷房の温度が全然表示しなくて少し暑かった

2026-09-08 • via Nuitee
L
LouYanAns • solo_traveller • hk
10
Pros:

位置是超級的好, 到小樽的觀光點都很方便, 大大的Family mart也就在旁邊, 十分喜歡!
房間衛生乾淨, 空間充足, 員工友善有禮, 很滿意的小樽住宿

Cons:

沒有

2026-09-05 • via Nuitee
N
Naoki • couple • jp
8
2026-09-04 • via Nuitee
Y
yuji • couple • jp
9
大変良かった
Pros:

接客も丁寧で、部屋も大変清潔にしていました。

Cons:

特にないです

2026-09-03 • via Nuitee
T
T • solo_traveller • jp
5
2026-09-03 • via Nuitee
H
haruka • couple • jp
10
2026-09-02 • via Nuitee
I
Isabel • solo_traveller • es
9
2026-09-01 • via Nuitee
E
Emily • family_with_children • us
8
Ok
Pros:

Breakfast was decent despite small

Cons:

More clean, odd smell in the restroom

2026-09-01 • via Nuitee
Y
Yi-Chien • couple • it
6
The room smells funky, but decent stay
2026-09-01 • via Nuitee
S
Suet Ling • extended_group • us
9
2026-08-31 • via Nuitee
Y
YUDAI • family_with_children • jp
5
コスパのよいビジネホテル
Pros:

安さ

Cons:

部屋の臭い
お風呂の清掃スタッフの対応

2026-08-31 • via Nuitee
T
TSUI YAO • solo_traveller • tw
9
Pros:

地理位置很好

2026-08-30 • via Nuitee
M
M Lujan • family_with_children • es
7
Buena ubicacion
Pros:

Ubicacion

Cons:

La lentitud en el check in

2026-08-30 • via Nuitee
C
chih ping • extended_group • tw
10
2026-08-29 • via Nuitee
C
chih ping • extended_group • tw
10
2026-08-29 • via Nuitee
匠江 • family_with_children • jp
10
又、泊まりたい
Pros:

スタッフの皆さん、とても親切でした

Cons:

よくなかった点はないですけど、しいて言えばお風呂がもう少し大きければ良かったかな
でも、他は満足です

2026-08-27 • via Nuitee