Kensington Prime Hotel

Hotels
Independent
8.6 (169 reviews)
Russell Road, London, England, W14 8JA , London , GB

Facilities

Free breakfast
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Street parking
Elevator
Free breakfast
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Delicious Breakfast
Cons:
Small Rooms
Noisy Environment
Elevator Issues

Categories

Cleanliness
8.84
Very clean room and overall very clean.
Service
8.71
Staff was very friendly and understanding.
Location
8.95
Great location, safe neighborhood, and near restaurants and shops.
Room Quality
8
Rooms were smaller than expected, but well-maintained.
Amenities
8.43
Standard quality for this hotel tier.
Value for Money
8.49
Older hotel but great price for London.
Food and Beverage
8.84
Breakfast was delicious with a good variety.
Overall Experience
8.51
A pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:52

Property Description

Escape to the heart of London at Kensington Prime Hotel, where luxury meets convenience.

Stunning Views and Relaxation
Enjoy breathtaking views from our terrace and garden, perfect for unwinding after a day of sightseeing or business meetings.

Comfortable Living Spaces
Each of our 19 air-conditioned rooms is equipped with a kitchenette, flat-screen TV, and complimentary Wi-Fi, providing you with all the comforts of home while you're away.

Exceptional Amenities
Start your day right with our complimentary buffet breakfast served daily, and take advantage of amenities such as express check-out and laundry services, ensuring a hassle-free stay.

Don't miss the opportunity to experience exceptional hospitality in London's vibrant Kensington. Book your stay with us today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 169 reviews
Cleanliness: 8.84
Service: 8.71
Location: 8.95
Room Quality: 8
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 8.51
M
Mike family
10
Pros:

The staff was friendly and helpful. We enjoyed the breakfast as they were tasty and healthy.

2025-10-04 via Nuitee
T
Tracey
10
Pros:

Great hotel, rooms lovely and breakfast was nice too

2025-09-29 via Nuitee
K
Keith
10
Great place in London
Pros:

Very clean room and overall very clean.
A very good breakfast

Would definitely stay here again

2025-09-07 via Nuitee
S
Susan
8
Pros:

The property is located in an area that felt very safe and was within walking distance of a train station to easily travel as needed. Was also located near several restaurants and shops to pick up anything needed.

The room was great aside from the shower. The large shower head in the ceiling had very poor water flow while the handheld nozzle had much more power. My room was located on the lowest level of the property which was very secure but also a bit noisy since I could hear all foot traffic activity in the front office which was directly above my room. The breakfasts each morning were great with a lot of variety. I would recommend this property to anyone needing a place to stay in the London area.

2025-09-01 via Nuitee
T
Terence
10
Weekend break
Pros:

Lovely hotel close to Westfield shopping centre. Would stay again.

2025-08-30 via Nuitee
B
Bjorn
10
Great hotel in Kensington
Pros:

Enjoyed the location, room, and courtyard breakfasts

2025-08-27 via Nuitee
R
Rasal
8
Pros:

Rooms were way smaller than they look in the photos. The shower is quite tiny and needs some sort of upgrading in order to prevent water from getting out as it can easily become a hazard. Staff was quite pleasant and kind. Due to ny jetlag, i ended up waking up after checkout time and checked out like 30 minutes late. Staff was so understanding

2025-08-19 via Nuitee
R
Reynaldo partner
8
Pros:

The property is in a quiet and safe neighborhood. Near to restaurants and shops.

2025-08-03 via Nuitee
B
Brad
10
Pros:

Extremely close to the Olympia.

2025-08-03 via Nuitee
D
David
10
Great Location
Pros:

Very nice hotel located off Kensington High Street. The staff are very helpful and friendly.
Breakfast is a combination of a cooked buffet breakfast with cold continental options too.
Would highly recommend this hotel

2025-08-03 via Nuitee
R
Robert family
6
Pros:

The room looked very nice. However, it was very impractical. Way, way too small.

2025-07-30 via Nuitee
D
Dave
10
Pros:

Great breakfast, easy walk to Knightsbridge road, ten minutes to tube

2025-07-25 via Nuitee
Y
Yu-ing partner
8
Pros:

Nice property with great staff on quiet street. Not much dining options nearby but close to bus stop. Lift is only operational for one out of the three days that we stayed.

2025-07-17 via Nuitee
L
Linda family
8
Pros:

Very clean and fresh towels daily and room cleaned each day. Very close to Olympia Station if you want to use trains/tubes. If you want to go to Buckingham Palace, turn left, walk down to end of street, turn left and go 1 block. #9 bus takes you in to town. Great place to stay unless the elevator breaks and you have a disabled parent with you. Not so easy to take luggage up and down, either. Young man on the desk was extremely rude when elevator broke twice during our stay. All other staff were great! Breakfast adequate, but nothing special. Shower was great, but could use grab bars for disabled persons. Would probably stay again.

2025-07-17 via Nuitee
N
Nicholas
4
Pros:

Condition of property was good but ever time someone opened a door, the door to my room banged against the frame waking me up multiple times.

Despite mild weather outside it was also very hot so had to sleep with the air conditioning on.

2025-07-16 via Nuitee
L
lisa family
10
Pros:

The basement room was nice and quiet.
The breakfast was a bit sparse by 8 am, though.

2025-07-11 via Nuitee
R
Rachel family
8
Pros:

Fab hotel. Friendly staff and beautiful furnished room. Only a few things that were an issue. The TV had a signal issue and did not work. There was faulty light in the bathroom which made the bathroom extra dark.
Breakfast was great, beautiful garden to sit in the morning. Would stay again

2025-07-09 via Nuitee
V
Victoria
6
Pros:

Good location for access to central London, or travel to Wimbledon for tennis.
Very friendly and accommodating staff (in the main).
Room in basement did have windows, but was quite dark and overall maintenance could be improved. Bathroom very dull, as one of the spotlights and the over mirror lights were broken. Informed reception (don’t think this was news to them) and nil fixed whilst we were there.
It was pretty quiet at night, which was great. Pillows included a memory foam option that was comfy, but unfortunately mattresses not great.
Breakfast ok - pretty limited options (same every day) and hot food not very hot.

2025-07-09 via Nuitee
A
Aaliyah friends
8
Pros:

Older hotel but great price for London. Staff was very friendly. Very clean rooms. Breakfast was delicious.

2025-07-09 via Nuitee
R
Robert partner
8
Pros:

Real nice area of London. Quiet. Compact rooms and good breakfast.

2025-07-07 via Nuitee