Sands Hotel and Spa

Hotels
9.3 (349 reviews)
44-985 Province Way , Indian Wells , us

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Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Cons:
AC issues
Room size concerns

Categories

Cleanliness
7.79
The AC issue affected the overall cleanliness sentiment.
Service
10
Staff were noted to be friendly and went above and beyond.
Location
9.76
Great location for adventures and poolside enjoyment.
Room Quality
9.3
Rooms were well appointed and spacious but noted a small room issue.
Amenities
9.75
Great amenities including a warm pool and well-curated spa.
Value for Money
8.78
Pricing is on the higher end for some services.
Food and Beverage
9.24
Food options are appealing but on the higher end.
Overall Experience
9.79
Pleasant boutique experience with many positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:02

Property Description

Luxurious Mountain Views

Elegant Accommodations: Enjoy a stay at Sands Hotel and Spa where each guest room is equipped with a flat-screen TV, free WiFi, and a private bathroom with free toiletries. Some rooms even offer breathtaking pool views.

Culinary Delights: Indulge in Mediterranean cuisine at the on-site restaurant, catering to various dietary needs with vegetarian, gluten-free, and dairy-free options.

Relaxation and Recreation: Unwind by the outdoor pool or explore the surrounding mountains with complimentary bicycle rentals. With a 24-hour front desk and concierge service, your comfort is our top priority.

Experience luxury and serenity at Sands Hotel and Spa. Book your stay now for a memorable getaway.

Important information:

Please note: All registered guests must be over the age of 18. The Sands Hotel & Spa caters to an adult environment in terms of entertainment and culture.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and costs USD 35 per 24 hours.

Location

Guest Reviews

9.3
Based on 349 reviews
Cleanliness: 7.79
Service: 10
Location: 9.76
Room Quality: 9.3
Amenities: 9.75
Value for Money: 8.78
Food and Beverage: 9.24
Overall Experience: 9.79
M
Mark • extended_group • us
10
I'm a local and just wanted a “staycation”. Everything was perfect, I felt very well take care of!
Pros:

Front desk staff was amazing! Pool staff was great too! And, housekeeping was very good as well!

2026-01-19 • via Nuitee
J
Jesus • couple • us
10
Calm and relaxing stay!
Pros:

Friendly staff, clean facilities, a quiet retreat!

Cons:

It’s a bit far from restaurants and eateries. Definitely plan to commute to the city for dinner.

2026-01-19 • via Nuitee
G
Gwen • family_with_children • us
10
2026-01-19 • via Nuitee
R
Roberta • couple • it
7
2026-01-18 • via Nuitee
T
Tudor • solo_traveller • us
8
2026-01-18 • via Nuitee
D
Derek • couple • us
8
Pleasant, boutique experience
Pros:

Warm, homey, decadent

Cons:

No elevator

2026-01-08 • via Nuitee
B
Bakrevski • couple • us
10
2026-01-05 • via Nuitee
C
carriegirl714 • NONE
10
Lovely Stay
Pros:

We headed to the desert for a visit with family and stayed at the Sands. Lovely stay. Great food, beautiful room, awesome spa.

2025-12-27 • via Tripadvisor
8
858pattyv • NONE
10
Quiet, Convenient, Charming
Pros:

This is a Mr. and Mrs. Smith property - the first one that I have stayed out. It is retro but not old. I was a little surprised by the smallness of the room. I got upgraded one level and was alone but with two of us in there it would have been tight. There was a lovely patio with a lounging area. Poolside was quiet with a beautiful overhang of trees so you could choose how much sun to get. The pool itself was awesomely warm, well sized, and welcoming. Jacuzzi was back in a corner. Pink Cabana was on site for meals and the food seemed appealing but on the higher end of the price spectrum for a breakfast or lunch - but then again I don't spend much usually. Rooms were very well appointed. Parking was easy and location great for adventures both east and west. One could also just enjoy a vacay by the poolside as well. The staff was friendly, observant, and gracious. Bed and pillows were of high quality. I like that there was a variety of price points for rooms which also reflect the uniqueness of each of hte rooms. Certainly a destination place.

2025-12-23 • via Tripadvisor
W
Wendy • solo_traveller • us
9
2025-12-16 • via Nuitee
A
andyonplymouth • NONE
10
Fantastic 1 night stay
Pros:

I was so impressed with this property. The room was wonderful -- clean, spacious, and well designed. The staff went above and beyond both at the front desk and at the restaurant.

2025-12-13 • via Tripadvisor
J
jaysfingi • NONE
10
Calm Yourself
Pros:

We appreciate the ability to simply chill at The Sands. Everything about it is relaxing and brings calm. It's exactly what you hope for when you set foot on property. Thank you to all who make it a reality for those of us who visit. We'll certainly be back.

2025-12-08 • via Tripadvisor
B
badluckclub • NONE • Menifee, California
10
A Stylish Desert Escape
Pros:

Sands Hotel & Spa exceeded every expectation. The design is stunning, the atmosphere serene, and the service genuinely warm. From the beautiful pool area to the luxurious spa, every detail feels thoughtfully curated. A perfect desert escape—stylish, relaxing, and unforgettable.

2025-12-08 • via Tripadvisor
S
sammlaurie • NONE • San Diego, California
10
Great place!
Pros:

Wonderful hotel! Friendly staff and great service at the pool. Love the decor and vibe here! So fun for a girls trip!

2025-12-06 • via Tripadvisor
I
info • couple • us
10
2025-12-03 • via Nuitee
A
AJS291 • NONE • Los Angeles, California
4
Used to be great - now not so much
Pros:

We've stayed many times at The Sands and it was always great so we were excited to stay again.

We checked in at 3.15pm and were told the room wasn't ready but they were going to be "super fast" getting it ready. They said they'd text me to let me know when it was ready. At 5.45pm I called back to check and was told it was finally ready.

During the evening it was very hot as can be expected of course in Palm Desert, so we turned the AC on. The vibration every 5 seconds made sleep impossible, and after we both took Advil for the second time, we decided to check out early.

We cannot be the first people to have had this issue with the AC and it's clearly just laziness why it hasn't been fixed. I never want to leave a bad review but in this case it's definitely warranted.

2025-11-30 • via Tripadvisor
B
bubster712025 • NONE
10
Hidden Gem
Pros:

Tucked away is this hidden boutique of a hotel. If you enjoy a quiet night or prefer a night of havimg fun, you can't go wrong staying here.

2025-11-26 • via Tripadvisor
J
Jessica • couple • us
9
2025-11-22 • via Nuitee
G
georgia • couple • gb
7
Lovely decor and comfortable, just not relaxing.
Pros:

Decor and comfort

Cons:

Too ‘party’ for a couple that doesn’t drink and wants to chill by the pool.

2025-11-18 • via Nuitee
C
Christophe • couple • fr
8
Très bien mais…
Pros:

Bel hôtel de taille raisonnable et d’inspiration marocaine, calme et offrant un grand parking. Literie de qualité dans une chambre paisible malgré la disposition autour de la piscine.

Cons:

Le service au restaurant laisse parfois une impression de désintérêt et la carte peut être un peu courte pour un séjour de plusieurs nuits.
Le service en chambre se contente de refaire le lit sans se préoccuper de la salle de bains.
Et surtout, attention aux resort fees de 42 USD par nuit plus taxes qui, si ils sont annoncés lors du check-in, ne sont pas compris dans le prix affiché sur booking…

2025-11-11 • via Nuitee