Sands Hotel and Spa

Hotels
9.3 (408 reviews)
44-985 Province Way , Indian Wells , us

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Cons:
AC issues
Room size concerns

Categories

Cleanliness
7.79
The AC issue affected the overall cleanliness sentiment.
Service
10
Staff were noted to be friendly and went above and beyond.
Location
9.76
Great location for adventures and poolside enjoyment.
Room Quality
9.3
Rooms were well appointed and spacious but noted a small room issue.
Amenities
9.75
Great amenities including a warm pool and well-curated spa.
Value for Money
8.78
Pricing is on the higher end for some services.
Food and Beverage
9.24
Food options are appealing but on the higher end.
Overall Experience
9.79
Pleasant boutique experience with many positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:02

Property Description

Luxurious Mountain Views

Elegant Accommodations: Enjoy a stay at Sands Hotel and Spa where each guest room is equipped with a flat-screen TV, free WiFi, and a private bathroom with free toiletries. Some rooms even offer breathtaking pool views.

Culinary Delights: Indulge in Mediterranean cuisine at the on-site restaurant, catering to various dietary needs with vegetarian, gluten-free, and dairy-free options.

Relaxation and Recreation: Unwind by the outdoor pool or explore the surrounding mountains with complimentary bicycle rentals. With a 24-hour front desk and concierge service, your comfort is our top priority.

Experience luxury and serenity at Sands Hotel and Spa. Book your stay now for a memorable getaway.

Important information:

Please note: All registered guests must be over the age of 18. The Sands Hotel & Spa caters to an adult environment in terms of entertainment and culture.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 408 reviews
Cleanliness: 7.79
Service: 10
Location: 9.76
Room Quality: 9.3
Amenities: 9.75
Value for Money: 8.78
Food and Beverage: 9.24
Overall Experience: 9.79
M
Mark couple us
9
2026-08-15 via Nuitee
M
Mary couple gb
9
A calm and relaxing stay in a beatifiul hotel.
Pros:

Beautiful property which is managed very well.
Extremely clean and lovely atmosphere.

Staff are excellent, happy and very polite and helpful.

Cons:

Liked everything.

2026-08-12 via Nuitee
E
eliysa0808 NONE
10
supreme service at the Sands
Pros:

From check in to check out, everything went smoothly and everyone was incredibly friendly and kind. A huge huge shoutout to Brenda at the pool for her amazing attentive service, her fun and genuine conversations. She is truly the one who took our experience over the top. Any need was taken cared instantly by whichever person you ask amongst the hotel team. Couldn’t ask for a better stay.

2026-08-11 via Tripadvisor
A
Adeline couple fr
7
Pros:

Établissement à taille humaine. Chambre confortable

Cons:

À l enregistrement on m a fait signer un papier sur lequel je n avais pas compris que j optais pour un forfait de 46$ par jour pour accès au wifi. Apres avoir posé la question sur ce supplément, le remboursement m a été fait.

2026-08-10 via Nuitee
M
morgski96 NONE Orange County, California
10
Great Stay
Pros:

Stayed here with a group of friends during 110° weather. The pool kept us cool the entire time with misters on the chairs too. We ordered drinks and snacks poolside which were so good.

2026-08-03 via Tripadvisor
J
janetted321 NONE
10
Relaxing Getaway
Pros:

This is a gem in the desert. A small boutique hotel tucked away and secluded from the busy tourist areas. The pool area is lovely and the guests are well taken care of by attendants. The rooms are unique with fun and well-done decorations and are well appointed with amenities. My stay was short but when next in the desert I look forward to spending more time relaxing and enjoying the property.

2026-07-31 via Tripadvisor
C
Carole couple ca
9
Pros:

Everything
Great location
Nicely renovated room
Quiet location but near everything

Cons:

Nothing

2026-07-25 via Nuitee
B
Bph1269 NONE Huntington Beach, California
10
Guest for life!
Pros:

2nd trip and guest stay at The Sands.
It's the best spot, in my opinion, for adults only laid back but fun vibe. The Pink Cabana is a must. The flat iron steak frites is incredible! Please don't take it off the menu. Staff is friendly, helpful and attentive. Just book it!

2026-07-20 via Tripadvisor
G
graflingraider NONE Los Angeles, California
10
Hidden gem in oasis
Pros:

Wife and I went for our birthday! Staff were all amazing friendly from Mckenzie, Jeremy and other blonde girl(forgot name) at FD, and Liz. Brenda pool side server was amazing fast great service friendly and warm. Wife got the Spa services and was blownaway how great she felt afterwards.

2026-07-12 via Tripadvisor
L
Lanita couple us
8
I enjoyed my stay here. When I need to get away would come back to relax.
Pros:

Beautiful room and spacious.

Cons:

The spa was beautiful but no facilities, just a massage.

2026-07-12 via Nuitee
Y
Yanjing solo_traveller us
10
2026-07-06 via Nuitee
L
lancerushing7 NONE
10
Sands Hotel Stay and review
Pros:

⭐⭐⭐⭐⭐ An Unforgettable Palm Springs Experience!

From the moment we pulled into Sands Hotel & Spa, I knew we had made the right choice. As soon as I stepped out of the car and heard the music playing, I immediately felt the stress melt away. The atmosphere was warm, vibrant, relaxing, and absolutely welcoming. At that moment, I knew this wasn’t just another hotel—it was going to be an experience.

What truly made our stay exceptional was the incredible staff. Kenzie, Liz, Summer, Brenda, and McKenzie each played an important role in making us feel like valued guests. Their genuine kindness, professionalism, attention to detail, and warm personalities transformed an already beautiful property into something truly special. They didn’t just provide great service—they created lasting memories.

Every corner of the hotel reflects style, comfort, and relaxation. Whether you’re looking for a peaceful escape, a romantic getaway, or simply a place to recharge, Sands Hotel & Spa delivers on every level. The ambiance, the music, the décor, the service, and the overall vibe all come together perfectly.

I’ve stayed at many wonderful places over the years, but this one stands out. It’s rare to find a hotel where you feel at home the instant you arrive, yet also feel like you’re being treated to something extraordinary.

To everyone at Sands Hotel & Spa: thank you for making our visit unforgettable. You exceeded every expectation, and I can’t wait to return.

Without question, this is a five-star experience, and I wholeheartedly recommend it to anyone visiting Palm Springs. We’ll definitely be back!

2026-07-05 via Tripadvisor
A
Amtrac Friends getaway New York City, New York
10
Fantastic First Trip to Palm Springs
Pros:

We stayed here for a micro wedding and it did not disappoint! From the amenities to the staff, everything was top notch and comfortable. The pool in the heart of the hotel was such a nice focal point, and the Pink Cabana was such a fun and on theme restaurant. Can’t wait to come back on another trip!

2026-07-05 via Tripadvisor
5
532admin NONE Placentia, California
10
Double Queen room first floor
Pros:

This was a trip for my wife and daughter for dance competition. We absolutely love the hotel and we have stayed here one time before. Love it and will definitely be back

2026-07-04 via Tripadvisor
A
arlenedrake13 NONE
10
Sands
Pros:

Nice, clean hotel. Staff made our stay very welcoming. We were upgraded for no additional charge. Highly recommend the Sands for your stay

2026-07-02 via Tripadvisor
G
georgerJ4251YW NONE
10
Anniversary weekend
Pros:

We had an incredible stay at the Sands Hotel and couldn’t have asked for a more relaxing getaway. Our goal was simply to spend a few days unwinding by the pool, and the experience exceeded our expectations.

A special thank you to our poolside servers, Mckhenzy and Brenda, who were consistently attentive, friendly, and ensured we always had everything we needed. Their exceptional service allowed us to truly relax and enjoy our time.

We also had a wonderful dinner at the Pink Cabana. To celebrate our anniversary, our server, Justine, surprised us with a complimentary glass of champagne, which was such a thoughtful and memorable touch. She was warm, knowledgeable about the menu, and provided outstanding service throughout the evening.

What stood out most was the genuine hospitality of the entire staff. Everyone was welcoming and attentive, and even the general manager, Bruno, took the time to stop by and chat with us to make sure our stay was going well.

From start to finish, every detail contributed to a fantastic experience. We left feeling refreshed, appreciated, and already looking forward to our next visit. A truly exceptional stay 10/10!

2026-06-25 via Tripadvisor
C
cbutlerjr7 NONE
10
Phenomenal Stay at the Sands!
Pros:

The Sands continues to raise the bar each time we visit! Liz and Bruno made our experience one of a kind with their professionalism, attentiveness and amazing hospitality. Highly recommend spending some time at this wonderful property.

2026-06-22 via Tripadvisor
T
travelerallaround42 NONE
10
Desert Retreat!
Pros:

Absolutely lovely! The resort is in a strip mall but once you walk onto the premises you are transported. The staff is incredibly kind and welcoming

2026-06-22 via Tripadvisor
A
aurel couple us
10
2026-06-09 via Nuitee
G
Gwen337 NONE Lafayette, Lafayette Parish, Louisiana
10
Perfect “Fairy Tale “venue for Small Destination wedding
Pros:

We hosted a small destination wedding for family and friends at the Sands. It was precious ! Rooms were amazing , food incredible and service top notch. Exceeded expectations by far ! Olivia and her staff were amazing !

2026-06-08 via Tripadvisor