Golden Diamond Hotel

Hotels
7.1 (281 reviews)
10 Đường Trần Nhật Duật , Hanoi , vn

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Clean room
Affordable prices
Cons:
Dirty linens
Poor response from management
Small room
Lack of amenities

Categories

Cleanliness
5.36
Issues were raised about the cleanliness in multiple reviews.
Service
8.33
Mixed reviews regarding staff friendliness; some were kind while others were unprofessional.
Location
8.87
Positive mentions about the location being centrally located and convenient.
Room Quality
5.82
Complaints about room conditions and other issues with accommodations.
Amenities
6.35
Facilities noted as lacking in quality and maintenance.
Value for Money
7.31
Considered affordable, but the quality does not match the price.
Food and Beverage
7.36
Not explicitly mentioned, assumed standard for budget accommodation.
Overall Experience
7.43
Overall mixed experience with both good and bad aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:22

Property Description

Convenient Location in the Heart of Hanoi

Modern Amenities for a Comfortable Stay

Nearby Attractions and Easy Airport Access

Book your stay at Golden Diamond Hotel for a memorable experience in Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 281 reviews
Cleanliness: 5.36
Service: 8.33
Location: 8.87
Room Quality: 5.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 7.43
K
Keefe • solo_traveller • sg
6
Pros:

Value for money

Cons:

Not well maintained, broken hairdryer, no channels on the TV.

2026-06-01 • via Nuitee
C
Ceryne • solo_traveller • fr
10
2026-05-28 • via Nuitee
V
Vinoth Kumar • solo_traveller • in
8
2026-05-25 • via Nuitee
D
Dave • solo_traveller • gb
8
Pros:

Location was good

Cons:

47 steps and no lift.

2026-05-15 • via Nuitee
M
Mohamad Sukri • extended_group • my
2
Worst hospitality ever, do not stay here
Pros:

I think the location wise is its nearby to the old quarter where you can just walk to the center area to get food, massage and drink.

Cons:

The staff so rude, she dint care about anything, the beds is smelly you can tell the bed sheet and pillow is not change to the new one, can smell someone sweat, no lift, the water pressure is not strong, this experience staying here add to the nightmare to this trip.

2026-05-08 • via Nuitee
A
Aung Kyaw • couple • mm
4
Disappointed
Pros:

Nothing.

Cons:

The altitude of receptionist is bad. The hotel is in the narrow alley . I went in first to make sure without my luggage’s. she said “will you pay now?” I said let me take my luggage.”But she replied with very inpatient face that she had to leave now. The only time she is nice to us is when her boyfriend visit.
The room is large ,but bedsheets smell of mold,toilet water pressure too low. I will never come back again to it.

2026-05-03 • via Nuitee
R
Rico • couple • ph
1
2026-05-01 • via Nuitee
A
Andrea • couple • it
4
2026-04-30 • via Nuitee
L
Lauren • solo_traveller • gb
8
Great location, comfy beds and staff was friendly
Pros:

Great location short walk to the centre and beer street. We was given 2 double beds both super comfy and bathroom facilities were good

Cons:

There was the odd stain on the towels n bed when we arrived

2026-04-29 • via Nuitee
N
nil • extended_group • es
1
Pros:

Ubicacio

Cons:

No hem pogut dormir per soroll

2026-04-18 • via Nuitee
A
Amandine • solo_traveller • re
1
2026-04-16 • via Nuitee
K
Kai • couple • gb
1
Shit
Pros:

Nothing

Cons:

Everything

2026-04-16 • via Nuitee
J
Jesica Florencia • couple • es
2
No es lo que muestran en las imágenes
Pros:

El aire acondicionado, la nevera y la ubicación.

Cons:

La suciedad, las imágenes no correspondían con la estancia, y el personal nocturno.
Quisimos pagar la estancia y el hombre de seguridad nos amenazó con la policía cuando ellos no tenías cambio para devolvernos el pago. Queríamos pagar pero él no podía cobrarnos entonces nos amenazó con ello. Súper desagradable- sucio y no es el hotel de las fotos.

2026-04-12 • via Nuitee
M
Malwina • solo_traveller • gb
10
2026-04-12 • via Nuitee
E
Emeline • couple • fr
1
Pros:

Comment vous expliquer en si peu de mots, absolument rien n’était bien.
A fuir absolument

Cons:

Très mal situé, sur la grande route très bruyante
Chambre sale, rideau cassé, draps tachés
La salle de bain n’a pas dû être nettoyée depuis très longtemps, il y avait des toiles d’araignées dans l’encadrement de la porte, sol de la douche dégoûtant.
Passez votre chemin et gardez votre argent

2026-04-12 • via Nuitee
D
Danielle • extended_group • au
1
Pros:

N/A

Cons:

Incredibly dirty, mould, no windows not at all like photos.

2026-04-10 • via Nuitee
D
Dung • extended_group • nl
9
Ik ben tervreden als klant! Aanrader!
2026-04-10 • via Nuitee
V
Vanessa • family_with_children • fr
5
Bon pour un dépannage d’une nuit
Pros:

Rien

Cons:

Chambre sans vue extérieur, équipement vétuste

2026-04-08 • via Nuitee
H
Harry • solo_traveller • gb
9
Comfortable stay close to old quarter.
Pros:

Comfortable beds, close to old quarter, great for if you are arriving late at night on a bus as they have 24 hour reception.

Cons:

Some minor repairs needed in the room but nothing that impacted my stay.

2026-04-06 • via Nuitee
M
Minh Trung • solo_traveller • vn
3
Nhận phòng không đúng lúc đặc phòng trên Booking
Pros:

Tiện đi lại

Cons:

Không

2026-04-04 • via Nuitee