Golden Diamond Hotel

Hotels
7.1 (259 reviews)
10 Đường Trần Nhật Duật , Hanoi , vn

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Clean room
Affordable prices
Cons:
Dirty linens
Poor response from management
Small room
Lack of amenities

Categories

Cleanliness
5.36
Issues were raised about the cleanliness in multiple reviews.
Service
8.33
Mixed reviews regarding staff friendliness; some were kind while others were unprofessional.
Location
8.87
Positive mentions about the location being centrally located and convenient.
Room Quality
5.82
Complaints about room conditions and other issues with accommodations.
Amenities
6.35
Facilities noted as lacking in quality and maintenance.
Value for Money
7.31
Considered affordable, but the quality does not match the price.
Food and Beverage
7.36
Not explicitly mentioned, assumed standard for budget accommodation.
Overall Experience
7.43
Overall mixed experience with both good and bad aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:22

Property Description

Convenient Location in the Heart of Hanoi

Modern Amenities for a Comfortable Stay

Nearby Attractions and Easy Airport Access

Book your stay at Golden Diamond Hotel for a memorable experience in Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 259 reviews
Cleanliness: 5.36
Service: 8.33
Location: 8.87
Room Quality: 5.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 7.43
F
Fernando • couple • au
1
con la mala atencion de la joven en la recepcion y el mal aspecto de la entrada no queria quedarme y dificultad oaraxsub
Pros:

The location

Cons:

The facade has no sign indicating the hotel, the photos are not of the actual lobby, there is no elevator, the staff is rude, and they don't provide information.

2026-03-21 • via Nuitee
J
Jonathan • couple • au
5
2026-03-20 • via Nuitee
A
Anne-Sophie • solo_traveller • de
10
Pros:

Very kind staff! They helped me change and extend my booking several times. Rooms are great for the money and the location is perfect.

2026-03-13 • via Nuitee
A
Alba María • couple • es
1
Horrible
Cons:

La habitación olia a humedad, el señor del alojamiento nos dijo que no tenia cambio cuando le pagamos y que nos haria un paypal con el cambio el cual nunca llegó, frente al hotel estaba todo lleno de basura. Las sabanas y mobiliario de la cama estaban sucias

2026-03-08 • via Nuitee
L
Liliana • couple • gb
3
Cons:

Nu e nimic din ce se vede în poze

2026-02-24 • via Nuitee
T
Torben • couple • dk
7
2026-02-22 • via Nuitee
W
wang • solo_traveller • cn
10
Pros:

地理位置很好 楼下有超市 以及吃饭的地方
员工热情
这个价格性价比很高

2026-02-13 • via Nuitee
W
wang • solo_traveller • cn
10
Pros:

地理位置很好 楼下有超市 以及吃饭的地方
员工热情
这个价格性价比很高

2026-02-13 • via Nuitee
L
Lucette • solo_traveller • fr
1
A fuir tout simplement
Pros:

Juste l’emplacement

Cons:

Pas d’eau chaude
Douche rempli de moisissures
Une seule serviette pour deux

2026-02-09 • via Nuitee
M
Milla • couple • fi
8
2026-02-09 • via Nuitee
L
Lucette • couple • fr
1
Futée tout simplement malheureusement je n’ai pas fait de photo
Pros:

Rien juste l’emplacement

Cons:

Insalubres
Zéro nettoyage
La tv ne fonctionne pas
La wifi ne fonctionne pas
Drap housse immonde ainsi que la couette
Préservatifs sous le lit
Matelas taché de sang
Fuyez tout simplement

2026-02-09 • via Nuitee
A
Alexandre • solo_traveller • vn
8
2026-01-31 • via Nuitee
C
Cintia • couple • dk
8
Muy bien en relación calidad precio.
Pros:

Está muy bien ubicado. La habitación es grande y comlda. Está muy bien en relación calidad -precio.

2026-01-29 • via Nuitee
J
Justina • couple • at
3
Cons:

hab den Eingang zu erst nicht gefunden da du vom hintereingang kommst.
Hatte das Deluxe Zimmer und das Bad ist nicht im Zimmer du musst aus dem Flur und dann ins Bad wo eigentlich nur ich zugang hatte doch als ich vom Nachtmarkt kam war es komplett dreckig. Bett ist nicht bezogen nur ein dünnes Leintuch aber kein Kopfkissen oder Bettdeckenbezug.
Es ist sehr kalt und die Heizung ging nicht zudem hast du zwar ein Fenster im Zimmer jedoch öffnest du es in die Richtung Rezeption und nicht für frische Luft.
Es ist unglaublich laut würde es nicht weiterempfehlen

2026-01-25 • via Nuitee
M
Meca • couple • ph
5
2026-01-22 • via Nuitee
L
Lorna • extended_group • vn
7
Location is good and the beds too. But the receptionist doesn’t want to be bothered in the evening..
Pros:

There were 3 beds in a big room & it’s comfy.

Cons:

The receptionist in the evening always sleeps whenever we see her. Vietnam’s hostels are really different.

2026-01-21 • via Nuitee
K
KHANH THI MAI • extended_group • au
8
2026-01-20 • via Nuitee
S
STANLEY • couple • ca
2
Pros:

Bed was ok

Cons:

Washroom outside room halls dirty Door glass broken

2026-01-19 • via Nuitee
M
MIYU • solo_traveller • jp
3
絶対に止まらないで欲しい
Pros:

市内でアクセスは良かった

Cons:

まず、予約してた部屋が用意されてなかった事に不信感を覚え、片っ端しから違うサイトの口コミを見たら、過去にも同じような理由やいろんな理由でホテルと揉めている口コミを見て、1日だけ泊まって、次の日からは違うホテルを予約して移動した。絶対にここのホテルに泊まらないで欲しい。若い女性の態度が本当に悪かった。Wi-Fiも繋がりが良くない。シャワーのお湯は水に近くて凄く寒かった。

2026-01-19 • via Nuitee
T
Tuấn • family_with_children • vn
8
2026-01-19 • via Nuitee