Metro Inns Falkirk

Very small
Rooms couldn’t move in them. Very cold

The receptionist was brilliant and did her job well.
No shaver socket, no bedside lamps, no hairdryer as advertised. Kettle too big to fit under the tap. Shower door could not be totally closed. Mildew and cracked tiles in shower room. Window sill had half the paint missing. I have photos of everything which I will send to head office. Hotel basically needs a revamp as not really fit for purpose. Tonight we are in another motorway services hotel which is cheaper and 5 star by comparison.

This is by far the most disgusting place I’ve ever seen. There was literal feces smeared on the wall. The mattresses have to be 40 years old at least and are stained beyond anything my worst nightmares could come up with. The shared bathrooms were even worse. I can’t believe Expedia even allows a place like this on their site. The health department needs to be called. We left and had to use hand sanitizer just from being in the building.

Awful place dirty smelly room overwhelming smell of drugs we refused to stay .never done that before anywher but this was absolutely disgusting

Staff were great and really helpful. You get what you pay for, it is rough around the edges (carpets are terrible and some of the toilets and showers were locked so we were unable to use them). A handy location for the sites.

You get what you pay for, the room nice enough but there cracked paint and the pilows were very small but for the price it was well worth . comftable bed and clean. Maybe tad nosy from other guests as walls aren't thick so maybe a set of ear plugs and your good to go.

We arrived at hotel at 9pm. Given room key. Even going to room, the hotel smelt dirty. Got to room, sat on the bed and there was a horrible smell. We traced the smell to the mattress, which looked like it had been used as a toilet. Went to reception to complain and was told all the other rooms were just the same as it was a budget hotel. Tried to contact Hotels.com to no avail. We tried all local hotels to try to get a room, again to no avail. As my husband is disabled we had no alternative but to go back to the hotel. On getting back to the hotel the man on reception as good as laughed as us, and said he told us we wouldn't get anywhere else. So we had no alternative but to go back to the room. We ended up watching tv until 2am, lying on top of the bed in our pj's and onesies, with the window open as the smell was that bad. The bed was so disgusting that you could not have got under the covers. We would recommend NOT to use this hotel as it truly is filthy and we are disgusted by the fact that Hotels.com have this hotel listed on their website. If you do book this hotel we would recommend you do remove the sheet and look at the mattress before sleeping on it. Please see the photos we have put on.

Not clean

The bed wasn’t the best an I suffer with back problems an I asked to change the room an the block with the glasses gave me attended say there’s nothing wrong with the bed an there clearly was the pillow side was lower than the end you put your feet when you layed down on it an by eye you could see

Property needs renovation in a big way

Rooms were interesting

Everything is old and unmaintained. Dirty and torn carpet. Two toilets and two bathrooms for the entire corridor (more than 15 rooms). I entered the toilet with my backpack on my back and the door closed behind me. It is so narrow that I had to take off my backpack to be able to turn around.

Very dirty, ripped blind, noisy. The toilets and showers are seperate to the room, very dirty, strong smell of urine.

It was very good

Unbelievable bed! Felt every spring. Just awful.

Room furnishings not good shower did not work properly. Shower head leaked heavily. Room very small and cramped. The hotel personnel were very nice

Untidy and tired hotel. Very budget.

Adequate accommodatio. Very basic, motel style rooms. Shared toilets and showers. Room had sink and tv. Sheets were clean and towels and a bar of soap provided. Reception staff were nice and friendly.

The actual ‘stay’ lasted less than one hour after I found bed bugs in the room. Immediately checked out and found other accommodation.
Avoid avoid avoid.

Hotels.com should be ashamed of adverusing this Metro hotel. It was filthy and other clean bedding it was like a prison