Burley Court Hotel

Hotels
6.8 (1473 reviews)
Bath Road , Bournemouth , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Value for parking
Cons:
Poor cleanliness
Heating issues
Lack of hot water

Categories

Cleanliness
4.85
Multiple reviews mentioned filthy conditions, including unclean bathrooms and rooms.
Service
8.81
Most reviews mentioned helpful and friendly staff.
Location
8.85
Frequently praised for its convenient and excellent location.
Room Quality
5.81
Concerns were raised about outdated decor and several issues with heating and amenities.
Amenities
5.84
Reviews indicated missing amenities like fridge and poor heating.
Value for Money
6.8
Mixed sentiments; some felt they got what they paid for, others felt it was not worth the price.
Food and Beverage
7.15
Not mentioned, but standard quality for this hotel tier.
Overall Experience
6.32
General dissatisfaction noted with the overall experience, despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:21

Property Description

Family-Owned Tradition

Experience the warmth of a family-owned hotel that has stood the test of time for nearly five decades. At Burley Court Hotel, our tradition of exceptional service continues to thrive, ensuring a memorable stay for every guest.

Versatile Lounge and Bar

Whether you're in the mood for a casual drink or a formal gathering, our lounge and bar offer the perfect setting. Enjoy the comfort of our well-furnished spaces, designed to cater to your needs with a light and inviting ambiance.

Outdoor Pool and Smoke-Free Environment

Relax and unwind by our inviting outdoor swimming pool, where you can bask in the sun and savor alfresco lunches. Plus, enjoy a breath of fresh air throughout the entire establishment as we maintain a completely smoke-free environment.

Ready to experience comfort, tradition, and impeccable service? Book your stay at Burley Court Hotel now.

Important information:

Please note all travel cots and extra beds cost a daily surcharge of GBP 20.

Only family rooms can accommodate extra beds and baby cots.

Please note, the swimming pool is closed from beginning of September until end of June (weather depending)

Pets are only allowed in certain bedrooms, subject to availability and by prior arrangement. Pets must not be left unattended in bedrooms and are not allowed in any public areas.

The hotel does not accept any single sex parties such as stag and hen parties.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.8
Based on 1473 reviews
Cleanliness: 4.85
Service: 8.81
Location: 8.85
Room Quality: 5.81
Amenities: 5.84
Value for Money: 6.8
Food and Beverage: 7.15
Overall Experience: 6.32
L
Lianne • solo_traveller • gb
3
Cons:

Hotel.closed down at 7pm, luckily I gained entry by another guest on food delivery, and I was told off by receptionist when I finally got served and given room access. Rude and dismissive

2026-09-19 • via Nuitee
S
Silga • couple • gb
4
2026-09-19 • via Nuitee
A
ALEKSANDER OLAF • couple • gb
8
Good hotel very reasonably priced.
Pros:

Spacious room, clean spacious bathroom, Fantastic friendly staff at the reception, excellent location, short walk from the beach and city centre, also from train station. Local buses stop just outside the hotel. In the hot weather you can use a nice pool and outside lounging area.

Cons:

Small TV,

2026-09-17 • via Nuitee
K
Keith • solo_traveller • gb
1
Disgusting
Pros:

Day staff was very helpful but couldnt find night staff anywhere when had an issue

Cons:

Mouldy blind in bathroom, shower wouldnt drain properly bathroom felt dirty and looked grimey. Was kept awake most tge night by other guests in adjoining rooms by loud music swapping rooms banging doors and drug use. Went to find member of staff couldnt find one anywhere.

2026-09-16 • via Nuitee
V
vicki • couple • gb
1
Good location, needs updating
Pros:

Location

Cons:

Needed up dating dust and dirt around skirting, window. Etc
Bathroom needs updating
Pool did not look clean
No one available/security in evening, if you forget the code or needed someone, no number available

2026-09-15 • via Nuitee
R
Russell • couple • gb
1
Disgusting, AVOID.
Pros:

Nothing

Cons:

Filthy dirty. Bath had a tide line. Windows so blown that you couldn’t see out.

2026-09-14 • via Nuitee
T
Tanley • couple • gb
2
Terrible.
Pros:

There was hair all over our bathroom floor, it hadn’t been mopped there was mud or blood or whatever it was. The mirrors were filthy. We waited at reception for 15 minutes ringing the bell and calling reception and the man didn’t come and when he did he sauntered down the stairs and made no apology for how long we’d been waiting to check in.

Cons:

How filthy everything was.

2026-09-14 • via Nuitee
D
Dave • couple • au
9
affordable friendly and comfortable
Pros:

location, staff

Cons:

all good

2026-09-12 • via Nuitee
D
Dave • couple • au
10
enjoyable, will stay again
Pros:

location, staff, atmosphere

Cons:

bit of street noise but hey you’re in a city

2026-09-12 • via Nuitee
J
JOHN • couple • gb
10
2026-09-11 • via Nuitee
M
Michelle • solo_traveller • gb
6
2026-09-10 • via Nuitee
Y
Yvonne • solo_traveller • gb
3
Pros:

Convenient location

Cons:

Tv didn't work, bathroom was dirty, whole premises require major work and maintenance

2026-09-08 • via Nuitee
S
Serhii • couple • gb
6
Satisfactory, but could be better
Pros:

1. Electric charger available
2. Room was ready according to check-in policy
3. Good location and quiet area
4. Nice staff

Cons:

We took the cheapest room, so maybe for others some points below are not relevant
1. Shower has 2 options, low stream with warm water or good stream with too hot
2. On booking.com it says free private parking, but parking costs £5 per day, although not critical
3. Just one sachet of body wash per person
4. Cleaning could be better
5. Matrasses are not perfect at all

2026-09-07 • via Nuitee
P
Pauline • solo_traveller • gb
3
Pros:

Free parking

Cons:

No staff around
Tea /coffee not replaced
Outdated
Not very clean

2026-09-05 • via Nuitee
M
michael • solo_traveller • gb
5
2026-09-05 • via Nuitee
A
Ana • couple • gb
6
2026-09-04 • via Nuitee
L
Luzimar Mendes Souza Visintin • solo_traveller • gb
7
Pros:

NA

Cons:

NA

2026-09-03 • via Nuitee
S
Stephen • solo_traveller • gb
3
really a contractors hotel
Pros:

Location

Cons:

Cleanliness , decor , every think seemed closed pool - slabs and pool in need of repair

2026-09-01 • via Nuitee
V
victor Cesar • couple • pt
1
Pros:

The rooms were filthy the shower was full of mould carpet filthy not water beds uncomfortable I would not recomend this hotel to anyone really bad hotel and very filthy

Cons:

Bad and filthy not happy

2026-08-29 • via Nuitee
I
Irena • family_with_children • gb
4
Pros:

Short walk to the Bournemouth pier, free parking on site

Cons:

dirty carpets, kettle, mould, spiders in the bathroom, unnecessary loud banging on the door twice in the morning prior checking out time

2026-08-28 • via Nuitee