Hotel Ciudadano Suites

Hotels
Independent
8.8 (90 reviews)
Goes 2297, Montevideo, 24030201, 00000 , Montevideo , UY

Facilities

Lot hours - 24 hours
Free WiFi
24-hour front desk
Terrace
Luggage storage
Street parking
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Noise from the street
Cleanliness issues

Categories

Cleanliness
7.26
Room cleanliness issues were noted, with the bathroom floor not being clean and towels showing signs of wear.
Service
9.23
Standard quality for this hotel tier, although some frustration regarding the inability to guarantee room placements.
Location
9.77
Great location across from Tres Cruze Terminal, making transportation easy.
Room Quality
7.72
Rooms were noted as noisy, affecting sleep quality negatively.
Amenities
9.25
Standard amenities available, with some concerns about lack of parking.
Value for Money
8.71
Good value considering location and overall experience, but cleanliness detracts from value.
Food and Beverage
9.26
Standard quality for this hotel tier, no specific issues mentioned.
Overall Experience
9.23
Generally satisfactory with some frustrations regarding cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:23

Property Description

Welcome to Hotel Ciudadano Suites, your perfect retreat in the vibrant heart of Montevideo!

Outstanding Dining Options
Savor delightful meals at Shisha Balanced Food or grab a quick snack at our cozy café. Enjoy room service during limited hours and wrap up your day with a refreshing drink at our stylish bar/lounge.

Comfort in Every Detail
Our 60 elegantly appointed guestrooms feature kitchenettes, complimentary wireless internet access, and cable TV to keep you entertained. Each room is designed for your ultimate comfort with modern amenities, including minibars and safes.

Convenient Location and Services
Nestled next to Tres Cruces Shopping Center, we offer a 24-hour front desk and concierge services. Plus, our airport shuttle ensures easy access to Carrasco International Airport, making your arrival and departure seamless.

Don't miss your chance to experience the best of Montevideo—book your stay with us today!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 90 reviews
Cleanliness: 7.26
Service: 9.23
Location: 9.77
Room Quality: 7.72
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.23
D
Daniela
6
Pros:

Razoável, um hotel próximo ao terminal rodoviário já era de se esperar um quarto nao muito limpo. O chão do banheiro "pregava"... A colcha estava suja... A toalha de banho era fina de tanto usar! 😮‍💨

2025-08-28 via Nuitee
H
HUGO
6
Pros:

A very noisy room on the first floor on Goes street. As I talked to the receptionist I learned that they can not guarantee a room that does not look on Goes street I was told that it depended on availability and that I could not book a quieter room in advance. So as a whole, my stay was disappointing and frustrating because the traffic on Goes street never stops and the window panes are not efficient enough. I felt that the cars were my sleep companions and I woke up exhausted. Of course I booked a room there since my usual hotel was fully booked, however, you can never tell, I may sleep at the Cuidadanos once again if I really have no choice.

2025-08-21 via Nuitee
G
GREGORY
10
Pros:

Hotel across from Tres Cruze Terminal. Great location.

2025-08-16 via Nuitee
M
Mario
10
Ótimo experiência.
Pros:

Hotel centralizado, desloca fácil para todos os lados de Montevideo, em frente em o terminal de ônibus com bom shopping e supermercado 24 horas. O problema é não ter estacionamento. Mas deixei na rua praticamente todos os dias e apenas um no shopping.

2025-08-02 via Nuitee
P
Peraci
10
Pros:

Hotel muito bom...maravilhoso, cama boa, chuveiro bom..sem reclamações

2025-07-29 via Nuitee
J
Jorge family_with_children
10
Pros:

Muy bonito hotel

2025-07-16 via Nuitee
Y
yourcandy143 Couples
8
NO BOTTLED WATER
Pros:

its nice hotel actually its clean and its close to the bus terminal ... the front desk are not so smiley seems like they are not so welcoming hahaha but everything is good i hope they have water atleast its so important but they dont have it thats all

2025-06-24 via Tripadvisor
C
Cynthia
8
Pros:

Hotel localizado no bairro Tres Cruces, que não é a localidade mais turística, embora perto do terminal rodoviário, de um grande shopping e hospitais. Não tem estacionamento, mas conseguimos parar na frente do hotel a noite. É um quarto moderno, mas muito escuro. Bons chuveiros e roupa de cama. Tivemos uma infelicidade que um dos quartos retornava um cheiro muito forte de ralo. Café da manhã bom, mas muitos itens industrializados (sucos e bolos, inclusive). Mas fizemos a reserva com urgência e fomos muito bem atendidos.

2025-06-21 via Nuitee
C
Chantal
8
Pros:

Nice hotel close to transport and food outlets friendly reception been there before and happy to return in the future

2025-04-07 via Nuitee
M
Marcos
4
Nao vale o que cobra
Pros:

O Hotel e caro pelo q oferece, e carissimo pela localizacao.

2025-03-19 via Nuitee
7
796eddiep Couples
10
Highly recommended
Pros:

Extremely good service, both desk hotel representative made us felt very welcomed.
The room was very spacious and the location is perfect handy to shops, next to the main bus station for areas outside of Montevideo. We have dozen times and we will stay there again prior to flying back home

2025-03-16 via Tripadvisor
L
Lenice
6
Pros:

Hotel simples, limpo, quarto bom tamanho, café da manhã bem fraco. Não gostei que o checkout é às 11 horas.

2025-02-01 via Nuitee
S
SILVIA DE
8
Acessibilidade
Pros:

Acessibilidade um pouco ruim para entrada no hotel, rampa muito íngreme. Dificuta acesso com bagagem

2025-01-22 via Nuitee
J
jessika
10
Pros:

Smooth check in and very clean

2025-01-20 via Nuitee
Y
Yafre family
10
Pros:

Recommended

2025-01-13 via Nuitee
V
Vicky family
10
Pros:

This hotel was modestly priced, but very comfortable. It is extremely close and convenient to shopping in the Tres Cruces mall, paid parking in the mall, and the bus station. It was very easy to catch an early morning Buquebus.

2025-01-03 via Nuitee
M
Michele partner
8
Pros:

Needed this place for our overnight stop and rest before taking the final leg of our journey.
Just what we needed!

2025-01-02 via Nuitee
C
Carla
8
Pros:

Ottima posizione per trasporti

2024-12-13 via Nuitee
C
Colette
10
Fijn hotel
Pros:

Fijn hotel, vlakbij busterminal en mall Tres Cruces!
Nette grote kamers. Heerlijk bed. Goede douche. Ontbijten kan!

2024-12-11 via Nuitee
G
Gerardo family
10
Pros:

Excelente

2024-12-07 via Nuitee