Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast options
Value for money
Cons:
Room temperature issues
Cleanliness concerns in shower areas

Categories

Cleanliness
8.39
Some concerns about cleanliness in specific areas like shower curtains.
Service
9.86
Many reviews highlight the kindness and helpfulness of the staff.
Location
9.4
Multiple mentions of the hotel's excellent location near metro and city center.
Room Quality
7.85
Issues with room temperature control and specific needs not addressed.
Amenities
8.88
Standard offerings with some minor complaints, generally acceptable.
Value for Money
9.34
Good value for the price based on location and service provided.
Food and Beverage
9.39
The breakfast received positive comments for variety and quality.
Overall Experience
8.86
Overall positive experience, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:34

Property Description

Luxurious Accommodation
AI SUMA HOTEL in Milan offers elegant rooms with air conditioning and flat-screen TVs. Guests can enjoy views of the city or inner courtyard, with plush amenities like slippers and free toiletries provided in each private bathroom.

Convenient Location
Situated near Porta Venezia metro and train station, guests have easy access to explore Milan's attractions like Milan Cathedral and La Scala Theatre. The hotel's proximity to Indro Montanelli Public Gardens and the Brera district makes it an ideal choice for travelers interested in city walks and sightseeing.

Exceptional Service
With a 24-hour front desk, AI SUMA HOTEL ensures a seamless stay for guests. Whether traveling for leisure or business, this hotel is the perfect choice for a comfortable and memorable experience in Milan.

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Please note that Renovation works will take place from May 2026 till Sep 2026 construction site in progress outside the buildingGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Location

Guest Reviews

9
Based on 785 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
A
Annette • extended_group • no
3
Pros:

Fint rom og veldig hyggelig personal de 2 første dagene.

Cons:

Pågikk renovering så var grusomt med bråk og når vi skulle sjekke ut og nå fly nektet de og sette ut brød å pålegg til frokosten selv om klokken var 07.20 og frokost startet kl 07.00. Veldig sure og lide service innstilte folk på jobb den siste dagen.

2026-08-08 • via Nuitee
G
gomez poncelas • solo_traveller • es
6
Pros:

Buena ubicación, cama cómoda y buen desayuno

Cons:

El hotel estaba en obras...andabas entre andamios
El aire acondicionado hacia bastante ruido y goteaba lo bueno q enfriaba bien.
El baño estaba un poco viejo

2026-08-08 • via Nuitee
H
Hugues • family_with_children • fr
8
2026-08-08 • via Nuitee
J
Jana • solo_traveller • cz
8
2026-08-08 • via Nuitee
V
Vicky • couple • gb
10
Great room, good location, exceptional breakfast!
Pros:

The location and room were fabulous but what really stood out was the exceptional breakfast on offer! The best we’ve had in Italy!

2026-08-07 • via Nuitee
A
Alyson • solo_traveller • gb
9
Milan 2026
Pros:

great location
lovely attention to detail at breakfast
good communication

2026-08-07 • via Nuitee
M
MICHELE • solo_traveller • it
10
2026-08-07 • via Nuitee
E
Emmanouil • solo_traveller • gr
10
2026-08-07 • via Nuitee
C
Cesar • solo_traveller • co
9
Buena opción, recomendado
Pros:

El personal es muy amable y atento, la ubicación del hotel es perfecta,el desayuno rico y variado

Cons:

Nada

2026-08-07 • via Nuitee
I
Inna • solo_traveller • ch
8
2026-08-04 • via Nuitee
Z
Zsuzsanna Magdolna • solo_traveller • hu
8
Tetszett
Pros:

Szuper helyen van közel mindenhez. Közvetlen mellette hangulatos kis étterem finom ízekkel, nagyon barátságos vendéglátókkal.

Cons:

Éppen külső felújítás alatt volt a hotel.

2026-08-04 • via Nuitee
A
Anita Joy • solo_traveller • it
9
Very enjoyable stay
Pros:

The room was really lovely, stylish and comfortable. The mattress was great as was the shower. It is surrounded by cafes and restaurants with a metro line within 50m.

Cons:

Not applicable

2026-08-04 • via Nuitee
D
dyae • extended_group • fr
4
2026-08-03 • via Nuitee
N
Nadia • solo_traveller • mx
10
Pros:

La atención, la decoración, el desayuno, todo perfecto!!

2026-08-03 • via Nuitee
G
Grzegorek • solo_traveller • pl
8
Pros:

Lokalizacja bardzo dobra, bez problemu wszędzie można dostać się metrem. Przystanek praktycznie pod samym hotelem. Śniadanie bardzo dobre, każdy znajdzie coś dla siebie. Obsługa bardzo pomocna, a Pani pokojowa to mistrzostwo świata. Pozdrawiam, na pewno jeszcze wrócimy

2026-08-02 • via Nuitee
R
Renata • family_with_children • ch
9
Nous avons passé deux jours. Formidable l’arrêt de métro est à côte de l’hôtel.
Pros:

L’emplacement et le petit déjeuner

2026-07-24 • via Nuitee
A
Antje • family_with_children • ch
8
Wir haben uns sehr wohl gefühlt!
Pros:

Sehr schöne und moderne Ausstattung.
Gute Lage.

2026-07-24 • via Nuitee
W
Wojciech • couple • pl
9
Pros:

Czystość, dobre śniadanie, miła pomocna obsługa, lokalizacja

2026-07-24 • via Nuitee
P
Patricia • extended_group • ar
10
Pros:

Un hotel muy bonito, limpio, con buena ubicación
Muy buen desayuno
Recepcionistas amables y simpáticos
Muy recomendable

2026-07-22 • via Nuitee
P
Paola • solo_traveller • it
8
Pros:

Ottima posizione, colazione buona e varia, personale gentile

Cons:

Condizionatore rumoroso, soffitto pericolosamente inclinato nei travi

2026-07-19 • via Nuitee